Hotel near West of Suzhou Industrial Park/Suchow Center,Suzhou
Citadines in Suzhou Jinji Lake located within the Vanke midtown shopping center on Donghuan Road in Suzhou. It is just 50 meters away from Exit 2 of Xujiabang Station on Metro Line 6. It is also close to Lines 1 and 5, allowing easy access to famous attractions such as Guanqian Street, Pingjiang Road, Hanshan Temple, Tiger Hill, Humble Administrator's Garden, and the Olympic Sports Center. The room types range from one-bedroom to three- bedroom apartments, all of which are equipped with a full range of kitchen appliances, a washer and dryer, extra-large refrigerator, living room, dining area, freestanding bathtub, bathroom, free Wi-Fi, etc. Additionally, our housekeeping services can accommodate the needs of both short-term stays and long-term residence. The rooms offer spacious interiors with views of the ancient city at night and the beautiful scenery of Jinji Lake. It is an ideal place for long-term residence, city strolls and family travel.
LLoganlee892025.05.17
The hotel room is very large and very suitable for a couple. It has a kitchen and washing machine which were very convenient for us as we travelled around for a few weeks. Next to the hotel is a shopping mall where you can find anything. The metro station is also directly next to the hotel. Overall we liked our stay
Hotel near Shi Road/Shantang business district,Suzhou1.5% of visitors choose this area
I would call this hotel the best place in Suzhou! Staying in a hotel is about comfort and hospitality, and this hotel gives both 100%.
Location. Extremely near to Shilu station, take exit 12, there is an elevator, as well. All major sightseeing spots are walking distance.
Staff. Reception 24/7, all staff is friendly and most of them can speak English on a sufficient level, or with a mobile phone translation app.
Rooms. We were traveling 2 adults and 3 kids, so booked 2 rooms. Hotel provided rooms very near and even changed one room, that was more convenient for staying with infant. Staying in rooms with a futon was an interesting experience. The hairdryer and all amenities provided are surprisingly high quality on a level of a posh hotel.
Breakfasts. This is very special about this hotel. The variety of dishes (including ramen and mochi daily) is great and food is very very tasty, sending many thanks to the cooking staff.
Additional facilities. Washing room with 2 washing machines and 2 drying machines helped to stay comfortable with clean clothes every day, that is important in a hot weather. Afternoon tea is a nice treat from hotel, when you can skip daytime hot period in a cool space.
Overall the hotel is stylish and the convenience of the guests is thought out to the smallest detail. I highly recommend this hotel for staying in Suzhou.
EElena10062025.06.21
I would call this hotel the best place in Suzhou! Staying in a hotel is about comfort and hospitality, and this hotel gives both 100%.
Location. Extremely near to Shilu station, take exit 12, there is an elevator, as well. All major sightseeing spots are walking distance.
Staff. Reception 24/7, all staff is friendly and most of them can speak English on a sufficient level, or with a mobile phone translation app.
Rooms. We were traveling 2 adults and 3 kids, so booked 2 rooms. Hotel provided rooms very near and even changed one room, that was more convenient for staying with infant. Staying in rooms with a futon was an interesting experience. The hairdryer and all amenities provided are surprisingly high quality on a level of a posh hotel.
Breakfasts. This is very special about this hotel. The variety of dishes (including ramen and mochi daily) is great and food is very very tasty, sending many thanks to the cooking staff.
Additional facilities. Washing room with 2 washing machines and 2 drying machines helped to stay comfortable with clean clothes every day, that is important in a hot weather. Afternoon tea is a nice treat from hotel, when you can skip daytime hot period in a cool space.
Overall the hotel is stylish and the convenience of the guests is thought out to the smallest detail. I highly recommend this hotel for staying in Suzhou.
Hotel near New Urban District/ Hanshan Temple,Suzhou
The New City Grand Rezen Hotel provides a great place for travelers to relax after a busy day. The New City Grand Rezen Hotel is an ideal choice for travelers who want to take in the sights and sounds of Suzhou. The hotel is conveniently located just 8km from Suzhou Railway Station and 36km from Sunan Shuofang International Airport. Being just minutes away from Shajinqiao Metro Station allows guests to explore the city with ease. This hotel is located near many of Suzhou's attractions including Huaihai Street, Fengqiao Night Mooring and Jiangfeng Bridge Pier Cruise. At the end of a busy day, travelers can unwind and relax in the hotel or go out and enjoy the city. This Suzhou hotel features parking on site. Our guests consider this hotel to have excellent service. This hotel is particularly popular with those traveling with families.
SSafari Pro Noah2023.08.06
Awesome! Everything was perfect in my stay with my family. I arrived in the evening and was looking for dining options only to realise they serve dinner in the hotel so it was convenient. However, they mostly had sea food options so you can talk to the waitress to advise on other options available. It's also close to shopping malls where you can get restaurants.
Checking in was fast and they only required to copy my passport together with my family's and voila! The room was spacious enough and they provided toiletries for occupants. You can be provided with an extra key in case you need. The hotel has a nice theme park indoors for kids, quite convenient for families and also have a swimming pool. They also have a luggage storage service and the front desk are bilingual - speaking English. Overall all was well for the one day stay.
Excellent
5553 reviews
9.6/10
Price from
PHP 4,740
per night
Check Availability
You Might Like
Suzhou Hotels With BreakfastSuzhou Hotels With Twin RoomSuzhou Hotels With 1 Double BedSuzhou Hotels With Swimming PoolSuzhou Hotels With Free Cancellation
Hotel near Guanqian Street/Pingjiang Street,Suzhou62.3% of visitors choose this area
The Scholars Hotel Suzhou Pingjiangfu (Shuxiangshijia Huisuojiudian Suzhou Pingjiangfudian) is located in the heart of Suzhou old town and handy for visiting the many local attractions and classical Chinese gardens found there.An attractive hotel, it features traditional Chinese-style architecture, courtyards featuring pools of water and sculptured rock. Guestrooms boast contemporary furnishings with traditional touches and all the usual amenities required for a comfortable stay.
MM Wu LEUNG HKSAR2025.04.19
The hotel is centrally located in the most convenient tourist area where the famous Suzhou Museum and gardens are within walking distance. However, it is rather congested if you were to travel by car to other areas in Suzhou. We managed to call hired cars during week days and non public holidays but heard that it could be extremely congested during weekends.
The upgraded room class we booked was not too up to our expectation but the hotel staffs were very accomodating and offered us to switch to one with balcony and better views. Cleanliness was fine but has room for improvements. Don't expect a n extravagant breakfast but it is okay. The coffee machine a bit old n has a queue. Nevertheless, you can purchase Starbucks coffee onsite for a better taste.
The Chinese garden area is very relaxing for tea and quiet moments. Very enjoyable stay indeed. Thanks to the staffs and management team there.
Hotel near West of Suzhou Industrial Park/Suchow Center,Suzhou
Situated along Jinjihu Avenue, the Kempinski Hotel Suzhou (Suzhou Jinjihu Kaibinsiji Dajiudian) emerges from the parkland of Jinji Lake International Golf Course. The surroundings of both the hotel property and the 27-hole golf course are refreshingly lush with trees and picturesque landscaping providing an atmosphere of tranquility and peace. The hotel is served by Shanghai's Hongqiao and Pudong International airports (1-1.5 hours), Wuxi Airport (40 minutes) and Hangzhou Xiaoshan International Airport (2 hours). Suzhou is just a 20 minute train ride away.
Chinese food lovers can check out Wang Hu Ge for palate-pleasing Cantonese and Huaiyang dishes. The Western restaurant serves superbly prepared buffets and à la carte dishes. Guests can also enjoy freshly brewed beer or Bavarian specialties in Palauner Brauhaus or relax with cocktails, cognacs and wines in the stylish hotel bar.
The Kempinski hosts events and functions in its grand pillarless hall and numerous multifunctional rooms, which come with all the necessary multimedia gear.
Guests can bump up their oxygen intake with a visit to the gym, indoor heated swimming pool, tennis court and squash court. For more relaxed pursuits, the hotel also offers billiards, chess and cards games. Other leisure options include a 2-story spa and of course, a wide range of golfing activities.
LLichadudu2024.08.10
The Kempinski Hotel Suzhou, situated at an unparalleled location by the scenic Jinji Lake, boasts exquisite surroundings and unparalleled elegance. Its service is meticulous to the finest detail, fostering a deeply comforting ambiance. The breathtaking scenery of Dushu Lake, in particular, elevates the hotel's quality to new heights, captivating guests and leaving them in a state of pure bliss.
During these two enchanting days, I was immersed in the unparalleled comfort and leisure provided by the hotel, every moment filled with joy and contentment. This exceptional experience has filled me with earnest anticipation for a future reunion. Especially noteworthy is the impeccable service of Emma, the red-clad lady of the house, whose attentiveness knew no bounds. I sincerely hope that in the not-too-distant future, we can gather once again at the Kempinski Hotel Suzhou Jinji Lake to pen more heartwarming and unforgettable chapters.
Hotel near East of Suzhou Industrial Park/Eslite,Suzhou
The MESHEE SEZEN HOTEL (Xietang Old Street Branch) is an ideal spot for travelers wanting to discover the city. Visitors to Suzhou will find that the MESHEE SEZEN HOTEL (Xietang Old Street Branch) is a fantastic accommodation choice. The hotel is conveniently located just 7km from Suzhou Industrial Park Railway Station and 49km from Sunan Shuofang International Airport. Just a short walk from Xietang Metro Station, traveling to most city destinations is a breeze. Seeing Suzhou's sights from this hotel is easy with Suzhou Olympic Sports Center Gymnasium, Suzhou | Wowkie Da Concert and Olympic Sports Center all close by. This hotel makes a great place to kick back and relax after a long day of sightseeing. This Suzhou hotel features parking on site. If you are looking for a convenient place to stay, our guests have told us that this location is excellent. This hotel is a popular accommodation for guests traveling with families.
YYaoli2025.05.02
I didn't expect that the hotel I booked hastily before the trip would surprise me everywhere! The Chinese courtyard-style hotel is very elegant from the lobby to the guest rooms. The layout and supplies of the guest rooms pay great attention to quality and details, and are not formal. Even the room cards are unique. Although the hotel is full, it is also very quiet. It is located next to Xietang Old Street. I was worried that it would be noisy, but it was still very quiet! The breakfast is also very rich, the waiters are very enthusiastic, and the housekeeper is also dedicated and answers all questions. It is a very satisfactory stay experience. I will choose to stay again if I have the opportunity in the future!
Hotel near South of Wuzhong City/Suzhou Poly Grand Theatre,Suzhou
Suzhou Suyuan Hotel is located on Dongwu North Road in Suzhou, close to the urban entrances and exits of Nanjing-Shanghai Expressway and Sujiahang Expressway. The door is Renmin Road, the main north-south road in Suzhou City, making travel convenient.The hotel is planned according to the concept of a modern business hotel. It has exquisite interior decoration, elegant style, complete facilities and comfortable environment. It is one of the ideal hotels to stay in Suzhou. The hotel has complete supporting facilities and large above-ground and underground parking spaces. It is your ideal hotel. Ideal for leisure travel.Aozao noodles, one of the top ten traditional noodles in China, one of the top ten famous snacks in China, an intangible cultural heritage, and a signature snack in Kunshan, Suzhou. The soup ingredients of Aozao Noodles are carefully cooked using freshwater fish heads, snails, eels, fresh river shrimps and other river fresh ingredients, as well as fresh tube bones and grass chickens. They are simmered for up to 6 hours. The aroma is rich and refreshing. , delicious and mellow. When staying at the Suyuan Hotel, you can immerse yourself in the beautiful scenery of the Suyuan garden, enjoy the garden lake view, and admire the Suyuan koi carp. You can also taste Aozao noodles, one of the top ten famous snacks in China.
GGuest User2025.05.04
This time I brought my children out. Since we came all the way from Changzhou and Wuxi, we changed several hotels. This hotel is excellent in terms of environment, hygiene, service and breakfast. The front desk upgraded our room for free when we checked in, and also gave the children small gifts and fish food. The children especially like to feed the fish. I will definitely choose this place again if I have the chance to come here in the future.
Hotel near Guanqian Street/Pingjiang Street,Suzhou62.3% of visitors choose this area
The hotel is located near Baolong Square in Fenghua, with convenient transportation and shopping. The rooms are beautifully decorated and fully equipped, and customers are welcome to experience. Welcome to stay at the hotel. The hotel is located in Lujia Lane, Linton Road, Pingjiang District, Suzhou City. It is a high-end business club that integrates guest rooms, catering, business, leisure, entertainment, and more. The hotel is located in a quiet and bustling area, with convenient transportation and complete surrounding facilities, exuding a sense of privacy that is hidden in the city.The main building of the guest rooms has five floors, featuring themed rooms with diverse and exquisite styles. Experience the fresh and beautiful scenery of Jiangnan, and feel the heavy aftertaste of traditional elements. The exquisite and luxurious suites offer a panoramic view of the ancient city, bringing endless joy. The room has complete supporting facilities, elegant decoration, and is peaceful and comfortable. The guest room also provides you with full butler service, making you feel honored. The hotel's Chinese dining club has 5 private rooms in ancient houses, each elegant and showcasing poetry, calligraphy, painting, and music. The Chinese food club provides a creative combination of high-quality Cantonese cuisine and Huaiyang Cuisine, allowing you to experience the full level of taste buds in the garden comfort. At the same time, we provide well-equipped small and medium-sized conference rooms and full conference planning for business guests, becoming your conference assistant.The hotel combines classical and modern elements perfectly, rich in historical charm and modern living functions, and is close to famous attractions such as the Guanqian Street commercial district and the Pingjiang Historical Ancient City area.
GGuest User2025.03.12
This hotel is very suitable for those who come to Suzhou for fun. It is located on Pingjiang Road. It is very close to the Humble Administrator's Garden, the museum, the Lion Grove, Pingjiang Road Feng and other scenic spots. There is also a special car to go to the canal to take a boat tour of the canal at night...
This time I booked a family suite with 2 bedrooms and 2 bathrooms. It is very suitable for family travel. If you are worried about children or the elderly staying in a single room, it is simply a dream room. Although it is in the scenic area, it is very quiet at night. The hotel breakfast is very delicious and worth a try. The staff is very considerate. There are also snacks and hot drinks in the evening. It is worth recommending
The pictures of the hotel can be seen on the hotel homepage. I forgot to take pictures, hahahaha, a few pictures of the Humble Administrator's Garden hahaha
Hotel near Xiangcheng HSP Urban District/Suzhou North station,Suzhou
The Jinke Grand Hotel is an ideal spot for travelers wanting to discover the city. The Jinke Grand Hotel offers a pleasant stay in Suzhou for those traveling for business or leisure. The hotel is conveniently located just 600m from Suzhou North Railway Station and 29km from Sunan Shuofang International Airport. In addition, Suzhou North Railway Station Metro Station is just a short walk away. This hotel is located near many of Suzhou's attractions including Grand Bay Park, TaiYuan ShangYeJie and Yangcheng International E-Sports Arena. When guests have some time on their hands they can make use of the onsite facilities. Guests of this Suzhou hotel can make use of the parking facilities. When it comes to Suzhou hotels, the Jinke Grand Hotel is highly regarded for its excellent facilities. This hotel is a popular accommodation for guests traveling for business.
GGuest User2024.04.14
An impressive experience. I spent one night with my girl friend and we were treated feel at home by all heart warming staffs. Highly recommend bathtub room to everyone who are willing to choose a lovely space to spend a night.
Hotel near Wujiang Suchow Bay Scenic region,Suzhou
The HENGLI HOTEL was recently opened in 2022, making it a fantastic choice for those staying in Suzhou. Suzhou Railway Station is located approximately 27km away and Sunan Shuofang International Airport around 55km away. With Suzhou Bay Cultural Center, Suzhou Shang Sai Sailing Club (East Taihu Lake Ecotourism Resort Branch) and Suzhou Bay Golden Lakeshore Tourist Area all within a short distance, there is no shortage of things to do in the area. At the end of a busy day, travelers can unwind and relax in the hotel or go out and enjoy the city. This Suzhou hotel features parking on site. According to our trusted guests, the facilities at this hotel are first-rate. For guests traveling with families, this hotel is consistently one of the most popular choices.
TTC_Lau2024.12.24
Hengli is truly a definition of a 5 star hotel. In every aspect, the service, facilities, location, housekeeping and extra services provided we are truly happy with the exceptional quality provided. Right from the time we arrived, during our stay and checking out, the experience was excellent. The sunset view and the laser show from our 38th floor room were also some of the highlights. Thank you for the fresh fruits and porridge during our stay, it was really thoughtful. We truly enjoyed our weekend stay here. This will one of those truly memorable place where we will reflect with fondness.
Perfect
3780 reviews
9.8/10
Price from
PHP 5,867
per night
Check Availability
See All 5-Star Hotels in Suzhou
Top 20 Premium-Hotels in Suzhou
See all
Discover our curated selection of premium hotels in Suzhou for your next stay
No.
1
9.1/10
488 review
Banyan Tree Yangcheng Lake
Hotel near Yangcheng Lake Resort/ HB World, Suzhou
"Delicious breakfast""Great for kids"
Select dates to view prices
No.
2
9.6/10
12263 review
Kimpton Bamboo Grove Suzhou
Hotel near Shiquan Street/Pan Gate Scenic Area, Suzhou
"Garden view""Great design"
Select dates to view prices
No.
3
9.5/10
697 review
Jiangnan House Changyuan
Hotel near Shiquan Street/Pan Gate Scenic Area, Suzhou
"Garden view""Classy environment"
Select dates to view prices
No.
4
9.6/10
6381 review
W Suzhou
Hotel near West of Suzhou Industrial Park/Suchow Center, Suzhou
"Great design""Delicious breakfast"
Select dates to view prices
No.
5
9.5/10
8858 review
Niccolo Suzhou
Hotel near East of Suzhou Industrial Park/Eslite, Suzhou
"Friendly front desk staff""Delicious breakfast"
Select dates to view prices
No.
6
9.6/10
12571 review
InterContinental Suzhou
Hotel near East of Suzhou Industrial Park/Eslite, Suzhou
"Delicious breakfast""Secluded lake view"
Select dates to view prices
No.
7
9.7/10
658 review
No.56, Arthraxon Lane, Gusu District, Suzhou, Jiangsu, China
Hotel near Guanqian Street/Pingjiang Street, Suzhou
"Delicious breakfast""Great design"
Select dates to view prices
No.
8
9.6/10
13107 review
Crowne Plaza Suzhou
Hotel near West of Suzhou Industrial Park/Suchow Center, Suzhou
"Delicious breakfast""Secluded lake view"
Select dates to view prices
No.
9
9.4/10
184 review
Club Med Urban Oasis Taicang Resort
Hotel near Taicang Alpine Snow World/Taicangnan, Taicang
"Great service""Great stay!"
Select dates to view prices
No.
10
9.4/10
144 review
The Ritz-Carlton, Suzhou
Hotel near Shi Road/Shantang business district, Suzhou
"Great amenities""Convenient location"
Select dates to view prices
No.
11
9.5/10
3466 review
Hotel Indigo Suzhou Yangcheng Peninsula
Hotel near Yangcheng Lake Resort/ HB World, Suzhou
"Great for kids""Secluded lake view"
Select dates to view prices
No.
12
9.6/10
4581 review
Tonino Lamborghini Hotel Suzhou
Hotel near West of Suzhou Industrial Park/Suchow Center, Suzhou
"Classy environment""Garden view"
Select dates to view prices
No.
13
9.5/10
3921 review
Hotel Indigo Suzhou Jinji Lake
Hotel near East of Suzhou Industrial Park/Eslite, Suzhou
"Great design""Delicious breakfast"
Select dates to view prices
No.
14
9.5/10
2073 review
SCHOLARS BOUTIQUE Suzhou Shantang
Hotel near Shi Road/Shantang business district, Suzhou
"Garden view""Delicious breakfast"
Select dates to view prices
No.
15
9.5/10
2332 review
Hualuxe Suzhou Bay Hot Spring Resort
Hotel near Wujiang Suchow Bay Scenic region, Suzhou
"Relaxing hot springs""Friendly front desk staff"
Select dates to view prices
No.
16
9.6/10
4055 review
East Tai Lake Grand Hotel
Hotel near Wujiang Suchow Bay Scenic region, Suzhou
"Great for kids""Delicious breakfast"
Select dates to view prices
No.
17
9.6/10
1668 review
Fairmont Yangcheng Lake
Hotel near Kunshan Yangcheng Lake, Kunshan
"Secluded lake view""Great for kids"
Select dates to view prices
No.
18
9.8/10
149 review
MEILUO NOMADLAND WELLNESS RETREAT
Hotel near Guanqian Street/Pingjiang Street, Suzhou
"Great design""Classy environment"
Select dates to view prices
No.
19
9.5/10
1877 review
Hilton Suzhou New District
Hotel near New Urban District/ Hanshan Temple, Suzhou
"Classy environment""Great for kids"
Select dates to view prices
No.
20
9.6/10
1616 review
Angsana Suzhou Shishan
Hotel near New Urban District/ Hanshan Temple, Suzhou
"Delicious breakfast""Great for kids"
Select dates to view prices
Latest reviews for Suzhou hotels
See all
Find the perfect stay with trusted ratings and reviews.
9.7/10
Excellent
GGuest UserThe hotel is located in the core area of Pingjiang Road. It is right in the downtown area. It takes about ten minutes to walk to Suzhou Museum and Humble Administrator's Garden.
The hotel is renovated from an old house, retaining the style of Suzhou gardens. The environment is quiet and it is separated from the downtown by a wall.
There is a row of areas for making tea around the stove along the river in the hotel. It is very pleasant to blow the breeze in the warm spring afternoon.
This time, the child's birthday, the hotel provided a parent-child room, and also sent a very cute cake, and equipped with birthday props, which is really considerate.
The room is spacious, equipped with a bathtub and smart toilet, and the cloakroom and dressing table are large enough. Fruits, drinks, snacks, good night sweet soup, and Chinese and Western breakfast are all included.
If you drive, park in the parking lot opposite, and stay in the hotel for free.
WeChat butler service all day, special thanks to the front desk lady surnamed Xu, the service is very good, thoughtful and attentive. I will stay here next time I go to Suzhou.
Hotel near Guanqian Street/Pingjiang Street, Suzhou 62.3% of visitors choose this area
Price per night from:PHP 10,695
9.7/10
Excellent
KKazzy travelerZhonglian GDH Hotel - finally back after 4 years. 8 nights in room 1718 ”Deluxe Queen”, at the back. Reasonably quiet this time, probably due to the lack of traffic and fewer guests - meaning less banging doors. Very dark. Bed was actually a king size and wasn't too firm. I slept well most nights. International power points with USB ports. Adjustable and very cold aircon had no trouble in the 36C heat. Good water pressure with rain and hand showers. No bath. Some marks on the carpet and chair upholstery. Good buffet breakfast with eggs to order. Chinese bacon. Baked beans some mornings. Lots of sweet options and pastries and several types of fresh fruits such as watermelon, dragonfruit and pineapple. Automatic coffee machine coffee that was almost drinkable on a couple of mornings but mostly bad. I really enjoyed the room service shrimp fried rice on several nights and there is a new McDonald's and KFC close by. Almost no english tv channels. No smart tv.
I have stayed here many times over the last decade but this time the GDH was very quiet with me being the only westerner that I saw in the hotel on most days. Not sure if the new Marriott has caused this.
Lovely help from the customer service managers- even helping me order online food since I don't read Chinese and everything is now done by an app.
Limited internet access in Jiangsu that blocked my Gmail, even though I could download it in Zhejiang. One day my webmail was also totally blocked but mysteriously became accessible again the next.
Hotel near Zhangjiagang Downtown, Zhangjiagang 78.1% of visitors choose this area
Price per night from:PHP 2,731
9.6/10
Excellent
JJ_SydFantastic hotel all around.
One of the best hotels Suzhou has to offer and perfect blend of traditional Suzhou architecture with modern design.
We loved our room and the staff were very helpful, gave us a late check out when I informed them my partner was suffering from food poisoning.
Plenty of amenities in the fridge and the hotel gym is one of the best I’ve seen in China let alone Suzhou.
We loved the breakfast as well as the bar that’s just around the corner from the lobby.
Can’t wait to come back to Suzhou and stay here again.
Hotel near Shiquan Street/Pan Gate Scenic Area, Suzhou 1.5% of visitors choose this area
Price per night from:PHP 7,606
9.6/10
Excellent
LLaobanlaibeichengzhiI came to Tongli Ancient Town for a visit and stayed at Tongli Lake Hotel near the ancient town. The experience was good and I recommend staying there. Hotel features:
1) Chinese-style forest garden, lake and spring scenery
The hotel park has beautiful scenery, which makes you feel comfortable. It is in the style of Chinese gardens, and there is a scene at every step. The main building is in the style of Fujian Tulou, with an arc shape and a warm color.
2) The service is meticulous and exceeds expectations
From greeting to check-in to check-out, multiple service links have been meticulous. When waiting for the battery car at the door, Master Zhang from the security office will take the initiative to give you a stool seat. From the hotel gate to the security office, Master Luo will drive the battery car to pick you up and be available on call. Xiao Wang and Yuting will accompany you to participate in tea ordering, travel photography and visit the Flower and Candle Pavilion, and will also introduce the exhibition hall. Walking in the hotel, the service staff will take the initiative to smile and greet you 😊. In the era of artificial intelligence, it is rare to have this slow-paced intimacy and a long-lost experience.
3) There are many cultural and entertainment activities, and breakfast and afternoon tea are delicious. The hotel has 2 pavilions, one flower and candle pavilion and one malachite pavilion, which are small and exquisite. There are also various stone carvings and paintings in the building, and the cultural and artistic atmosphere is strong. There are also 8K ocean documentaries and small theaters before bed in the evening, which is wonderful~
Breakfast, rich in variety, there are hot spring eggs and pan-fried buns! The taste buds are awakened, and the red soup Su-style noodles are also delicious. I don’t have these dishes in other five-star hotels.
The cake for afternoon tea tastes very good, it is really beautiful and delicious, and my parents like it. You can also see little rabbits, which is lively and interesting, comfortable and comfortable~
It takes about 10-15 minutes to walk from the hotel entrance to the Tongli Scenic Area. After 17:00, you don’t need tickets and you can go to Tongli to see the lanterns. Overall, my parents had a lot of fun and were very satisfied!
SSylvecatWe received an excellent experience from the hotel. Especially their staff, Cherry from the reception and 美芹 from the restaurant. Both provided us high level of services. They are very nice and patient to our requests.
Our room is comfortable and well equiped. Also, the view is great and beautiful.
Definitely, i will stay here again if i come next.
Hotel near New Urban District/ Hanshan Temple, Suzhou
Price per night from:PHP 4,303
9.5/10
Outstanding
GGuest UserParent-child travel, mainly in hotels, housekeeper Xiaoyu contacted and communicated in advance, followed up the service, the service was in place, there were small gifts for check-in, and toys were given before leaving. The upgraded lake view room was very comfortable, but the double bed was a bit small, and it was a bit crowded to sleep with the child. The hotel had an event on May 1st, and missed the event on the 1st. The housekeeper can remind parents with children of such activities. Parent-child travel in a resort hotel is nothing more than being tired of going out to play, and wanting to complete all activities in the hotel~ The little train is too old and the children don’t get dizzy. The Hanfu experience seems to be all women’s clothing, there is nothing suitable for children, and there is no reservation for use. The shuttle bus service to the ancient town was not used. I stayed for 2 nights and drove to Wu Yue Rong Ji on the second night. There were many people. I lined up online in advance. It was my turn before I waited for a while. I ate too much at the hotel buffet at noon and couldn’t eat at night. I didn’t order any dishes to feel the atmosphere. I walked around for a while, and the ice jelly bought by the hotel was delicious.
GGuest UserStaff were really nice and helpful, location was beautiful and the breakfast was great. We booked to spend time in the hot springs, they weren't great. The outdoor hot springs were nice but the indoor ones were quite dated and not necessarily relaxing. I do think it's a little silly that you can't go in the hot springs in the morning also, we wanted to spend a few hours there before we left.
Hotel near New Urban District/ Hanshan Temple, Suzhou
Price per night from:PHP 4,565
9.4/10
Outstanding
Wwanderlust123The hotel itself is also an attraction in Suzhou. There is a huge “Yuan Lin” in the hotel premises. Strong shower power, separate shower space from the bathtub. So 2 person can shower at the same time. Although the shower door is not as tight and water would leak out leading to wet bathroom floor. Comfortable bed also. Service is good. Can get robot to deliver your food delivery.
Although do note the free dryer is a bit weak. Can’t dry your clothes. Even after 5 hours in the dryer. Still not dry.
Another thing good is they also have traditional costume photoshoot available in the hotel. If you don’t want to spend the money there is a free 60 minutes experience of renting to wear the traditional costume and walk around the premises for photo taking (self). Although no makeup and styling. But beware, one of the female manager is super money faced and would keep ask you to spend and top up money. If you don’t, her attitude flips 180 degree.
Hotel near Shiquan Street/Pan Gate Scenic Area, Suzhou 1.5% of visitors choose this area
Price per night from:PHP 3,835
9.4/10
Outstanding
AAnonymous UserArrived at front desk to do checkin, male front desk attended to me and did my check-in. Shared that he did a free upgrade for us, and asked for a 5star review. (But i believe in an honest review)
Then came the deposit collection of 500RMB. Site show Cash/Credit/Alipay/Wechat Pay. Since i have excess cash with no use, i decide to do cash deposit. Not to mention site shows *non cash deposit may take 2-4 weeks to refund* The guy gave an unwilling face to receive it and wanted a change of deposit method, asking if i have Alipay or WeChat pay since ”We dont even use cash in china mainland anymore. We all use ewallets. Also, you giving cash deposit will require longer checkout process as it is more tedious” When i shared that this was excess cash with no use as i also use Alipay, he asked me to change my deposit method.
Next we wanted to do laundry, but it was a chargeable (?) facility. Other hotels are giving free laundry but here at this *5star* hotel is chargeable..? Nevertheless, for obvious reason, we can't use the self laundry service because it requires an APP installation and account setup that can only be tied to a local number, which we do not have as a tourist. When attended to front desk, we had to ask for specifically their help to run the washer and the first thing the male front desk ask was ”i can help you run it, but how do you want to pay me for the fees later?”
Went up to the laundry room with him at level 2 and he was enquiring if we can do Alipay or WeChat pay for the fees before he even assist with the wash. It was merely a 5RMB! Immediately ask for me to add him on WeChat and facilitate payment at soonest.
Free gifts by hotel - we only tried out the canal cruise. But of cos, for the reservation with hotel is 2H prior, but to receive the reservation details is with local number. Since I have already added their WeChat so they sent me the booking details with the local number confirmation. But we had issues at cruise to scan the QR code as it was not the right one.
Breakfast, basic spread i'd say. Not the best, quite limited but i suppose it's sufficient for filling up your empty stomach before finding alternative outside.
Room size is definitely spacious since ”upgrade” was given.
We transported around with DiDi but the drop off lobby is so tight that the drivers made us board the car on main road with so many cars moving, which can be quite dangerous especially we still have to check the carplate numbers.
Metro station, however, is just across the street. Which is very accessible for guest doing public transport.
All in all, i would say the hotel offers a very comfortable sleep for the room amenities but the hotel facilities and service requires more improvement.
Hotel near Shiquan Street/Pan Gate Scenic Area, Suzhou 1.5% of visitors choose this area
Price per night from:PHP 3,446
9.3/10
Very Good
LlaibbThe room is spacious and clean. After putting the beds together, even the area under the bed and the bedside table is clean. Good review. The hotel facilities are very complete. There are four or five small indoor and outdoor recreational projects, as well as a water park and hot springs. The children had a lot of fun. It is right by the Taihu Lake, so it is very convenient to go around the lake. It takes about 40 minutes to drive to Dongshan Scenic Area, which is very convenient. The room package comes with a hotel buffet dinner, which is enough for two adults and one snack. It also comes with two hairy crabs, lamb chops, barbecue, and fruits. It is a good choice for parent-child travel.