To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location9.7
Amenities9.4
Service9.4
Cleanliness9.6
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All reviews(3534)
Positive reviews(3457)
Reviews with photos/video(987)
Classy environment(883)
Garden view(577)
Delicious breakfast(235)
Well designed(189)
Friendly front desk staff(157)
Well decorated(130)
Perfect for business trips(124)
Located downtown(80)
Negative reviews(77)
Epa
Elegant Queen Room
Stayed in Mar 2025
Couples
17 review
9.5/10
Amazing
Posted on Apr 7, 2025
The hotel is spectacular. It has like a little garden in the middle of the hotel. The rooms were clean and the breakfast was very good. Be aware the breakfast ends at 9:00 am during the week and 9:30 during the weekend.
6/8
Response from Property: Everyone says Jiangnan is beautiful, and the weather is beautiful. We are glad to bring you a pleasant experience, and your satisfaction is our greatest pursuit. Thank you again for your support, and we look forward to your stay at Suzhou Center Hotel again in the near future.
Anonymous User
Standard Room (2 beds)
Stayed in Mar 2025
Travel with friends
1 review
9.5/10
Amazing
Posted on Apr 6, 2025
Convenient location of the hotel, as it is near some of the touristic attractions of Suzhou and very close to shopping malls. Very friendly and helpful staff, they recommended us locations for dining and walking. The hotel was also very clean and tidy. Excellent breakfast with many food choices. Nice gardens to see and walk within the hotel.
Response from Property: When you come to Suzhou, you will see the apricots and blessings on the road. The hotel is close to the four famous gardens of Suzhou, namely, Lingering Garden, Humble Administrator's Garden, Canglang Pavilion and Lion Grove. It is one of the city's iconic buildings and has a superior geographical location. We look forward to your stay at Suzhou Center Hotel again in the near future.
LanMo
Business Queen Room
Stayed in Feb 2025
Solo travelers
1 review
9.5/10
Amazing
Posted on Mar 22, 2025
I slept so well in this room ! The hotel is amazing, unfortunately a little bit far from the metro.
Response from Property: When you come to Suzhou, you will see the apricots and blessings on the road. The hotel is close to the four famous gardens of Suzhou, namely, Lingering Garden, Humble Administrator's Garden, Canglang Pavilion and Lion Grove. It is one of the city's iconic buildings and has a superior geographical location. We look forward to your stay at Suzhou Center Hotel again in the near future.
Anonymous User
Elegant Queen Room
Stayed in Aug 2024
Couples
3 review
8.5/10
Very Good
Posted on Sep 21, 2024
This hotel has a very good view and good service crew.
Response from Property: Every flower and tree is a scene, and every grass and tree is always related to love. The hotel's "Golden Key" service team always adheres to the service concept of "working hard and doing our best" and receives every guest who comes to the hotel with high-quality service. We look forward to having you stay at Suzhou Central Hotel again in the near future.
Ian Kyen
Elegant Queen Room
Stayed in Sep 2024
Couples
17 review
10.0/10
Outstanding
Posted on Nov 3, 2024
Clean n tidy
Response from Property: 君到姑蘇見,道前杏福來。酒店臨近留園、拙政園、滄浪亭、獅子林等蘇州四大名園,是城市標誌性建築羣之一,地理位置優越。期待您在不久的將來再次下榻蘇州中心大酒店。
fergieyo
Standard Room (2 beds)
Stayed in Apr 2024
Family
19 review
9.5/10
Amazing
Posted on May 24, 2024
The staff services is very good and polite. Some of them can speak english and they are very helpul. Thank you for the hospitality.
Response from Property: 君到姑蘇見,道前杏福來。酒店臨近留園、拙政園、滄浪亭、獅子林等蘇州四大名園,是城市標誌性建築羣之一,地理位置優越。期待您在不久的將來再次下榻蘇州中心大酒店。
Stan T.
Business Queen Room
Stayed in Sep 2023
Couples
16 review
10.0/10
Outstanding
Posted on Oct 26, 2023
Beautiful hotel, design is modern Chinese with a classical garden inside. Rooms are spacious with all the conveniences. It even has a Dyson hair dryer not seen in hotels costing many times more!
Excellent value!
6/7
Response from Property: When I see you in Gusu, Xingfu will come before you. The hotel is close to Suzhou's four famous gardens, including the Lingering Garden, Humble Administrator's Garden, Canglang Pavilion and Lion Grove Garden. It is one of the city's landmark buildings and enjoys a strategic location. We look forward to your stay at Suzhou Central Hotel again in the near future.
Meeja
Elegant Queen Room
Stayed in Sep 2024
Business travelers
6 review
10.0/10
Outstanding
Posted on Oct 5, 2024
Very nice hotel with good service and rooms
Response from Property: 蒼松翠竹真佳客,明月清風是故人。我們會繼續努力為您帶來更優質的服務感受,再次感謝您的支持,期待您在不久的將來再次下榻蘇州中心大酒店。
MMark
Standard Room (2 beds)
Stayed in Jun 2023
Family
28 review
7.0/10
Posted on Aug 9, 2023
New, big sized building. Actually most of the facilities are for a Convention hall.
Everything was OK, but only OK - not more than that.
Response from Property: Thank you for choosing our hotel. We regret that not giving you an impressive experience. We will try our best and look forward to see you next time.
Anonymous User
Basic Suite
Stayed in Sep 2023
Business travelers
22 review
4.5/10
Posted on Oct 15, 2023
Stay was OK, though the hotel has nothing on site.
Response from Property: 尊敬的貴賓:感謝您入住“蘇式園中園酒店”——蘇州中心大酒店,並對我們做出了點評,非常遺憾本次入住體驗未能達到您的預期,請您接受我們最誠摯的歉意。我們希望以更高的標準、更加舒適的環境迎接您的再次入住,感受到我們的改變和進步。
cXlchenc
Standard Room (2 beds)
Stayed in Feb 2025
Family
39 review
9.7/10
Amazing
Posted on Mar 11, 2025
The hotel environment is superb. All the service staff are very warm and polite. The hotel has an underground garage and an elevator to the lobby for easy luggage. This is a garden-style hotel with a beautiful environment suitable for taking pictures. The room is not big, but the items are complete. The room is clean and tidy, the bedding is comfortable, and the bath water is super fun. It's so refreshing to take a bath after a day. The toiletries are also very good. They also thoughtfully prepared hand soap, laundry detergent and moisturizer for the guests, and the quality is relatively good. The only shortcoming is that there is no smart toilet. The room attendant is also very kind and answers all questions. The breakfast variety is complete and the dining experience is very good. The hotel has a restaurant, Aozao Noodles, and there are not many restaurants around. Simple food includes wonton, Anhui Banmian, local Suzhou cuisine, and local people's dumplings are very delicious and can be taken away in plastic.
Original TextTranslated by Google
6/20
Response from Property: 正是江南好風景,幸逢佳節又遇君。我們始終相信“金盃銀盃不如客人的口碑”,客人的滿意是我們最大的追求。期待您在不久的將來再次下榻蘇州中心大酒店。
Redaideyu
Business Queen Room
Stayed in Mar 2025
Other
25 review
10.0/10
Outstanding
Posted on Apr 5, 2025
Go on a trip with my boyfriend. This is a treasure hotel in the city center. It has several elements of a resort hotel: landscaping, spacious rooms, scenic spots around, friendly dining, and a little tea culture. The front desk, guest rooms, and dining services are polite and thoughtful. In addition to breakfast, I personally think that the variety can be improved. For example, there are too few pickles. I want to have some pickled cucumbers with white porridge, but there are none. I see ginger, kimchi, kelp, sour bamboo shoots, and white fermented bean curd. It is recommended to add pickled cucumbers, olives, and red fermented bean curd. There is a tea room in the hotel lobby, and the environment is elegant. I especially like it; the cakes in the cafe in Building 3 are very cost-effective; the landscaping is available at any time to check in and take pictures. It is very convenient to go to Pingjiang Road and Shantang Street nearby.
Original TextTranslated by Google
6/12
Response from Property: 尊敬的貴賓:非常遺憾本次入住體驗未能達到您的預期,請您接受我們最誠摯的歉意。我們希望以更高的標準、更加舒適的環境迎接您的再次入住,感受到我們的改變和進步。
Niuhuluxiaoche
Standard Room (2 beds)
Stayed in Mar 2025
Solo travelers
7 review
10.0/10
Outstanding
Posted on Apr 20, 2025
The environment is top-notch and the location is excellent. The hotel has its own garden which is so beautiful. The breakfast and Aozao noodles are delicious. High-end atmosphere. There are cute ducks and kittens in the garden. I like it very much and will recommend it to others.
Original TextTranslated by Google
Response from Property: 蒼松翠竹真佳客,明月清風是故人。我們會繼續努力為您帶來更優質的服務感受,再次感謝您的支持,期待您在不久的將來再次下榻蘇州中心大酒店。
Guest User
Standard Room (2 beds)
Stayed in Mar 2025
Family
1 review
10.0/10
Outstanding
Posted on Apr 16, 2025
Garden-style hotel, cost-effective, close to the scenic area, surrounded by many small attractions, playing in the hotel yard, walking around the hotel are very pleasant. Next to the conference hall, non-holidays, many government officials stay here. The only drawback is that there is no self-service laundry, and because the hotel is relatively large, takeaways can only be delivered to the front desk
Original TextTranslated by Google
Response from Property: Dear guest: We are very sorry that your stay did not meet your expectations. Please accept our sincerest apologies. We hope to welcome you back with a higher standard and a more comfortable environment, so that you can feel our changes and progress.
Guest User
Standard Room (2 beds)
Stayed in Mar 2025
Family
7 review
10.0/10
Outstanding
Posted on Apr 8, 2025
The staff is warm, thoughtful and meticulous, the room is clean and quiet, and the bathroom is separated into dry and wet areas. The buffet breakfast has rich food and a comfortable environment. Traveling is also very convenient. Suzhou Railway Station is connected to Metro Line 4. Get off at Sanyuanfang Station and follow "Shuyuan Road". You can see "Suzhou Middle School" and some very distinctive buildings, which are very Suzhou-like. Walk to "Difang Lane" and then go south. The whole way is full of Suzhou folk atmosphere, and it feels more Suzhou-like than Guanqian Street. When you come out of the place and cross Daoqian Street, you will find Suzhou Center Hotel. The whole journey is full of Suzhou style.
Original TextTranslated by Google
Response from Property: 蒼松翠竹真佳客,明月清風是故人。我們會繼續努力為您帶來更優質的服務感受,再次感謝您的支持,期待您在不久的將來再次下榻蘇州中心大酒店。