Floral Lux Hotel·Suzhou Moke Garden Garden Culture Hotel Guest Reviews
4.9/5
Perfect
373 review
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Location4.9
Amenities4.8
Service4.9
Cleanliness4.9
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Quiet & comfortable(27)
Perfect for business trips(16)
Close to scenic area(14)
ystephie
Guestroom - Double Occupancy
Stayed in Apr 2024
Couples
8 review
5.0/5
Outstanding
Posted on May 9, 2024
Very happy and excited to write this review. I would give 10 stars if possible. This hotel is truly a little treasure. We decided to splurge a little in Suzhou and found this hotel. It’s situated just a few steps from the main attraction street where you will see many people dressed up in hanfu taking pictures and enjoying themselves. This hotel is the only one of its kind where you can stay inside a traditional house with many beautiful gardens. The rooms were spacious, clean and comfortable. The fact that it was so close to the main attractions made it super convenient to go rest up in the middle of the day when it was too hot and too noisy. It’s like having a mini vision of the humble administrators garden privately just for you.
Besides the excellent location and space, the service was also worth raving about. They picked us up timely with their golf cart and carried our heavy luggage🥹. As a foreigner, I wanted to deliver some stuff to the hotel and had input the wrong address… the lady at the friend desk was so proactive and helpful, I was so moved because she even offered to go pick it up from the wrong address I entered. I feel like I’ve never had such a kind and sweet host before anywhere and I just want to express my sincere thanks. 🙏
The breakfast was so plentiful and varied, we not only had more than enough to fill our bellies but our eyes as well because they all so well presented. If you are looking for a special place to stay, this is it!
Response from Property: Dear distinguished guests, hello: Thank you for your five-point like. Moke Garden is a century-old ancient house of the Ming and Qing Dynasties with three roads and five entrances. Based on the authentic classical garden design and repair techniques of Suzhou, in order to restore the architectural style of the Ming and Qing Dynasties garden, it is a private home forest in Suzhou [No. 97] that can be appreciated, toured and lived in. Moke Garden cultivates the garden and creates a heart. Taking the owner's way of doing things as an example, we use traditional Chinese culture to cultivate and create every employee of our employees, and serve every customer. The gardener often says that you have to move yourself before you can move others. We are willing to take good care of a predestined person who comes here as a kind family member, so that we will be very happy and deeply touched by recognition. Welcome to come back often. We will try our best to make the service more meticulous and warm!
Guest User
Guestroom - Double Occupancy
Stayed in Jul 2024
Solo travelers
1 review
5.0/5
Outstanding
Posted on Aug 20, 2024
A jewel! In the palace of a prince, I was treated like a prince.
Response from Property: Moke Garden creates a quiet and elegant space, hidden in the city, flowers and trees landscaping, landscape implications, and hides the good scenery of the entire Jiangnan into the garden. Do not admire the prosperity of the world, only envy the courtyard for self-satisfaction. Thank you for coming! Mokeyuan sincerely looks forward to your visit again. Have a great day!
Guest User
Guestroom - Double Occupancy
Stayed in Feb 2025
Couples
7 review
5.0/5
Outstanding
Posted on Mar 20, 2025
The hotel environment is super good. Stay in the garden and feel the Suzhou garden culture. After arriving at the hotel, the room type was upgraded and Pingtan was given. There were also souvenirs when leaving the hotel. It is within walking distance to the Humble Administrator's Garden and the Lion Grove. It is very convenient. The housekeeper also helped to send the luggage to the Suzhou Museum. The service is first-class
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Guest User
Guestroom - Double Occupancy
Stayed in Feb 2025
Solo travelers
14 review
5.0/5
Outstanding
Posted on Mar 17, 2025
The B&B is better than I thought! Before I arrived, the housekeeper Xiao Gao contacted me in advance to arrange the check-in. He also rode an electric stove to send me to Guanqian Street and helped me find a short pillow. The details were in place and the service was thoughtful and enthusiastic. I actually had shark fin for breakfast!!! This is the point. The breakfast was so delicious that I ate it all up, haha. In addition, the free garden performance was super amazing, especially the immersive experience, and it felt great 👍. I will bring my husband and children here next time. The location is good. It's so pleasant to get up early to visit Pingjiang Road and Heouyuan!
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Armino
Guestroom - Double Occupancy
Stayed in Dec 2024
Family
10 review
5.0/5
Outstanding
Posted on Jan 9, 2025
The hotel is very good! I chose Mo Ke Garden because I wanted to deeply experience the beauty and essence of Su-style gardens. After checking in, I found that the experience brought by the hotel was much better than I expected.
The hotel is in a very advantageous location, close to various attractions. At the same time, it is quiet in the bustling city and has pleasant scenery. The hotel is a standard three-way five-entry courtyard structure, with rich garden landscapes inside. The architectural design and potted plants are ingenious, adding a strong artistic atmosphere to the hotel, which is very ornamental and playful.
(I arrived at the hotel late at night. The front desk lady was very nice. She would wait in advance and pick me up in person. The scenery of the hotel at night was particularly stunning, with the moonlight setting off, the shadows of flowers and bamboos accompanying, the ancient fragrance in front of the house bright, and the tiny lights outlining the charm and grace of the courtyard corridor... The hall was rich and auspicious, dignified and elegant, with divine calligraphy and paintings, and extraordinary construction; outside the hall, there were trees and grass, flower window silhouettes, and gurgling water, which was graceful and soft)
The hotel's decoration style is unique, the house is harmonious inside and outside, and it has the interest of literati and scholars. The room is full of Chinese classical wooden furniture, hidden in the artist's calligraphy and paintings, and full of sense of substitution. The facilities in the house are complete and advanced, revealing the heart everywhere.
In addition, the hotel's service is also very considerate and full of details, bringing endless surprises. The quality of catering services and ingredients is very high, and the menu is also very attentive. The butler's reception is also very thoughtful and warm. , The hotel also prepared a wealth of entertainment programs. Everything is done carefully and impeccably. This is really a treasure place worth visiting again and again, and the price-performance ratio is also very high!
During the two days in Suzhou, I lived here very safely and comfortably. At the same time, I was fortunate to meet many excellent friends here; I am very grateful to the owner and every staff member in the garden for their warm hospitality, and I was also inspired by the owner's entrepreneurial experience and entrepreneurial spirit. This trip was very pleasant, very memorable, and very satisfying! 👍👍👍
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6/20
Response from Property: 尊敬的賓客: 見字如晤,展信舒顏。 得聞您此行於墨客園覓得一方“超乎所期”的蘇園真味,字裡行間皆是姑蘇夜色與園林靈韻的交織,我們既感欣喜,更生知音相逢之幸。您以文人筆墨描摹的月下竹影、廊間燈輝,恰是這座百年院落對每一位尋幽客的無聲告白,而您讀懂了它,便是墨客園最美的風景。 您細數三路五進間的一窗一景、一木一畫,我們深知——真正的園林之美,從來不在匠人手底,而在觀者心頭。那些深夜候月的前台身影、廳堂內外的古今對話、房中暗藏的藝術呼吸,皆因您的駐足而有了生命。您説此處“處處認真”,我們更想説:是您對園林之美的虔誠,讓每一份用心都有了迴響。 承蒙厚愛,您將園主創業故事與待客熱忱化作旅途中的意外驚喜,我們倍感温暖。墨客園從來不衹是磚瓦草木,更是人與人的相遇相知。能與您共賞這一曲“富貴吉慶與婉約柔美”的雙面江南,已是最難得的緣分。 臨別時您道“值得反覆光臨”,我們已備好四時不同的園林茶席——春有碧螺煙雨,夏有荷風曲宴,秋待桂香滿襟,冬藏紅爐閑話。盼再會時,與您漫談更長更深的姑蘇故事。 謹奉寸箋,聊表謝忱。願這一程園林舊夢,常伴您心間。
Guest User
Guestroom - Double Occupancy
Stayed in Jan 2025
Couples
7 review
5.0/5
Outstanding
Posted on Feb 15, 2025
A very good stay experience. The hotel is in an excellent location, in Daxinqiao Lane on Pingjiang Road, not far from Metro Line 1 and several major attractions (Suzhou Museum, Humble Administrator's Garden, Lion Grove, Ouyuan, etc.). The hotel is a private garden. The elements of Suzhou gardens are reflected in the hotel. It is exquisite and small, and the environment is elegant.
The hotel service is very thoughtful, and the butler service is warm and meticulous. When you come, you will be picked up at the intersection and sent to the intersection to take a taxi, and personally carry the luggage to the car, which is heartwarming. The hotel is responsive. We stayed for three nights. On the first night, we stayed in the reserved room. The room was very beautiful but not suitable for us. The next day, the hotel upgraded us to a larger, more spacious and comfortable room, which gave us a more perfect accommodation experience. Every staff member of the hotel is very enthusiastic. Every time you go out and come back, they greet you with a smile, making guests feel at home. Different fruits are delivered to the room every day, and the fruits are of good quality. When you leave the hotel, they also give exquisite and beautiful souvenirs.
The hotel room is clean and tidy. Every morning when you get up and open the door, you can see traces of yard cleaning, but the cleaning staff does not disturb the guests, so that the guests can't feel the sound of cleaning.
The hotel's breakfast is rationed, one portion per person, with a rich variety, good taste and sufficient quantity. If it is not enough, you can refill it. In short, this is a perfect accommodation experience. I will recommend it to friends who come to Suzhou.
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6/12
Response from Property: 尊敬的客人: 您好!衷心感謝您選擇下榻蘇州墨客園酒店,並用心記錄下這段細緻入微的入住體驗!您的滿意與認可是對我們最大的鼓勵,更讓我們深感一切用心皆有所值。 酒店隱於平江路的靜謐巷弄,卻與古城風韻和繁華便利相擁,能為您探訪蘇博、拙政園等經典勝蹟提供便捷,我們倍感欣喜。您對園林環境的讚譽,亦讓我們自豪——將蘇式園林的“移步換景”融入客居體驗,本就是墨客園的初心。更令人感動的是,您用文字記住了每一位夥伴的温暖細節:從管家迎送、行李照料到客房升級的靈活安排,從晨間無聲的院落清掃到每日鮮果與伴手禮的心意……我們始終相信,服務的温度在於“將客人的需求視為自己的期待”。您口中的“賓至如歸”,便是對我們團隊最高的褒獎。 得知您喜愛定製早餐的豐足與風味,我們同樣雀躍!蘇州美食文化深厚,未來若有機會再會,誠邀您品嚐更多時令特色,感受舌尖上的江南。 您的推薦是對墨客園莫大的信任,我們定當不負所託,將這份蘇式園林酒店 傳遞給更多遠道而來的友人。期待在巷弄深處的園林裏,與您再續一場姑蘇清夢!
Dagemisiying
Guestroom - Double Occupancy
Stayed in Jan 2025
Family
18 review
5.0/5
Outstanding
Posted on Mar 1, 2025
Facilities: The hotel has a view at every step. The rooms are antique and the carved bed is a dream room. The breakfast is in the form of a set meal, which is very delicate and tastes very good. You can also drink tea in the yard, and take pictures very well. I want to experience the Chinese style of closing my eyes.
The hotel also has a Pingtan experience, and there is also a video explaining Suzhou culture during breakfast, which is very good.
Service: The service is five-star praise. They stand and greet when entering and leaving, and they are considerate to show the way. They respond quickly when they have needs. There are small refreshments in the evening. When I left, I even troubled the young lady to carry the luggage far away on the bluestone road, and sent it to the boarding point with care. I was touched. I also carefully prepared a small gift when I left.
The only shortcoming may be that there is no full-length mirror in the room, which is a bit inconvenient.
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6/8
Guest User
Guestroom - Double Occupancy
Stayed in Jan 2025
Travel with friends
2 review
5.0/5
Outstanding
Posted on Feb 25, 2025
The room is very unique, and the overall environment is elegant, which makes us feel like living in a Suzhou garden. The service is very good. Everyone on the shuttle bus serves with a smile to meet the needs of the guests to the greatest extent. The breakfast is also very rich. I, who have a small appetite, eat a lot! 😜😜
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XXMMYY-
Guestroom - Double Occupancy
Stayed in Jan 2025
Family
50 review
5.0/5
Outstanding
Posted on Feb 11, 2025
The interior of the Garden Hotel is beautiful, no matter how you take pictures, it looks good.
The shortcomings are also obvious. The room is small, but it is not a big problem. It is very comfortable to live in.
The staff training is very good and the service is very good. As a cultural and tourist hotel, all aspects are remarkable.
There is a car to pick up from the parking lot to the hotel, and there are drivers to take you to various attractions. It provides a lot of convenience for guests!
In summary, it is worth staying
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Response from Property: The charm of Suzhou has been circulating for thousands of years, and the poets’ garden is a place of poetic residence. Thank you for your five points like. Your comfortable stay experience is our greatest motivation. I do not envy the world's prosperity, I only envy the joy of living in the courtyard. Winter is a warm, lovely and poetic place. The most comfortable thing is to bask in the sunshine and feel the beautiful scenery of this world. Suzhou is a livable city with gardens. You are welcome to come back to Moke Garden often to enjoy the beauty of the gardens. I wish you a happy new year and a happy life.
Susudelvtu
Guestroom - Double Occupancy
Stayed in Jan 2025
Family
122 review
5.0/5
Outstanding
Posted on Feb 7, 2025
On the third day, I checked into Mo Ke Garden. The environment is antique and it feels like living in your own private garden. Pingjiang Road outside the wall is bustling, while inside the wall is quiet and unique. The service is impeccable. I wanted to stay for another night, but time is limited. I can only come back next time to continue enjoying the environment here.
Original TextTranslated by Google
Response from Property: The moon over Suzhou City casts poetic rhythms, and the poets' garden dreams are intoxicating. We sincerely hope that on a calm and peaceful day in the future, we can happily meet you again in this real Mo Ke Garden. At that time, you can stroll in the winding paths again and enjoy the colorful flowers; you can listen to the whispers of the breeze and branches under the window; you can also indulge in the ink-like scenery of lakes and mountains in the afterglow of the sunset. Let us continue to write the beautiful poems that belong to you and Mo Ke Garden in this poetic world, and engrave more beautiful and dreamy memories.
Ms chen(tuyou)
Guestroom - Double Occupancy
Stayed in Jan 2025
Family
6 review
5.0/5
Outstanding
Posted on Feb 6, 2025
A very satisfying stay, with beautiful environment, mountains, water, and elegant seats. The children also had fun in the small garden. jOne room corresponds to a beautiful view. The two ladies at the front desk are very enthusiastic, and there must be a reason for all the good reviews
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Response from Property: 墨客園間意悠悠,客情暖融歲月柔。感恩您的五分點贊,墨客園是一座三路五進的百年明清學府古宅,依據蘇州正宗古典園林設計修繕手法,以恢復明清園林建築風格,是集可賞可遊可居的蘇州【第97號】私家園林。墨客園根植於中國傳統文化,把雅生活的方式融入到酒店的日常服務裏的理念,讓每位賓客都能感受到猶如世外桃源般的居住體驗,墨客園期待您的再次入住,祝您生活愉快!
Guest User
Guestroom - Double Occupancy
Stayed in Jan 2025
Solo travelers
14 review
4.5/5
Great
Posted on Feb 8, 2025
The hotel is renovated from an old garden house, and you can experience the feeling of living in a Su-style garden. It can be seen that the owner has devoted a lot of effort to the hotel, and the owner himself is also very approachable. The biggest advantage of the hotel is that the location is very good. Turn right and walk about 100 meters to Pingjiang Road; secondly, the service is also good and generally quite enthusiastic. The only drawback is that in winter, although the air conditioner and heater are turned on in the room, it is still quite cold. It may be a structural problem of the high roof of the old house. The noise of the air conditioner is quite loud at night, which affects sleep a little.
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6/8
Response from Property: 墨客園裡情綿綿,客言暖心勝春陽。親愛的朋友,十分感謝您對墨客園的用心。您的建議對我們來説,如同珍貴的寶藏,為我們優化園區提供了新的思路。我們致力於將墨客園打造成姑蘇城內獨特的文人樂園,您的反饋如同指南針,指引我們朝着更完善的方向前行。我們會把您的建議融入日常運營的每一個環節,從環境佈置到文化活動策劃,從服務細節到設施升級,全方位進行改進。希望不久後,當您再次踏入墨客園,能感受到我們滿滿的誠意與改變。
Guest User
Guestroom - Double Occupancy
Stayed in Jan 2025
Family
9 review
5.0/5
Outstanding
Posted on Feb 3, 2025
The hotel is located in a small alley next to Pingjiang Road, with a quiet environment and a Jiangnan garden style. The room is fully equipped, with free fruits and drinks, and gifts before leaving.
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Response from Property: Take a stroll along the misty streets of Suzhou and immerse yourself in the elegant gardens of poets. Thank you for your five points like. Thank you very much for your recognition of the service of the butlers. It is an honor to serve you during the holiday of the Year of the Snake. The hotel is located in the center of Pingjiang Road in the ancient city area. Parking resources are relatively scarce, and it is a pity that we cannot have our own parking lot. The hotel will arrange to pick you up at your location as soon as possible. Thank you for giving us a five-point praise, which is a great encouragement and trust in our services. Moke Garden is a place for appreciation, travel and living. We hope that every guest can feel like living in a paradise. Coming to the private garden of Moke Garden is like a homecoming. I wish you and your family good luck in the Year of the Snake!
Zhangluo
Guestroom - Double Occupancy
Stayed in Dec 2024
Family
19 review
5.0/5
Outstanding
Posted on Jan 30, 2025
This Suzhou Garden-style hotel has an elegant environment and is worthy of the name "Mo Ke". The sanitary services are first-class. It is worth staying for the second time.
Original TextTranslated by Google
Response from Property: The charm of Su Dynasty has been circulating for thousands of years, and Mo Ke Garden is a place where poetic people live. Thank you for your five points like. Your comfortable stay experience is our greatest motivation. I do not envy the world's prosperity, I only envy the joy of living in the courtyard. Winter is a warm, lovely and poetic place. The most comfortable thing is to bask in the sunshine and feel the beautiful scenery of this world. Suzhou is a livable city with gardens. You are welcome to come back to Mok Garden often to enjoy the beauty of the gardens. I wish you a happy life and a healthy winter.
Guest User
Guestroom - Double Occupancy
Stayed in Dec 2024
Couples
24 review
5.0/5
Outstanding
Posted on Jan 8, 2025
Feels like home. Feels like being treated like family. Free guest reviews vouchers. Value for money. Breakfast is also very thoughtful. The room is warm and comfortable. We ordered too much dinner out the night before and took it away. The next day, when they heated it up for us, they replaced the plates, bowls, chopsticks of the store... Thoughtful and thoughtful. We were very touched. Now some hotels have become a show of service. But Mo Ke Yuan will not let you feel that way. Every employee is doing their job silently. The owner also left us a very good impression. Looking forward to our return in summer.
Original TextTranslated by Google
Response from Property: The poet hides in Pingjiang, living in seclusion for a long time. Dear Moke family: Thank you for your five-point praise. Mo Ke Garden builds the garden and creates the environment, creates people and creates hearts. We follow the owner's example of how to conduct ourselves and do things, use traditional Chinese culture to cultivate and train each of our employees, and our service touches each of our customers. The owner of the garden often said that you have to move yourself first before you can move others. We are willing to take good care of anyone who comes here as if they were a dear family member. This will make us feel very happy, and we will be deeply moved if we are recognized. You are welcome to come back often. We will work hard to make the service more meticulous and warm, and the facilities and equipment more perfect. I wish you and your family good luck in the Year of the Snake and everything goes well!