Greentree Inn Jiangsu Suzhou Shengze Business Hotel Reviews
Greentree Inn Jiangsu Suzhou Shengze Business Hotel
Green Tree Inn Suzhou Shengze Hotel, Wujiang District, Suzhou, Jiangsu, 215000, ChinaSee Hotel Details
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1 night
Guest Reviews
7.9/10
165 review
Unlike basic averaging, our rating system applies weighted calculations. We value verified reviews and newer guest experiences more strongly—so every rating reflects real, up-to-date stays.
Verified reviews
Location7.8
Amenities7.8
Service8.1
Cleanliness7.9
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All reviews(165)
Positive reviews(144)
Reviews with photos/video(37)
Clean and tidy(21)
Great value for money(10)
Amenities were average(8)
Convenient parking(6)
Easy to get around(4)
Convenient for shopping(4)
Near shopping area(3)
Friendly front desk staff(2)
Negative reviews(21)
Pawandeep
1.8M Double Bed Room (No Window)
Stayed in May 2025
Business traveler
6 review
2.5/10
Posted on Jun 28, 2025
Very poor condition of the rooms. Bed bugs inside, very hard mattresses , bed making too much sound,
Not good choice for business travellers.
Response from Property: 尊敬的賓客:您好!很抱歉給您帶來如此不好的體驗,我們一直以賓客的滿意為服務宗旨,您如果在入住期間有任何需要及問題可以與前台聯繫,我們會及時幫您處理,我們會給你一定的補償,也請您給我們一個機會致歉,真誠的希望每位賓客入住本店都能滿意而歸!格林豪泰蘇州盛澤商務酒店全體員工期待您的再次光臨!祝您及您的家人身體健康,闔家歡樂!
Guest User
Special Queen Room
Stayed in Nov 2024
Business traveler
1 review
10/10
Outstanding
Posted on Jan 7, 2025
Thanks from trip.com I book room on cheap price
Response from Property: 酒店回覆內容:尊敬的賓客:您好!非常感謝您的入住及對本店的高度認可,我們將會更加努力地為您提供乾淨整潔的房間及舒適温馨的服務。歡迎您再次光臨格林豪泰蘇州盛澤商務酒店!祝您生活愉快!闔家歡樂!
Lucas.Sch
Special Queen Room
Stayed in Sep 2024
Business traveler
119 review
9.0/10
Great
Posted on Oct 31, 2024
Nice place to stay for a night or 2, the staff was kind and there are some good restaurant around
Response from Property: Dear guest, hello! Thank you very much for your stay and enthusiastic review. We will continue to work hard to do better and look forward to your next visit! Wishing you a happy life and all the best!
KHAN Muhammad Nasir
Cozy Triple Room
Stayed in Nov 2024
Business traveler
8 review
10/10
Outstanding
Posted on Jan 6, 2025
It’s good location and it’s so easy to move other place
Response from Property: 尊敬的賓客:您好!非常感謝您的入住及對本店的高度認可,我們將會更加努力地為您提供乾淨整潔的房間及舒適温馨的服務。歡迎您再次光臨格林豪泰蘇州盛澤商務酒店!祝您生活愉快!闔家歡樂!
Dilshan Madusanka Gayan Silva
1.8M Double Bed Room (No Window)
Stayed in Dec 2024
Traveling with friends
27 review
8.0/10
Very Good
Posted on Jan 28, 2025
Hotel is close to all shopping area restaurant
Response from Property: Hotel’s reply: Hotel’s reply: Hotel’s reply: Dear guests, very dear guests: Hello! Thank you very much for your stay and enthusiastic comments! Our hotel has a large free parking lot and is surrounded by complete supporting facilities, including large supermarkets, shopping malls, KTVs, large cinemas, and dining and entertainment clubs. It is an ideal choice for your business trip. I wish you all the best! Thank you for your praise for our hotel. We will continue to work hard to live up to your praise. Thank you again for your affirmation of the hotel. We look forward to visiting you again and wish you a pleasant journey!
Guest User
Special Queen Room
Stayed in Jan 2025
Solo traveler
4 review
10/10
Outstanding
Posted on Mar 1, 2025
I booked a cheap room without windows. I was a little worried about the unclean air and smell. When I opened the door, there was no peculiar smell in the room. It looked clean and tidy. The room is not big, which is suitable for a single person. The transportation is convenient. There is a bus stop 200 meters away and the high-speed rail station is also close. It was a satisfactory stay.
Original TextTranslated by Google
Response from Property: Hotel reply: Dear guest, hello! Thank you very much for your stay and enthusiastic comments! Our hotel has a large free parking lot, and the surrounding supporting facilities are complete, including large supermarkets, shopping malls, KTV, large cinemas, and dining and entertainment clubs. It is an ideal choice for your business trip. I wish you all the best! Thank you for your good comments on our hotel, we will continue to work hard to live up to your good comments. Thank you again for your affirmation of the hotel, looking forward to visiting again, and wish you a pleasant journey!
General
Cozy Queen Room
Stayed in Feb 2025
Business traveler
1 review
7.2/10
Posted on Mar 6, 2025
The comfortable big bed I ordered was newly renovated, but it was still the old one.
Original TextTranslated by Google
Response from Property: Dear guest: Hello! We are sorry that we could not give you a better experience. Some floors and lobby of our hotel have been renovated. The renovation schedule of the floor where your room type is located is being arranged. We look forward to providing you with a more comfortable environment next time.
Guest User
1.8M Double Bed Room (No Window)
Stayed in May 2025
Business traveler
4 review
4.0/10
Posted on Jun 19, 2025
Facilities: The equipment and facilities are relatively old
Hygiene: The hygiene is barely acceptable, but the bedding is not very clean, as if it is covered with powder
Environment: The lobby is nice, but the room is not so good
Service: There are three elevators, one of which is close to the front desk and goes directly to the 5th floor, and the other two are more hidden
Original TextTranslated by Google
Response from Property: Dear guest: Hello! We are sorry to bring you such a bad experience. We have always taken guest satisfaction as our service tenet. If you have any needs or questions during your stay, please contact the front desk. We will help you deal with it in time. We will give you some compensation. Please give us a chance to apologize. We sincerely hope that every guest staying in our hotel will be satisfied! All staff of GreenTree Inn Suzhou Shengze Business Hotel look forward to your visit again! I wish you and your family good health and happiness!
Guest User
Cozy Triple Room
Stayed in Sep 2024
Traveling with friends
36 review
10/10
Outstanding
Posted on Oct 17, 2024
The hotel lobby is under renovation. There is a shared parking lot at the door, and I had to go around twice to find a parking space during holidays.
Original TextTranslated by Google
Response from Property: Dear guests: Hello! Thank you very much for your stay and your enthusiastic review. We sincerely apologize for the inconvenience caused by the decoration of the lobby. It will be fully decorated in two days. I believe you will have a brand new feeling next time you stay! We will continue to work hard to provide better services and welcome your next visit! I wish you a happy life and a happy family!
Guest User
2-bed Room
Stayed in Sep 2024
Solo traveler
12 review
8.0/10
Very Good
Posted on Oct 4, 2024
The hotel is under construction and the bathroom is a little smaller. But the room and service were okay. It's a pity that it's a bit noisy at night. Hopefully it will be even better when the construction is completed.
Original TextTranslated by Google
Response from Property: Dear guests: Hello! Thank you very much for your stay and your high recognition of our hotel. We will work harder to provide you with clean and tidy rooms and comfortable and warm services. Welcome to GreenTree Inn Suzhou Shengze Business Hotel again! Wish you a happy life!
Guest User
Cozy Queen Room
Stayed in Feb 2025
Other
1 review
2.0/10
Posted on Mar 16, 2025
The environment is extremely rubbish. I booked the most expensive room type in the hotel, but the environment is the rubbish and the dirtiest. The facilities are old, and the room does not match the description on the website. Ctrip said it is 25 square meters, but it is only 10 square meters in reality. The breakfast is outsourced and it is too makeshift. The most disgusting thing is that the sanitary conditions are too dirty, and the facilities are dilapidated from the 1980s.
Original TextTranslated by Google
Response from Property: Dear guest: Hello! We are sorry to bring you such a bad experience. We have always taken guest satisfaction as our service tenet. If you have any needs or questions during your stay, please contact the front desk. We will help you deal with it in time. We will give you some compensation. Please give us a chance to apologize. We sincerely hope that every guest staying in our hotel will be satisfied! All staff of GreenTree Inn Suzhou Shengze Business Hotel look forward to your visit again! I wish you and your family good health and happiness!
Riel Wanderer
Cozy 2-bed Room
Stayed in Apr 2023
Solo traveler
5 review
7.0/10
Posted on May 3, 2023
It's cheap and surrounded by places to eat and buy essentials. It's far from the main cities and everything you want to see in Suzhou.
Original TextTranslated by Google
Response from Property: Dear guests: Hello! Thank you very much for your stay and review. Our store has a large free parking lot, free washing machine and clothes drying area. The surrounding supporting facilities are complete, including large supermarkets, shopping malls, mass-market KTVs, large-scale movies, and catering and entertainment clubs. We look forward to your visit again and wish you a happy life! Happy family!
Response from Property: 尊敬的賓客:您好!很抱歉給您帶來如此不好的體驗,我們一直以賓客的滿意為服務宗旨,您如果在入住期間有任何需要及問題可以與前台聯繫,我們會及時幫您處理,我們會給你一定的補償,也請您給我們一個機會致歉!.本店有大型免費停車場,周邊各項配套設施齊全,有大型超市、購物廣場、量販KTV、大型電影院和餐飲娛樂會所一應俱全,真誠的希望每位賓客入住本店都能滿意而歸!格林豪泰蘇州盛澤商務酒店全體員工期待您的再次光臨!祝您及您的家人身體健康,闔家歡樂!
Guest User
Special Queen Room
Stayed in Jun 2025
Business traveler
14 review
4.7/10
Posted on Jul 18, 2025
太老舊,房間一股怪味,通風效果太差。沒遇見過打折酒店這麼差。
Translate
Response from Property: 尊敬的賓客:您好!很抱歉給您帶來如此不好的體驗,我們一直以賓客的滿意為服務宗旨,您如果在入住期間有任何需要及問題可以與前台聯繫,我們會及時幫您處理,我們會給你一定的補償,也請您給我們一個機會致歉,真誠的希望每位賓客入住本店都能滿意而歸!格林豪泰蘇州盛澤商務酒店全體員工期待您的再次光臨!祝您及您的家人身體健康,闔家歡樂!
Guest User
Special Queen Room
Stayed in Mar 2025
Business traveler
12 review
10/10
Outstanding
Posted on Apr 28, 2025
免費停車,設施設備齊全,環境不錯,出車訂酒店很不錯的選擇
Translate
Response from Property: 尊敬的賓客:您好!非常感謝您的入住及熱心點評!本店有大型免費停車場,周邊各項配套設施齊全,有大型超市、購物廣場、量販KTV、大型電影院和餐飲娛樂會所一應俱全,是您出差商務的理想選擇。祝您心想事成!感謝您對我們酒店的好評,我們會再接再厲不辜負您的好評。再次感謝您對酒店的肯定,期待再次光臨,祝旅途愉快!