Novotel Jinji Lake Suzhou SIP Reviews

typical business style hotel. Seems quite new , clean and located around the jinji lake in Suzhou SIP

An experience to remember. The location of this hotel cannot be more perfect, we got lucky to be upgraded to a room with a beautiful full view of the Jinji Lake. This hotel has made our trip extra special, I will not forget the sense of peace I experienced sipping a cup of coffee on the balcony while watching the stunning view. Eslite bookstore and Moonlight Pier are both fantastic locations to explore while staying at the hotel. The breakfast selection is so abundant, it’s so good that I would visit just for breakfast next time. Thank you to all staff for making the experience special.

Lovely and quiet, a big room with all to make the stay worthy of a return! And with a metro station just next door to easily access to the city centre!

Was well served by Abby, who upgraded us. aircon wasnt as cold. good breakfast selection , good location for the people visiting the exhibition

nice breakfast good location room confort staff good manner

Super service! Great room! Walked into such an inviting atmosphere, the reception staff were awesome and so friendly. The room was superb, comfortable and big plus for me was that there were extra blankets in the cupboard already(, as I tend to get chly while my husband is always too hot - so the AC is usually a fight for us 🤣) there was a great variety for breakfast with combination of Asian and Western style. Also, a perk was it was within walking distance to some great vibey places and food. Highly recommend

The hotel is next to the exhibition grounds, just a few mins walk. It's also walking distance to the Jinji Lake, and a mall nearby with a railway metro station exit (Line 1) just next to the hotel entrance. Huge lobby with friendly service, from front desk to housekeeping and concierge. Especially the concierge, as I sent over 20 packages from my online shopping on Taobao to the hotel before my arrival and they were so organized they managed to get them out for me in minutes and sent it to my room. The room is big, comfortable for 2 to share with a separate standing shower and toilet. The bed is firm but I found the pillows too soft. The water pressure of the shower head was a bit weak too. The hotel also has a decent sized gym and a heated lap pool. The breakfast spread was excellent, offering international usuals like bread, pastries, sausages and also local favs like porridge and noodles live station. Overall a great hotel especially for the price we paid.

Hotel was very good. It is located near the SIP, railway station is just a few minutes by car. Interior is very good looking with high ceilings

My stay at Novotel Jinji Lake SuZhou was very pleasant, with a standout feature being the incredibly friendly and helpful staff who went above and beyond to ensure a comfortable experience. The room was clean and well-maintained, with modern amenities, and the location was perfect for exploring the city center and International Exhibition Hall, within walking distance to major attractions. While the breakfast buffet could have had a slightly wider variety, the quality of the food was good. Overall, I would highly recommend this hotel for a positive stay in SuZhou China. Thanks and Best regards

I recently stayed at the Novotel Suzhou SIP, located conveniently by the beautiful Jinji Lake in Suzhou Industrial Park. The hotel is perfectly situated with easy access to cultural landmarks like the Suzhou Culture and Arts Center, Moon Harbor, Eslite Bookstore, and major shopping areas such as Shin Kong Place. Additionally, its proximity to the Cultural Expo Center metro station makes it an excellent choice for travelers. During my stay, I was deeply impressed by the professionalism and attentiveness of the front desk staff, particularly Cathy. She went above and beyond to make sure my check-in process was smooth and my questions were addressed with care. The room was spacious, well-equipped, and had a modern design that added to the comfort. I also appreciated the hotel’s wide range of facilities, including the indoor heated swimming pool and the on-site dining options, such as the Gourmet Bar and the Chinese and Western restaurants. Overall, my experience at Novotel Suzhou SIP was exceptional. The combination of its prime location, excellent amenities, and outstanding service makes it a top choice for anyone visiting Suzhou, whether for business or leisure. Highly recommended!

The staff were very friendly and professional, going above and beyond to arrange two rooms next to each other for our group, which made our stay so much more enjoyable. Additionally, the concierge was incredibly helpful in calculating our travel times and arranging taxis to the airport, ensuring a smooth departure. Thank you!

very good👍

Our secondnight with separate booking. The reception guy, Robert is helpful with our bookings and provided is helpful insights on Jinshuiwan Bridge.

Very nice hotel room and great service. Convenient location