Fragrans Hotel(Suzhou Lumu Metro Station Branch) Reviews

Easy to check in. Very Friendly staffs. The room is clean and spacious. Booked 3 rooms for my families. Will book the same hotel again if I visit suzhou.

The hotel is close to the subway station, and there are some fast food restaurants and RT-Mart around, which is quite convenient. The room is large, suitable for a family of three, and warm tea eggs are also provided in the evening, which is recommended.

The room is very clean and hygienic. The service attitude of Xiao Cao at the front desk is very good. She is a very cute lady.

Very close to the subway entrance, next to RT-Mart, KFC, McDonald's and Luckin Coffee, very convenient for travel, the hotel is very clean and big, I will come again next time

The room was generally OK, the service was good, the bed was comfortable, I would consider this place next time I go out, the breakfast noodles were good, but limited, it was gone around 9 o'clock

Black shop, when I checked out, they said I took their wireless charger, and the deposit would not be refunded! We didn't even see this thing when we checked in, who wants to take a broken charger? My Sesame Credit score is 824! I have never encountered such a black shop, everyone should be cautious when checking in, it is best to confirm the prevention provided by the hotel before checking in, otherwise they will blame you later!

Facilities: Complete Sanitation: Clean and fresh Environment: Good. Large parking lot at the door Service: Very considerate and thoughtful It is very convenient to bring children here. The bed is just the right hardness. I don't have back pain when I get up. I will stay here all the time😄

The stay experience was great! The hotel lobby is beautifully decorated, the front desk service is warm and efficient, and check-in and check-out are very smooth. The room is clean and spacious, the bed is very comfortable, and I slept very well. The soundproofing is very good and it is very quiet at night. The breakfast is rich in variety, both Chinese and Western, and tastes good. The hotel is conveniently located and has complete surrounding facilities. I will choose here next time!

The hotel is great, with great value for money! The room is clean and tidy, the bed is comfortable, and the bathroom supplies are complete. The breakfast is rich and varied, satisfying different tastes. The service staff is very friendly and answered all questions. The location is convenient, and it is very convenient to eat and shop around. I will stay here again next time!

The front desk lady last night was pretty and nice. She also gave me free breakfast. The service was excellent. Very nice. I will book your place again in the future. You also provide free eggs and porridge in the evening. It's very heartwarming.

The front desk lady was a woman from Northeast China, with a fierce and vicious look on her face. I stayed for two days, but she asked me to pay 71 yuan for parking and told me that the hotel would only provide parking for 36 hours. The platform must give an explanation.

Overall it's good, but the bathroom is a bit small

The environment is spacious and comfortable. The facilities are complete. There are washing machines, dryers, gyms, and restaurants on the fifth floor. The service is in place, and there are robots for takeout. It is hygienic and the transportation is convenient.

We went to the new store in Xili. First of all, whether it was the initial phone call or the in-store service, the front desk lady was very polite and enthusiastic, and never tired of asking questions. She also gave us breakfast thoughtfully because we were with the elderly and children. We booked two rooms with twin beds and large beds. After checking in, every time I met the room service staff on the 7th floor, the elder sister smiled and greeted me, which was very polite. The room was also very satisfactory, clean and hygienic. The toilet and faucet shower in the bathroom were all Kohler, with quality. It was more than 30 square meters and very spacious. There were windows, and it was not noisy after closing the windows. The Internet speed was no problem. Breakfast was on the fifth floor, the food was rich and fresh, and I liked the Kunshan Aozao noodles very much. It was delicious. The transportation was OK, just at the intersection, and it was only about five kilometers to take a taxi to the Humble Administrator's Garden, etc., and the taxi fare was only a dozen yuan, which was very convenient. It was also a few hundred meters away from the Metro Line 2, which was also very convenient.