Hampton by Hilton Suzhou New District

Hampton by Hilton Suzhou New District Reviews

Hampton by Hilton Suzhou New District

Building 2, Jinxi Xintiandi, No.233 Tayuan Road, Huqiu District, Suzhou, Jiangsu, ChinaSee Hotel Details
Hampton by Hilton Suzhou New District
Hampton by Hilton Suzhou New DistrictHampton by Hilton Suzhou New DistrictHampton by Hilton Suzhou New District
Choose dates to check available rooms
We Price Match
1 night

Guest Reviews

9.5/10
Outstanding
12002 review
Verified reviews
Location9.5
Amenities9.4
Service9.7
Cleanliness9.6
Filter by:
Sort by:
All reviews(12002)
Positive reviews(11906)
Reviews with photos/video(1232)
Delicious breakfast(1549)
Friendly front desk staff(1450)
Classy environment(891)
Easy to get around(661)
Convenient parking(610)
Many amenities(464)
Perfect for business trips(373)
Close to scenic area(155)
Negative reviews(96)
Charles Chan93
Cozy Queen Room
Stayed in Apr 2025
Couple
6 review
10/10
Outstanding
Posted on Jun 26, 2025
Great hotel service and also hotel breakfast is very good. Although location not nearby any popular spot.
Response from Property: 非常感謝您的入住與讚賞！很高興能為您的出遊帶來美好的時光。我們酒店的房間不僅性價比超高，房間內的一切都從顧客的感受度出發，人性化貼心的設施設備，超標配的選材，服務全面的對客流程，都是為了讓入住歡朋酒店的客人擁有一段舒適的入住體驗和美好的回憶，衹要您滿意，我們付出再多的努力也是幸福 的！期待您的再次入住！
Guest User
Cozy Queen Room
Stayed in Jun 2025
Business traveler
14 review
8.0/10
Very Good
Posted on Jul 13, 2025
Location is convenient for my business trip. Hotel staff service attitude are good.
Response from Property: 親愛的客官，您好啊！簡簡單單的字體，是您滿滿的心意，是我們穩穩的幸福，別人拿不走，也擦不掉的成就感，我們感恩您輕輕敲擊鍵盤時敲出的認可和滿意，祝君萬事勝意，好運長相伴 ！
Rossi
Cozy 2-bed Room
Stayed in Jan 2025
Business traveler
71 review
8.0/10
Very Good
Posted on Feb 19, 2025
Nice and tidy. Good for business travel Reasonable breakfast balanced between western and Chinese style
Response from Property: Hello, Hilton global special toiletries Shu Da brand mattress, thank you for your 5-point comment! Every city always has reasons for people to miss, every season has its own scenery, every hotel has their sweet and warm memories, and you can feel the intimate butler service when you stay at Huanpeng Hotel. I hope that staying at Huanpeng Hotel will be the warmest and most unique one in your memory! Look forward to seeing you next time! Wish: be well!
JOHAN ELIAS
Cozy Queen Room
Stayed in Mar 2025
Couple
4 review
9.0/10
Great
Posted on May 19, 2025
Good, all that can be expected in a hotel. Decent breakfast
Response from Property: 親愛的客官，您好啊！簡簡單單的字體，是您滿滿的心意，是我們穩穩的幸福，別人拿不走，也擦不掉的成就感，我們感恩您輕輕敲擊鍵盤時敲出的認可和滿意，祝君萬事勝意，好運長相伴 ！
LO CHEE SIONG
Cozy 2-bed Room
Stayed in Apr 2025
Business traveler
16 review
10/10
Outstanding
Posted on Jun 20, 2025
Hotel is clean and location convenience
Response from Property: 親愛的客官，您好啊！簡簡單單的字體，是您滿滿的心意，是我們穩穩的幸福，別人拿不走，也擦不掉的成就感，我們感恩您輕輕敲擊鍵盤時敲出的認可和滿意，祝君萬事勝意，好運長相伴 ！
QureshiSarmad
Cozy Queen Room
Stayed in May 2025
Business traveler
3 review
8.5/10
Very Good
Posted on Jul 7, 2025
A very good hotel in its price
Response from Property: 多謝客官的分享，並對酒店給予支持與厚愛，您的滿意是我們歡朋人不懈的追求，我們會再接再厲，為您提供更優質的服務，期待您的再次光臨！
P.G.
Cozy Queen Room
Stayed in Nov 2023
Family
6 review
10/10
Outstanding
Posted on Jan 9, 2024
We had a pleasant stay in this hotel from the time we check in until we check out. Liu Baiyi provided excellent service throughout our stay. She took good care of us. She also helped us to find good restaurant, massage etc. She also provided free upgrade to us. Location was a bit far from city centre and main attractions. However, there is shopping mall next to it which is a plus point. Breakfast was good as well. However, please take note they start clearing on the dot when it is 10’o clock. So better to go earlier for breakfast.
Response from Property: See the pro on our evaluation, Huan small friend is very happy. We will make continuous efforts to give you every stay will feel our full enthusiasm and sincere service. Wish you a happy life! Looking forward to your visit again
Guest User
Cozy Queen Room
Stayed in Mar 2025
Solo traveler
35 review
10/10
Outstanding
Posted on Apr 4, 2025
Friendly staff and spacious room
Response from Property: 謝謝您對小朋的誇獎喲！一直一直的努力，每每看到這樣點評，內心還是忍不住泛起漣漪，有驕傲、感動、堅持。歡朋感謝路上每一位客官，期待再會~
Guest User
Cozy 2-bed Room
Stayed in Apr 2025
Family
5 review
10/10
Outstanding
Posted on Jul 5, 2025
Super hotel polecam !!!
Response from Property: 親愛的客官，您好啊！簡簡單單的字體，是您滿滿的心意，是我們穩穩的幸福，別人拿不走，也擦不掉的成就感，我們感恩您輕輕敲擊鍵盤時敲出的認可和滿意，祝君萬事勝意，好運長相伴 ！
Guest User
Cozy Queen Room
Stayed in Apr 2025
Business traveler
2 review
10/10
Outstanding
Posted on May 13, 2025
Very good service!
Response from Property: 非常感謝您的入住與讚賞！很高興能為您的出遊帶來美好的時光。我們酒店的房間不僅性價比超高，房間內的一切都從顧客的感受度出發，人性化貼心的設施設備，超標配的選材，服務全面的對客流程，都是為了讓入住歡朋酒店的客人擁有一段舒適的入住體驗和美好的回憶，衹要您滿意，我們付出再多的努力也是幸福 的！期待您的再次入住！
Sean 肖涵
Cozy Queen Room
Stayed in May 2023
Family
37 review
9.0/10
Great
Posted on Jun 13, 2023
nice comfortable room, good location in SND, easy to get around from this location. Room was clean and well presented. Breakfast was ok
Response from Property: Response from the hotel: Dear guest: First of all, thank you for taking the time to leave your review here. Huan Xiaopeng apologizes to you this time for making your check-in experience not reach full marks. We've been working on it. You are also welcome to visit our hotel again in the near future, and continue to provide us with valuable opinions and suggestions——Happy little friends
Andrid Camilla
Superior 2-bed Room
Stayed in Oct 2023
Family
23 review
9.0/10
Great
Posted on Nov 26, 2023
Nice hotel, location is fine too and many places to walk around by the hotel. Finding a place to eat, a pharmacy is easy and convenient. The staff was very friendly and helpful too👍👍
Response from Property: Thank you for sharing, and give support and love to the hotel, your satisfaction is the unremitting pursuit of our friends, we will continue to provide you with better quality service, looking forward to your visit again!
Weng111
Cozy Queen Room
Stayed in Jan 2024
Couple
5 review
8.0/10
Very Good
Posted on Apr 16, 2024
Not a lot of western options for breakfast.
Response from Property: It is a pleasure to have friends come from afar. Thank you for choosing to stay at Huanxiaopeng home, your satisfaction is our biggest motivation. Huan Xiaopeng's breakfast varieties are fruit, fried vegetables, cold vegetables, miscellaneous grains, dim sum, staple food, porridge, soup, drinks, cooked noodles, wonton and so on......... We are also gradually increasing the dishes, in terms of taste, we will talk to the chef again about the taste adjustment, kiss, if you have any good suggestions can also recommend to us oh, looking forward to your visit again!!
Richard
Superior 2-bed Room
Stayed in May 2023
Traveling with friends
43 review
8.0/10
Very Good
Posted on Jun 25, 2023
Recommend for a short trip to Suzhou. Good location but a little far from old town
Response from Property: Unfortunately, we did not receive your full score, but we will work hard
Peeenutz
Cozy Queen Room
Stayed in Feb 2023
Solo traveler
22 review
7.0/10
Posted on Mar 14, 2023
Great location for me 15- 20 mins from the railway station and close to the industrial area. Room are spacious , great shower, good breakfast . Staff super nice and helpful. Housekeeping is really busy guess a bit understaffed at the moment For amenities unfortunately gym was under renovation and I booked it for this .. was a little disappointed but would deffo stay here again . Hope it’s finished next time Can order outside food delivery for dinner or there’s a Starbucks and a noodle place around the back of the adjoining building to the hotel .
Response from Property: Dear, see your comments Huan small friends heart like heavy with lead.... ＞ o ＜.... I want to say something, but I don't know where to start. There is no denying that although most of our friends approve of us, we do have flaws in the hotel gym! Good place, we want to continue to maintain, in the face of pro-parents reflect the problem, we will not avoid! Just want to strive for perfection, as far as possible to come to Hilton Joy Friends everyone can feel like home. This time, on behalf of all the friends, Xiao Huan would like to apologize to you. Please believe that we will learn from the pain and strive for progress -- [Sincere Huan Xiao Friends \(~ ▽ ~)♂]