Chengyue Hotel

Chengyue Hotel Reviews

Chengyue Hotel

China/Jiangsu/Suzhou/Gusu District/No. 126, Nanhuan West Road, Gusu District, Suzhou, Jiangsu, ChinaSee Hotel Details
Chengyue Hotel
Chengyue HotelChengyue HotelChengyue Hotel
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1 night

Guest Reviews

9.1/10
Good
223 review
Verified reviews
Location8.9
Amenities8.8
Service9.5
Cleanliness9.2
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All reviews(223)
Positive reviews(220)
Reviews with photos/video(74)
Awesome amenities(48)
Friendly front desk staff(32)
Great value for money(30)
Easy to get around(27)
Many amenities(23)
Classy environment(17)
Close to metro(11)
Perfect for business trips(8)
Negative reviews(3)
Guest User
Queen Room
Stayed in Mar 2025
Solo traveler
23 review
9.0/10
Great
Posted on Apr 30, 2025
Great , I will stay here again
Response from Property: 尊敬的賓客,非常感謝您對我們酒店的評價,我們會再接再厲。改善,變得更好,期待您的再次光臨,祝您旅途愉快~
Ezgi0906
Deluxe Queen Room
Stayed in Jun 2025
Family
3 review
10/10
Outstanding
Posted on Jul 7, 2025
The front desk staff and the cleaning lady is quite friendly. They were attentive to our requests and asked if we needed anything else. It was a great stay since they provide not only washing machines in the room but also the free detergent. They basically thought about the convenience of their guests. The refrigerator in the room is also a plus since we had some drinks that needed to be refrigerated. The size of the room is big enough and the rooms are clean and bright. The closest subway station is 10-15 mins by walk. Some people in the review section complained about the voices coming from the highway; but for our experience, we did not hear any disturbing voice from outside. I think it was a quite area. Although the hotel location is not at the middle of the city center, it is still quite convenient to travel thanks to the close subway station and It is not really far from the city center. There are markets and restaurants nearby. If I visit Suzhou again, I will definitely prefer this hotel. It provided the best experience for us among the others we have stayed so far.
Response from Property: Thank you very much for taking the precious time out of your busy schedule to affirm our hotel service. I hope we can serve you again next time. I wish you health, peace and happiness.
Ghdhdehhd
Deluxe Queen Room
Stayed in Apr 2025
Solo traveler
13 review
7.0/10
Posted on May 16, 2025
Ok room for the price. No bad surprises. Two bad things: location is quite boring, the sound isolation is bad. The rooms are on the streets and the windows are using one layer so there are no difference By closing them or not. Earplugs are recommended.
Response from Property: 尊敬的顧客,感謝您的入住,我們一直關注客人在入住期間的感受,同時積極提高自身專業水平和服務標準,我們很抱歉,在某些方面做的仍然不完美,感謝您抽出您寶貴的時間告知我們不足之處,以便我們改進。我們願在您的關注中成長,期待您下次入住再次為您服務。
Achara
Queen Room
Stayed in Mar 2025
Solo traveler
6 review
10/10
Outstanding
Posted on Apr 16, 2025
Great location, the staff are helpful, and the room is clean. Highly recommended for staying here.
Response from Property: 被您的誇讚暖到啦!我們會繼續努力,讓每位客人都像您一樣滿意!
Guest User
Deluxe Queen Room
Stayed in Mar 2025
Couple
38 review
8.5/10
Very Good
Posted on Apr 6, 2025
We had a quick night in Suzhou as we had some business in the area of the Chengyue.  As we are on a lengthy trip in China and managing the budget, and were only in Suzhou for one night, we were seeking value for money and a good budget hotel.  The Chengyue fits the bill.  Not an area you would stay in a tourist, but if you have other business or a reason for being in this area, it is a just fine.  The young lady at the reception desk was very welcoming and helpful.  Our room was right near the reception, which was very easy.  There is a nice recreation area with a billiard table in the reception area.  They have attempted to create a fun, young vibe in the hotel.  In fact, I would definitely recommend the Chengyue for younger travelers.  The room is very basic and small, but clean and comfortable for short stays.  There are some great restaurants right next to the hotel.  Explore the area a bit and you will find everything that you need.  All in all, a nice stay, great budget hotel.
Response from Property: WO ,非常感謝親給予酒店肯定評價,看到您的認可能讓我們瞬間充滿活力,期盼下次再能為您提供温馨的服務哈
akmc
Queen Room
Stayed in Mar 2025
Couple
29 review
10/10
Outstanding
Posted on Apr 6, 2025
We were given a free room upgrade when we arrived. Big plus about this place, there was a washing machine in the room so it was very convenient to do our laundry. It was great as we needed to wash our clothes after many days of traveling. The hotel also provided the washing liquid. Bus stop was right in front of the hotel so it was easy to travel around.
Response from Property: Dear guests, thank you very much for your evaluation of our hotel. We will continue to provide good service and look forward to your visit again. I wish you a pleasant journey~
Xiaoshu(taixi)
Deluxe Queen Room
Stayed in May 2025
Other
10 review
10/10
Outstanding
Posted on Jun 12, 2025
The front desk staff and cleaning staff are very friendly and will take the initiative to ask if there are any missing items. There are washing machines and refrigerators, which are very convenient for tourists! It is only a few minutes away from the subway station. Great experience!
Original TextTranslated by Google
Response from Property: Thank you very much for taking the time out of your busy schedule to give us your affirmation of our hotel services. I hope we can serve you again next time. I wish you good health, peace and happiness!
Dadadameinv1
Queen Room
Stayed in Apr 2025
Business traveler
21 review
10/10
Outstanding
Posted on May 27, 2025
Very cost-effective, clean, warm and thoughtful front desk service, very convenient to go out. Monthly rent is also available, very favorable and cost-effective, lllllllllllllllllllllllll
Original TextTranslated by Google
Response from Property: Thank you very much for taking the time out of your busy schedule to give us your affirmation of our hotel services. I hope we can serve you again next time. I wish you good health, peace and happiness!
Guest User
Queen Room
Stayed in Apr 2025
Family
5 review
10/10
Outstanding
Posted on May 31, 2025
First of all, the most intuitive feeling is the cleanliness and warmth of the environment. The sanitation of the entire space is impeccable. Whether it is the public area or the interior of the guest room, it is spotlessly clean. The smooth floor and clean bathroom facilities make people feel at ease. A good sanitary environment is the most solid foundation for a comfortable experience. What is even more pleasing is the overall decoration style. The designer obviously spent a lot of time and effort, using soft tones, just the right lighting and carefully selected soft decorations to create an exceptionally warm and relaxing atmosphere, as if returning to a carefully decorated small home, and the fatigue of the journey dissipated most of the time when you step in. Secondly, the professionalism and enthusiasm of the front desk service deserve special praise. From the beginning of check-in, the staff showed a sincere smile and efficient service attitude. The communication is smooth, and all questions are answered, making people feel at home. It is particularly worth mentioning that when I leave the hotel, I need to issue an invoice. The front desk staff not only did not shirk their responsibilities, but also took the initiative to ask for the specific requirements of the invoice (such as the title, tax number, etc.), and helped me to handle it quickly and accurately. The whole process was very smooth and saved a lot of trouble. This kind of meticulous and thoughtful service effectively solved the actual needs of business travelers or people who claim reimbursement. In addition, the convenience brought by the geographical location is perfect. The advantages of the hotel being located in a transportation hub or a convenient living area are very obvious. It is extremely convenient to take a taxi when traveling. Whether it is through a mobile phone app or a roadside taxi, it can respond quickly, and there is no need to worry about traffic problems. What's more surprising is that the hotel downstairs and the surrounding area are simply a paradise for food lovers! A variety of restaurants are within reach, from steaming local specialty breakfast shops, to elegant formal restaurants, to barbecue snacks that comfort the soul late at night. The choices are rich and varied, and the taste is authentic, which completely solves the trouble of "what to eat" and greatly improves the convenience and sense of life of living. Overall, this accommodation experience is a perfect footnote to a pleasant journey. The high-quality sanitary environment laid the foundation for peace of mind, the warm decoration created a sense of home, the enthusiastic and professional service at the front desk (especially the efficient ticketing) solved the worries, and the convenient transportation and dining brought by the superior geographical location made the whole trip easy and comfortable, saving worry and effort. All details were taken care of, and it was indeed a worthwhile, satisfying and pleasant experience. It is highly recommended to travelers who pursue quality and convenience.
Original TextTranslated by Google
Response from Property: Simple words reveal true feelings and sincere blessings. Thank you for your choice~ Your comments are like the stars in the sky shining and warming our hearts! We will continue to work hard to make every guest as satisfied as you! Looking forward to your next stay~
Don Quixote 80
Queen Room
Stayed in Apr 2025
Solo traveler
2 review
4.5/10
Posted on May 18, 2025
The price was cheap and the staff was friendly, but there was only a little shampoo and no shower gel. The toilet was not washed, the shower room was uncomfortable because the water splashed directly into the toilet, and it was noisy because it was right next to the highway.
Original TextTranslated by Google
Response from Property: Dear guests, thank you very much for your evaluation of our hotel. We will continue to work hard. Improve and become better, looking forward to your visit again, wish you a pleasant journey~
Guest User
Queen Room
Stayed in Mar 2025
Solo traveler
3 review
10/10
Outstanding
Posted on May 4, 2025
The service is very good, and the front desk responds promptly! The room is also very large and has a washing machine for easy washing! The place is also easy to find, and you can buy food downstairs! Let's go! ! ! ! ! ! ! ! ! ! ! !
Original TextTranslated by Google
Response from Property: Wow~ Thank you for your kind comments. Seeing your recognition instantly makes us full of motivation! We look forward to serving you next time~
Anonymous User
Queen Room
Stayed in Mar 2025
Traveling with friends
1 review
10/10
Outstanding
Posted on May 4, 2025
The room is clean and comfortable, and you can see the river view from the floor-to-ceiling windows. The scenery outside the window is great. The location is super convenient, a 5-minute walk to the subway station and surrounding business districts, making travel very worry-free.
Original TextTranslated by Google
Response from Property: Every voice of affirmation warms our hearts. With your support and affirmation, I believe that the future of our store will be better. May you be happy every day. I look forward to our next gathering.
Guest User
Queen Room
Stayed in Mar 2025
Solo traveler
16 review
9.2/10
Great
Posted on Apr 20, 2025
The hotel I booked for the exam here: • The transportation is relatively convenient, but it takes 10-15 minutes to walk to the subway entrance. There are few shared bicycles around, but the bus station is very close and you can also take a taxi; • The window is close to the corridor or aisle. • Takeaway is very convenient and can be delivered to the door of the room. There is a convenience store nearby. There are Yakult smart purchase cabinets and bottled water purchase cabinets downstairs of the hotel; • The sound insulation is normal. The front desk helped to arrange a higher-rise and inner room. The air conditioning cooling sound is heavier, but it does not affect sleep at night. • This price is very suitable and recommended.
Original TextTranslated by Google
Response from Property: Dear guests, thank you very much for your evaluation of our hotel. We will continue to work hard. Improve and become better, looking forward to your visit again, wish you a pleasant journey~
Guest User
Queen Room
Stayed in Mar 2025
Traveling with friends
14 review
10/10
Outstanding
Posted on Apr 22, 2025
The environment is very good and the service is good! There are restaurants, supermarkets, and pharmacies nearby. The price is cheap and there is a kitchen. I like it very much. It's very good! Recommended! Recommended! Recommended!!!
Original TextTranslated by Google
Response from Property: Thank you very much for taking the time out of your busy schedule to give us your affirmation of our hotel services. I hope we can serve you again next time. I wish you good health, peace and happiness!
Guest User
Deluxe 2-bed Room
Stayed in Mar 2025
Traveling with friends
21 review
8.0/10
Very Good
Posted on Apr 19, 2025
The pictures on the Internet are not useful for reference. The room I stayed in was old and dark, and the shower water seemed to be from an electric water heater, which was uncomfortable. The hotel did not provide breakfast, and there was only one breakfast shop nearby. In particular, there was no socket between the two beds, so I could not charge my phone, and the lighting switch was on the side of one bed, which was very inconvenient.
Original TextTranslated by Google
Response from Property: Dear guests, thank you very much for your evaluation of our hotel. We will continue to work hard to improve and become better. We look forward to your visit again and wish you a pleasant journey~