Unlike basic averaging, our rating system applies weighted calculations. We value verified reviews and newer guest experiences more strongly—so every rating reflects real, up-to-date stays.
Verified reviews
Location9.8
Amenities9.8
Service9.9
Cleanliness9.8
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Positive reviews(591)
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Anonymous User
Zhuying River View Room (Latex Mattress + 100-inch Laser Member Projection + Anion Hair Dryer)
Stayed in Jun 2025
Couple
1 review
10/10
Outstanding
Posted on Jul 18, 2025
Great place to stay in Suzhou, perfect location and super friendly staff. The room is beautiful and has basic amenities. You can enjoy the terrace at night. Highly recommended!
Response from Property: Dear guest,We're truly honored by your kind words! It's wonderful to hear that you found our place in Suzhou a great one to stay at. The perfect location is indeed a highlight, allowing you to easily explore the city. Our staff is dedicated to making every guest feel welcome, and we're thrilled that their friendliness left a positive impression on you.We're glad you liked the beautiful room with its basic amenities, and that you got to enjoy the terrace at night. Your high recommendation means the world to us.We sincerely hope to have the pleasure of hosting you again in the future. Have a fantastic time in all your adventures!
Sulaf Ali
Featured Member Smart Room - River-Vi
Stayed in May 2025
Family
1 review
10/10
Outstanding
Posted on Jun 26, 2025
Had a wonderful stay at this hotel!
The staff was incredibly kind, extremely helpful and friendly throughout our stay. His warm attitude truly made a difference.
If I ever get the chance to visit again, I would definitely stay here without a second thought.
Highly recommended! 👌🏻👌🏻💯
Response from Property: 感謝您的好評(🙏ˊᗜˋ*)能得到您的認可是我們最大的收穫🌹我們將更加努力和真誠服務每一位客人,給您們帶來更好的江南水鄉體驗!期待您們下次光臨!祝您生活愉快工作順利身體健康萬事如意!
Marco
Featured Member Room - River-View
Stayed in May 2025
Couple
4 review
10/10
Outstanding
Posted on Jun 26, 2025
We had an amazing experience at the Wanhe River inn! The owner was incredibly kind and welcoming, making us feel right at home from the moment we arrived. The place was spotlessly clean and beautifully maintained, with charming details that made our stay even more special!
The staff gave us excellent tips and recommendations for exploring Suzhou, which really enriched our visit and helped us discover places we might have otherwise missed.
We truly appreciated everything and are already looking forward to coming back. Highly recommended to anyone visiting Suzhou!
Response from Property: Thank you so much for your heartfelt review! We're absolutely thrilled that you had an amazing stay at Wanhe River Inn. It's our greatest pleasure to hear that the owner's warmth made you feel at home, and that you loved the clean, charming details of our rooms—we put so much care into maintaining every corner!Our staff is delighted that their Suzhou tips helped you discover hidden gems—nothing makes us happier than seeing guests experience the city's true charm. We're already counting down the days to welcome you back! For travelers seeking an authentic Suzhou stay, we hope you'll choose us
LuckyLaowai
Featured Member Smart Room - River-Vie
Stayed in May 2025
Couple
10 review
10/10
Outstanding
Posted on Jun 18, 2025
Good location in the Old Town, lots of restaurants nearby (with some tasty street vendors around at nighttime). Girlfriend loved the room and the traditional Suzhou house feeling (a lot of photos were taken). The boss is also very hospitable, offered to lend and then give me an umbrella when it started raining outside and we had to leave. Recommend to those wanting a more boutique/unique hotel stay experience.
Response from Property: 感謝您的好評(🙏ˊᗜˋ*)能得到您的認可是我們最大的收穫🌹我們將更加努力和真誠服務每一位客人,給您們帶來更好的江南水鄉體驗!期待您們下次光臨!祝您生活愉快工作順利身體健康萬事如意!
sleck
Featured Member Room - River-View
Stayed in May 2025
Couple
3 review
10/10
Outstanding
Posted on Jun 13, 2025
Clean, beautiful and comfortable stay. Views of the canal is right outside the window and it is really idyllic on a rainy day. Receptionist and cleaner were kind and helpful. There is a beautiful outdoor lounge area as well. We enjoyed our stay thoroughly.
Response from Property: 感謝您的好評(🙏ˊᗜˋ*)能得到您的認可是我們最大的收穫🌹我們將更加努力和真誠服務每一位客人,給您們帶來更好的江南水鄉體驗!期待您們下次光臨!祝您生活愉快工作順利身體健康萬事如意!
The place is quite unique, esp with the tea area where u can rest and have some tea while chatting with ur fren or partner. It's very near to 山塘 area, one of the popular tourist area and a lot of restaurants as well as nice pub and cafe area within walking distance.
The staff there is very helpful. Bothered to contact me on the day itself to make sure I know my way there and even offered to fetch me at the street if I'm lost. Check out day, he even helped us carry our luggage to main street to wait for transport to train station.
Overall, very good experience at this place.
6/7
Response from Property: Dear guest, we are very happy and grateful to see your detailed and satisfactory evaluation! We are able to provide you with high-quality rooms at an affordable price, and we are also recognized by you, a guest with high requirements for hygiene. This is the greatest affirmation for us. The good location in the middle of the city, the beautiful and odorless decoration, and the easy-to-use projector are all carefully prepared by us. The housekeeper and I can patiently answer your questions for you who are traveling alone, giving you a sense of security, which also makes us particularly relieved. Thank you for your recommendation. I look forward to more sisters coming to experience this beauty, and I hope you will stay again. I wish you a happy life and everything goes well!
This hotel is so beautiful! It’s neat and clean, and the owner was very helpful. When we mentioned our concerns about using Didi and ordering from *******, he immediately offered help and connected us with his local contact. He also helped us collect our parcels. We received a fresh fruit platter daily, and the location is within walking distance to the tourist street. This stay is the main reason I’m willing to return to Suzhou. Thank you for hosting us!
Response from Property: 尊敬的客人,萬分感謝您對我們客棧不遺餘力的推薦呀!得知您對客棧設施十分滿意,我們深感欣慰。優越的地理位置一直是咱們的亮點,緊鄰山塘街,既能讓您品嚐到美味的大蝦生煎,又能欣賞到迷人夜景,還有樓上那能看到城牆的小觀景台,為您的旅途增添別樣景緻。您的肯定是我們前進的動力,我們滿心期待您再次光臨,繼續為您打造温馨舒適的住宿體驗。祝您生活如詩如畫,每天都充滿美好與歡樂!
Stella June
Featured Member Smart Room - River-Vi
Stayed in Mar 2025
Family
1 review
9.5/10
Amazing
Posted on May 30, 2025
The location is good, near七里山塘. The view is nice. The room is clean. Even though I saw a spider in the toilet, they will clean it after I told them. The boss is nice. They will supply fresh fruits every day.
Response from Property: 收到您的好評太開心啦!房間臨河的景色,就是想給大家帶來愜意的體驗~能得到您“特別滿意”的認可,再辛苦都值得!熱心服務是本分,細緻周到是追求,您住得舒心就是我們最大的動力!已經默默記下您的期待啦,下次來直接找我,一定給您留個觀景好房!也歡迎把這份美好分享給更多朋友,咱們下次見!
Erlin Lo
Featured Member Smart Room - River-Vi
Stayed in Mar 2025
Couple
4 review
10/10
Outstanding
Posted on Apr 28, 2025
The place is small but decorated nicely and comfortable. Free fruits daily. The location is in quiet alley but near to busy streets.
Anonymous User
Featured Member Smart Room - River-Vi
Stayed in Mar 2025
Couple
31 review
10/10
Outstanding
Posted on Apr 21, 2025
Very nice stay..clean and using all advance equipments. 5mins walk to shantang street. Bed and pillow very nice.
Response from Property: Dear guest,We're truly delighted to hear that you had a “very nice stay” with us! Thank you so much for your kind words.We take great pride in maintaining a clean environment and equipping our rooms with advanced facilities to ensure your comfort. The short 5 - minute walk to Shantang Street is indeed a highlight, allowing guests to easily immerse themselves in the local charm. And we're thrilled that you found our beds and pillows to your liking.We hope to have the pleasure of welcoming you back again soon. May your travels be filled with more wonderful experiences!
Guest User
Queen Room With Canal View
Stayed in Mar 2025
Traveling with friends
1 review
10/10
Outstanding
Posted on Jun 9, 2025
It’s a great place to stay. Since it is near the canal, it’s very relaxing to sit and view the water flow in the morning. They also provide free plates of fruits. Really friendly and helpful staff too. Place is clean. The toilet is trendy too, but have to take note that the toilet/shower area is half translucent. The location is good too. It is just walking distance to QiLi ShanTang. And there are some other famous eatery nearby.
amilia ng
Zhuying River View Room (Latex Mattress + 100-inch Laser Member Projection + Anion Hair Dryer)
Stayed in Mar 2025
Family
6 review
10/10
Outstanding
Posted on Apr 14, 2025
I had a wonderful stay at Wanhe River View Inn. The location was great, and the views from the hotel were beautiful. The owner was incredibly kind he reached out to us the day before we arrived in Suzhou to check on our arrival time and offered to help with our luggage, which was very thoughtful. I would absolutely recommend this place to my friends and family. Is quite close to market and the sightseeing place. 👍👍
6/7
Adele Brielle
Queen Room With Canal View
Stayed in Mar 2025
Traveling with friends
18 review
10/10
Outstanding
Posted on Apr 13, 2025
Absolutely amazing!! If you’re considering if you should book this room for your trip, let this be the sign that the answer is yes. It looks exactly like the photos shown. Super clean, huge and the balcony area is beautiful! Free fruits were provided as well as some tea and snacks! The staff Xiao Gu is also super friendly and helpful! Walking distance from ShanTang street. Highly recommended!
Zhe Yong
Featured Member Smart Room - River-Vi
Stayed in Mar 2025
Family
5 review
10/10
Outstanding
Posted on Apr 8, 2025
It is located on a side street with small river view and within walking distance of Shantang Street.
Guest User
Featured Member Room - River-View
Stayed in Feb 2025
Couple
2 review
9.5/10
Amazing
Posted on Apr 5, 2025
The location is amazing as it is located near the entrance to shantang road, only a 5min walk. The owner was super friendly and also very helpful in providing tips and travel recommendations around the area. The room oversees the river and has a tea seating area to enjoy the view. A fruits platter was provided which was a very nice touch. Highly recommend this place!