Wanhe River View Inn (Shilu Branch, Shantang Street)

Wanhe River View Inn (Shilu Branch, Shantang Street) Reviews

Wanhe River View Inn (Shilu Branch, Shantang Street)

Gusu District, Suzhou, Jiangsu, ChinaView Hotel Details
Wanhe River View Inn (Shilu Branch, Shantang Street)
Wanhe River View Inn (Shilu Branch, Shantang Street)Wanhe River View Inn (Shilu Branch, Shantang Street)Wanhe River View Inn (Shilu Branch, Shantang Street)
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Wanhe River View Inn (Shilu Branch, Shantang Street) Guest Reviews

4.9/5
Perfect
359 review
Verified reviews
Location4.9
Amenities4.8
Service4.9
Cleanliness4.9
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All reviews(359)
Positive reviews(359)
Reviews with photos/video(213)
Convenient location(73)
Awesome amenities(69)
Classy environment(59)
Loved the view(34)
Close to scenic area(22)
Well designed(19)
Well decorated(14)
Good audiovisual experience(12)
Nicole
Featured Member Smart Room - River-Vie
Stayed in Jan 2025
Travel with friends
1 review
5.0/5
Outstanding
Posted on Feb 17, 2025
This hotel is awesome and beautiful place, environment is clean and comfortable, specially all items are disposable 👍👍Their service is very good and friendly, they will provide carry luggage and fruit everyday, the boss will be hands-on everything and very polite too, It can be seen that they are operating with care🥰Will visit again and really enjoy it❤️recommended 🌟🌟🌟🌟🌟
Response from Property: Dear guest, thank you very much for your excellent evaluation! We are very happy to receive your recognition. From the clean and tidy environment to the meticulous service, every detail is full of our care, and your affirmation is the greatest compliment to us. In the new year, I wish you good luck in the Year of the Snake, happiness and well-being for your family, a thriving career, and a happy and worry-free life. We look forward to your stay again, and we will accompany you on more beautiful journeys with more considerate services!
Anonymous User
Featured Member Smart Room - River-Vi
Stayed in Nov 2024
Couples
3 review
5.0/5
Outstanding
Posted on Jan 2, 2025
good location, silent sleep even though its near shantang street but its a 5mins walk so its really silent. provide fresh fruits every morning they even help us carry our luggage. their recommended foods also very delicious. recommended.
6/9
Response from Property: thanks
Guest User
Featured Member Smart Room - River-Vie
Stayed in Nov 2024
Couples
1 review
4.2/5
Very Good
Posted on Dec 13, 2024
It’s a great experience staying here overall although we just stayed for a night. The staff here is so friendly and helpful, the cleanliness is excellent but the only thing is they provide only one disposable towel, would advise you to bring your own towel or get additional disposable towel for yourself. I would come back for second time.
Response from Property: Thank you for your review. There are three disposable bath towels and hand towels in our room. The towels and bath towels are thickened and enlarged. If they are not enough, you can ask us for them. They are completely enough for normal use. If you are not used to using disposable sanitary products, we also have normal ones. Regular bath towels that can be machine washed repeatedly. Thank you for your review. I wish you a happy life.
Guest User
Riverview Suite - Zhuying (100-inch Laser Projection+latex Mattress+smart Toilet+high-speed Anion Hair Dryer)
Stayed in Oct 2024
Travel with friends
3 review
5.0/5
Outstanding
Posted on Nov 25, 2024
We really enjoyed our stay at Wanhe River View Inn! Even before checking in, we received plenty of information via WeChat on how to get there and about places to see and where to eat nearby. Location is super convenient, only a five minute walk to Shantang Street and a 10 minute bike ride towards Humble Administrator’s Garden/ Pingjiang Road. The room was so beautiful and clean and we absolutely loved the sitting area at the window! We didn’t book the room for the TV experience but loved the feature so much after all! Special Thanks to the nice guy at the reception who was so helpful every time we encountered him! From the warm welcome to bringing our luggage to the car when we left, customer service was outstanding!
Response from Property: 感謝老闆您的好評!這一定是好評!雖然我看不懂!但是這一定是!期待您和家人下次光臨!祝您生活愉快工作順利身體健康萬事如意心想事成步步高昇!💪('ω'💪)
Anonymous User
Featured Member Smart Room - River-Vie
Stayed in Nov 2024
Travel with friends
8 review
5.0/5
Outstanding
Posted on Jan 29, 2025
Great location and beautiful hotel. very special hotel just next to river
Response from Property: 祝您和家人蛇年大吉,福星高照,事業順利,萬事如意!健康平安![合十][玫瑰][玫瑰][玫瑰][玫瑰]
Lisa N.
Riverview Twin Room - Yishui (100-inch Laser Projection+latex Mattress+smart Toilet+high-speed Anion Hair Dryer)
Stayed in Nov 2024
Family
8 review
5.0/5
Outstanding
Posted on Dec 20, 2024
The place is very nice and cozy
Response from Property: 感謝您的好評(🙏ˊᗜˋ*)能得到您的認可是我們最大的收穫🌹我們將更加努力和真誠服務每一位客人,給您們帶來更好的江南水鄉體驗!期待您們下次光臨!祝您生活愉快工作順利身體健康萬事如意!
Guest User
Riverview Suite - Zhuying (100-inch Laser Projection+latex Mattress+smart Toilet+high-speed Anion Hair Dryer)
Stayed in Nov 2024
Family
2 review
5.0/5
Outstanding
Posted on Dec 15, 2024
Very pleasant stay. Good ambiance and clean. Nice riverview from the window. The host is very welcoming.
Response from Property: Dear guest, we are truly delighted to receive your praise. Making our guests feel welcome and comfortable is always our top priority. Allowing an early check-in is just a small part of our efforts to ensure your stay is as pleasant as possible. We look forward to seeing you again in the future and continuing to provide you with excellent service.
Guest User
Riverview Twin Room - Yishui (100-inch Laser Projection+latex Mattress+smart Toilet+high-speed Anion Hair Dryer)
Stayed in Nov 2024
Family
1 review
5.0/5
Outstanding
Posted on Dec 14, 2024
The hotel is nice, the boss and the Aunty are very nice too. We arrived in the morning and the they let us check in earlier.
Response from Property: Dear guest, we are truly delighted to receive your praise. Making our guests feel welcome and comfortable is always our top priority. Allowing an early check-in is just a small part of our efforts to ensure your stay is as pleasant as possible. We look forward to seeing you again in the future and continuing to provide you with excellent service.
yang hoa gloria
Riverview Suite - Liuyun (latex Mattress+100-inch Laser Projection+smart Toilet+high-speed Anion Hair Dryer)
Stayed in Dec 2024
Couples
3 review
4.0/5
Very Good
Posted on Jan 4, 2025
Owner very nice and very clean place
Response from Property: 謝謝
Guest User
Riverview Suite - Liuyun (latex Mattress+100-inch Laser Projection+smart Toilet+high-speed Anion Hair Dryer)
Stayed in Nov 2024
Solo travelers
3 review
5.0/5
Outstanding
Posted on Dec 19, 2024
Great owner are extremely helpful
Response from Property: 感謝您的好評(🙏ˊᗜˋ*)能得到您的認可是我們最大的收穫🌹我們將更加努力和真誠服務每一位客人,給您們帶來更好的江南水鄉體驗!期待您們下次光臨!祝您生活愉快工作順利身體健康萬事如意!
Guest User
Riverview Twin Room - Yishui (100-inch Laser Projection+latex Mattress+smart Toilet+high-speed Anion Hair Dryer)
Stayed in Jan 2025
Family
22 review
5.0/5
Outstanding
Posted on Feb 2, 2025
Facilities: Although the room is not very large, the layout is very reasonable and the facilities are very good. The inn is located in a quiet alley 100 meters away from the bustling Changmen. It is located by the river and has a view at every step. It is small and exquisite. The bedding of the two large beds is very comfortable. The large bay window is opposite each other and you can have a cup of tea and you will have the taste of Jiangnan. Sanitation: It is clean and refreshing. There are enough disposable bath towels and towels in the bathroom. The whole room is good. Environment: At the beginning, we saw its riverside characteristics and it did not disappoint us. The surrounding facilities are extremely convenient. It takes only three minutes to get to Shantang from the city gate. You can eat and buy things in one step. It is also very close to Liuyuan and Yipu. It is very convenient. Service: This is the most praiseworthy. The boss contacted WeChat before checking in and informed us of a series of situations such as the location, transportation and surrounding conditions. We came from the high-speed rail station by boat and got to the pier. The boss quickly rode an electric bike to help us take our luggage to the inn. There are rich fruit plates and bottled water. If you have any questions, the boss will reply immediately and answer them personally. On the day of departure, I arrived at the new place and found that the baby's toys may have been forgotten in the room. I contacted the boss and asked the cleaning lady immediately. She found it and sent it to me immediately. I am so grateful and sorry for the trouble. I will choose this place again next time.
Original TextTranslated by Google
6/12
Response from Property: Dear guest, thank you very much for writing such a detailed and praiseful review! Every word of praise you give for the room facilities, hygiene, environment and service is like the warm sunshine in winter, which makes us feel warm and encouraged. Regarding the room facilities, we are very happy to receive your approval of the reasonable layout and comfortable bedding. Although the room is not very large, we have been committed to making the most of every inch of space through careful design to create a comfortable and cozy living atmosphere for you. Speaking of hygiene, I am very happy to hear you praise the cleanliness of the room and the sufficient disposable bath towels and towels in the bathroom. This is a great affirmation of our cleaning work and we will continue to maintain this high standard. As for the environment, it’s great that it can meet your expectations for riverside features! The convenience of surrounding supporting facilities can bring convenience to your travel and life, which is what we expect. What makes us most proud is that our services have received such high praise from you. From the detailed communication before your stay, to helping you with your luggage when you arrive at the pier, to providing you with rich fruit plates and plenty of bottled water during your stay, and to answering and solving any of your questions in person as soon as possible, including helping you find your baby's toys and delivering them in a timely manner, this is what we should do. Our service purpose is to make you feel the meticulous care. We eagerly look forward to seeing you again, and believe that next time we meet, we will bring you a more perfect and unforgettable experience! Thank you again for your support and trust. I wish you and your family good health and happiness, and everything goes well!
Guest User
Riverview Suite - Zhuying (100-inch Laser Projection+latex Mattress+smart Toilet+high-speed Anion Hair Dryer)
Stayed in Jan 2025
Family
4 review
5.0/5
Outstanding
Posted on Feb 18, 2025
The room is clean and tidy, disposable bath towels and toilet covers are very convenient, the hair dryer is also very powerful, the location is very good, it takes only three or four minutes to walk to Shantang Street, it is convenient to go anywhere, there is a residential area outside, and it is also convenient to have breakfast. The boss is very enthusiastic and helps with luggage. The service is super considerate. I recommend everyone to come!!!
Original TextTranslated by Google
Response from Property: 尊貴的客人,由衷感激您給出的高度評價!您的認可對我們而言無比珍貴,是激勵我們持續奮進的強大動力。從房間的精心佈置、設施的細緻調試,到服務的點滴關懷,每一個環節我們都全力以赴,衹為給您帶來優質的體驗。得知您在此度過了一段愉快的時光,我們深感榮幸。值此蛇年新春之際,願您的生活滿是蓬勃朝氣,事業一路繁花相送,闔家共享團圓之樂,萬事皆能順遂如意!期待您再次光臨,我們定會以更專業、更熱情的服務,讓您擁有難忘的下榻體驗 。
Guest User
Featured Member Smart Room - River-Vie
Stayed in Jan 2025
Solo travelers
1 review
5.0/5
Outstanding
Posted on Feb 20, 2025
Recommended by a friend, it's really good. We arrived at around 8pm. The guy picked us up at the intersection. He was very considerate and responsible. The location is very good. The room is very clean and tidy, very Jiangnan water village style. They sent a plate of fruit that I couldn't finish [tears burst into laughter]. The bedding is very good, the bed is very comfortable, the projector is great [strong] The public area is very nice and you can see the city gate tower. The location is excellent. There is a commercial street outside, and it is 100 or 200 meters to Shantang Street. It is convenient to eat, drink and play, and it is convenient to take a taxi. The river view room at this price and such a good location is really cost-effective. I recommend everyone to stay!
Original TextTranslated by Google
6/9
Response from Property: 尊貴的客人,由衷感激您給出的高度評價!您的認可對我們而言無比珍貴,是激勵我們持續奮進的強大動力。從房間的精心佈置、設施的細緻調試,到服務的點滴關懷,每一個環節我們都全力以赴,衹為給您帶來優質的體驗。得知您在此度過了一段愉快的時光,我們深感榮幸。值此蛇年新春之際,願您的生活滿是蓬勃朝氣,事業一路繁花相送,闔家共享團圓之樂,萬事皆能順遂如意!期待您再次光臨,我們定會以更專業、更熱情的服務,讓您擁有難忘的下榻體驗 。
Guest User
Featured Member Smart Room - River-Vi
Stayed in Jan 2025
Family
7 review
5.0/5
Outstanding
Posted on Feb 8, 2025
The boss is very considerate, the fruits and snacks at the door are very rich and fresh, the interior decoration is elegant, and drinking tea on the bay window is no worse than the teahouse outside. Love it. If a friend comes to Suzhou, I must recommend this cost-effective homestay! By the way, there are also disposable towels and bath towels, which is really thoughtful😊
Original TextTranslated by Google
Response from Property: 親愛的客人,看到您的好評,我們心裏滿是歡喜與感動,千言萬語都匯聚成了深深的感謝!沒能讓您成功續住,實在抱歉,不過也給下次相聚留了個念想。下次您來之前,提前跟我們説一聲,一定為您安排得妥妥當當!我們一直努力把客棧打造成讓大家安心、舒心的小窩,您和家人滿意,就是對我們最大的肯定。給小朋友準備洗漱用品,幫您提行李,這些都是我們應該做的。客棧位置好,屋內設施也不錯,能得到您的認可,我們特別欣慰。新的一年,願您和家人闔家歡樂,萬事順遂。事業上一路繁花相送,孩子茁壯成長,學業進步。期待您和家人再次光臨,我們一定準備好最誠摯的熱情,迎接你們回家!
Guest User
Featured Member Smart Room - River-Vie
Stayed in Dec 2024
Family
3 review
4.8/5
Amazing
Posted on Jan 31, 2025
The room is very clean, the transportation is very convenient, and it is a quiet homestay in a busy city. The housekeeper Xiao Gu is very considerate. There are welcome fruits when you check in, and the items you need will be delivered in time. Next time I go to Suzhou, I will choose Wanhe again.
Original TextTranslated by Google
Response from Property: Thank you for staying with us! I wish you and your family good luck in the Year of the Snake, good fortune, success in your career, and everything goes well! Health and safety! [Here you go][Rose][Rose][Rose][Rose] I look forward to seeing you and your family at Wanhe Inn again!