Xingle Hotel (Suzhou Guanqian Street Pingjiang Road)

Xingle Hotel (Suzhou Guanqian Street Pingjiang Road) Reviews

Xingle Hotel (Suzhou Guanqian Street Pingjiang Road)

318 Phoenix Street, Gusu District, Suzhou, Jiangsu, ChinaSee Hotel Details
Xingle Hotel (Suzhou Guanqian Street Pingjiang Road)
Xingle Hotel (Suzhou Guanqian Street Pingjiang Road)Xingle Hotel (Suzhou Guanqian Street Pingjiang Road)Xingle Hotel (Suzhou Guanqian Street Pingjiang Road)
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1 night

Guest Reviews

9.4/10
Outstanding
2616 review
Verified reviews
Location9.5
Amenities9.3
Service9.5
Cleanliness9.5
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All reviews(2616)
Positive reviews(2582)
Reviews with photos/video(1622)
Convenient location(749)
Easy to get around(547)
Close to metro(381)
Friendly front desk staff(235)
Well designed(129)
Tasty food(124)
Tasty coffee(66)
Good audiovisual experience(44)
Negative reviews(34)
Y
Special Single Room
Stayed in Jun 2025
Solo traveler
50 review
9.5/10
Amazing
Posted on Jul 14, 2025
This hotel is clean, spacious and comfortable. The bed is also comfortable. The location is not bad too. The staff is friendly and polite. When I checked in, they gave me some snacks and some bread. I think this is very welcoming. And the reception also gave me an upgrade as the original room I booked was smaller, which, of course, I was aware of that prior to booking it. I really enjoyed my stay here.
6/9
Response from Property: 尊敬的賓客,非常感謝您對酒店的認可!您的好評是我們前行的動力,全體員工倍感榮幸。我們始終致力於為賓客打造舒適温馨的環境與貼心服務,期待您的再次光臨,願您生活愉快,萬事順遂!
Guest User
Sunset Double Bed Room With Tub (DeRUCCI Mattress + HD Projection + Mobile Screen Casting + 4K Content Membership)
Stayed in May 2025
Solo traveler
1 review
9.5/10
Amazing
Posted on Jun 30, 2025
It feels safe for a female solo travellers. I really like the design of the room and it’s really spacious! Overall it’s really amazing but I guess it’s time for a little upgrade some parts seems pretty used. Also a personal opinion is the shower curtain does not feel as clean probably because it’s old but it didn’t cause any problem to my stay.
Response from Property: 親愛的客人,感謝您選擇我們酒店並留下好評!您的滿意是我們最大的追求。我們會持續優化服務,從客房的每一處細節到前台的熱忱接待,都力求做到更好,盼望着下次能給您帶來更完美的體驗,祝您一切安好!
Guest User
Two 1.2 meter beds
Stayed in May 2025
Traveling with friends
4 review
10/10
Outstanding
Posted on Jun 27, 2025
The hotel is easy to get around with metro nearby. The staffs are friendly and helpful. The price is super affordable for such nice stay.
Response from Property: 親愛的客人,感謝您選擇我們酒店並留下好評!您的滿意是我們最大的追求。我們會持續優化服務,從客房的每一處細節到前台的熱忱接待,都力求做到更好,盼望着下次能給您帶來更完美的體驗,祝您一切安好!
Anonymous User
Sunrise East Tatami Superior Double Bed Room (Derucci Mattress + Mobile Screen Casting + View Of The Ancient City)
Stayed in May 2025
Couple
1 review
10/10
Outstanding
Posted on Jun 25, 2025
The bedroom was very clean. The receptionist was friendly also. I love their taro gui hwa milk as well.
Response from Property: 親愛的客人,感謝您選擇我們酒店並留下好評!您的滿意是我們最大的追求。我們會持續優化服務,從客房的每一處細節到前台的熱忱接待,都力求做到更好,盼望着下次能給您帶來更完美的體驗,祝您一切安好!
Guest User
Luo Ri Superior Sunset Double Bed Room (DeRUCCI Mattress + HD Projection + Mobile Screen Casting + 4K Content Membership)
Stayed in May 2025
Family
3 review
10/10
Outstanding
Posted on Jun 29, 2025
Had a great stay! Very clean and comfortable, location was great too - less than 3min walk away from metro. The room is not too sound proof, nevertheless it does not bother my sleep.
Response from Property: 尊敬的賓客,非常感謝您對我們酒店的好評,我們會再接再厲不辜負您的好評。再次感謝您對酒店的肯定,期待再次光臨,祝旅途愉快!
Guest User
1.5 meters east bed
Stayed in May 2025
Couple
5 review
7.5/10
Posted on Jul 5, 2025
They provide free gifts for each room, which are breads made on their own. The room is equipped with a projector, but downside is that they require you to have membership to enjoy the full movie or songs
Guest User
Wabisabi1.8m Bed
Stayed in May 2025
Solo traveler
4 review
10/10
Outstanding
Posted on Jun 10, 2025
Great location near the subway station and some tourist spots. The staff are helpful, which makes the experience even better.🍓🇨🇳 There is also a coffee shop at the lobby of hotel for those who love coffee like me ☕️
Response from Property: 謝謝您的認可,我們酒店距離觀前街和平江路等景點都非常近的,地鐵一號線臨頓路就在我們酒店旁邊;我們是餐飲住宿一體化的,一樓有麪包甜點咖啡都是有的,美食遊玩都很方便滴。很期待您的下次光臨,祝您生活愉快
Anonymous User
Special Single Room
Stayed in May 2025
Solo traveler
2 review
8.5/10
Very Good
Posted on Jun 9, 2025
The staff is friendly and helpful. This room is spacious and i would definitely visit again. I’m so lucky that they free upgrade the room type for me
Response from Property: 您的好評是對我們最大的肯定,衹希望您往後都如今日般開心。祝您生活愉快,歡迎再次入住我們行樂酒店~~~
Bibijas
1.5 meters east bed
Stayed in May 2025
Couple
1 review
10/10
Outstanding
Posted on Jun 17, 2025
A very pleasant stay at SuZhou. Received small bread as welcome gift. Walking distance to food street.
Response from Property: 尊敬的賓客,非常感謝您對我們酒店的好評,我們會再接再厲不辜負您的好評。再次感謝您對酒店的肯定,期待再次光臨,祝旅途愉快!
Chan GM
Sunset Twin Room 2 Beds(Derucci Mattress + Mobile Screen Casting)
Stayed in May 2025
Family
5 review
9.0/10
Great
Posted on Jun 14, 2025
Room is comfortable and big. Location also quite strategic, walking distance to metro station and night shopping area. However, for those want to wash clothes, not really convinient they only have one washing and one dryer machine. The dryer machine by default use is 3 hrs per time. I don't even have a chance to use it due to long queue.
Response from Property: Dear customer, thank you for choosing to stay in our hotel and pointing out the problems you experienced in your evaluation. In response to your feedback, we will strengthen the inspection and maintenance of the room to ensure a comfortable accommodation experience. Welcome to stay with us next time.
Pei Yi
Two 1.2 meter beds
Stayed in May 2025
Traveling with friends
2 review
7.5/10
Posted on Jun 26, 2025
Conveniently located near the subway station, close to tourist attractions. Welcome gift upon check in and there is a bakery at counter to purchase snacks and drinks.
Response from Property: 您的好評是對我們最大的肯定,衹希望您往後都如今日般開心。祝您生活愉快,歡迎再次入住我們行樂酒店~~~
Ainara Sola Jimenez
1.5 meters east bed
Stayed in Apr 2025
Traveling with friends
2 review
10/10
Outstanding
Posted on Jun 2, 2025
Our stay at Xingle Hotel was a remarkable experience. We could not have asked for a better first experience in China. The rooms are spacious, clean and super cozy, we felt right at home. The staff are attentive and helpful and you can communicate with them in English. The Hotel has its own bakery that has amazing goods they bake every day as well as coffee. The hotel offered a guided tour through the ancient city of Suzhou, which allowed us to know about the history of this beautiful city, we loved it. The location is magnificent, close to Pingjiang Road, and easily accessible by metro (5 min to the closest station). We are super pleased to have chosen Xingle Hotel as our accommodation in Suzhou, do not hesitate to book your stay at this hotel!
Response from Property: 尊敬的賓客,非常感謝您對酒店的認可!您的好評是我們前行的動力,全體員工倍感榮幸。我們始終致力於為賓客打造舒適温馨的環境與貼心服務,期待您的再次光臨,願您生活愉快,萬事順遂!
SARA
Special Single Room
Stayed in Apr 2025
Solo traveler
6 review
10/10
Outstanding
Posted on May 30, 2025
I really enjoyed my stay. The room was clean and I slept very well. The location is near the metro so it is very convenient. I am truly satisfied, would definitely come again!
Response from Property: 親愛的客人,感謝您選擇我們酒店並留下好評!您的滿意是我們最大的追求。我們會持續優化服務,從客房的每一處細節到前台的熱忱接待,都力求做到更好,盼望着下次能給您帶來更完美的體驗,祝您一切安好!
Colabottle
Sunset Twin Room 2 Beds(Derucci Mattress + Mobile Screen Casting)
Stayed in Apr 2025
Family
5 review
10/10
Outstanding
Posted on May 29, 2025
Very clean hotel, located strategically near to many attractions, walking distance to Pingjiang road and line 1 metro is just few minutes away. Small boutique hotel but excellent services provided. They helped us with our laundry when we were stuck at the ancient streets. Comfortable bed.
Response from Property: 尊敬的賓客,非常感謝您對酒店的認可!您的好評是我們前行的動力,全體員工倍感榮幸。我們始終致力於為賓客打造舒適温馨的環境與貼心服務,期待您的再次光臨,願您生活愉快,萬事順遂!
Jia Yin
Two 1.2 meter beds
Stayed in Apr 2025
Traveling with friends
1 review
10/10
Outstanding
Posted on May 25, 2025
Room is clean, location is good too! It is also a mini bakery and the pastries were good! Recommended to stay here when you visit Suzhou!
Response from Property: 尊敬的賓客,非常感謝您對酒店的認可!您的好評是我們前行的動力,全體員工倍感榮幸。我們始終致力於為賓客打造舒適温馨的環境與貼心服務,期待您的再次光臨,願您生活愉快,萬事順遂!