M Social Hotel Suzhou

M Social Hotel Suzhou Reviews

M Social Hotel Suzhou

HLCC, Tower 4, No.788 Zhongyuan Road, Suzhou Industrial Park, Jiangsu, China, Suzhou Industrial Park, Suzhou, Jiangsu, ChinaView Hotel Details
M Social Hotel Suzhou
M Social Hotel SuzhouM Social Hotel SuzhouM Social Hotel Suzhou
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M Social Hotel Suzhou Guest Reviews

4.7/5
Outstanding
2128 review
Verified reviews
Location4.7
Amenities4.7
Service4.6
Cleanliness4.7
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All reviews(2128)
Positive reviews(2071)
Reviews with photos/video(804)
Delicious breakfast(203)
Well designed(113)
Secluded lake view(106)
Friendly front desk staff(97)
Well decorated(91)
Near shopping area(79)
Great swimming pool(71)
Negative reviews(57)
Guest User
Social King Room
Stayed in Oct 2024
Business travelers
3 review
5.0/5
Outstanding
Posted on Nov 18, 2024
Just opened new hotel, 5 stars excellent service and facility, great location and view - both city and lake view
Response from Property: Thank you very much for choosing M Social Hotel Suzhou to experience the fashionable lifestyle and share your stay experience. Your comments will help us make progress! We look forward to continuing serve you next time, to discover classical, play cool urban beat with us. Let’s Socialize !Hotel Management
Guest User
Social King Room
Stayed in Sep 2024
Family
6 review
5.0/5
Outstanding
Posted on Oct 24, 2024
I think the place is quiet, suitable for family trips, new and clean, suitable for relaxation, the staff takes good care of us. If I have a chance, I will come again and stay in a room with a lake view.
Response from Property: Dear Valued Guest,Thank you very much for choosing M Social Hotel Suzhou to experience the fashionable lifestyle and share your stay experience. Your comments will help us make progress! We look forward to continuing serve you next time, to discover classical, play cool urban beat with us. Let’s Socialize !Hotel Management
Manuelvv
Social Lake Twin Room
Stayed in Jul 2024
Family
14 review
5.0/5
Outstanding
Posted on Aug 16, 2024
The hotel is in a great location overlooking one of the two big lakes and within a kilometer of a subway station. The lobby is on the 25th floor. The rooms are big and ours was overlooking the lake. The breakfast is amazing and you can use the gym, pool and sauna. When coming to Suzhou, be sure to check this place!
Response from Property: Thank you very much for choosing M Social Hotel Suzhou to experience the fashionable lifestyle and share your stay experience. Your comments will help us make progress! We look forward to continuing serve you next time, to discover classical, play cool urban beat with us. Let’s Socialize !Hotel Management
Jamila Hasanova
Social King Room
Stayed in Apr 2024
Couples
4 review
5.0/5
Outstanding
Posted on Aug 2, 2024
Great location, clean and well designed room with a lovely lake view. Hotel staff was very friendly and helpful.
Response from Property: Thank you very much for choosing M Social Hotel Suzhou to experience the fashionable lifestyle and share your stay experience. Your comments will help us make progress! We look forward to continuing serve you next time, to discover classical, play cool urban beat with us. Let’s Socialize !Hotel Management
Guest User
Social King Room
Stayed in Oct 2024
Travel with friends
7 review
5.0/5
Outstanding
Posted on Dec 1, 2024
Great stay! Had an issue with the booking, but the front office staff did super well with handling the situation. Breakfast was really good, very diverse and good quality. Only coffee tasted a bit off. The hotel has a great view over the city and the extra facilities are top notch. Would highly recommend the hotel.
Response from Property: Dear Valued Guest,Thank you very much for choosing M Social Hotel Suzhou to experience the fashionable lifestyle and share your stay experience. Your comments will help us make progress! We look forward to continuing serve you next time, to discover classical, play cool urban beat with us. Let’s Socialize !Hotel Management
Ronan A.
Social King Room
Stayed in Mar 2024
Business travelers
74 review
5.0/5
Outstanding
Posted on Apr 22, 2024
Very efficient staff, friendly and service oriented, room and bed was very comfortable, convenient location, breakfast buffet was great
Response from Property: Dear Valued Guest,Thank you very much for choosing M Social Hotel Suzhou to experience the fashionable lifestyle and share your stay experience. Your comments will help us make progress! We look forward to continuing serve you next time, to discover classical, play cool urban beat with us. Let’s Socialize !Hotel Management
Bock
Social King Room
Stayed in Feb 2024
Couples
6 review
5.0/5
Outstanding
Posted on Mar 26, 2024
Great location, great hotel, amazing value for money. Anytime again.
Response from Property: Dear Valued Guest,Thank you very much for choosing M Social Hotel Suzhou to experience the fashionable lifestyle and share your stay experience. Your comments will help us make progress! We look forward to continuing serve you next time, to discover classical, play cool urban beat with us. Let’s Socialize !Johnny QIN | Director of M Experience
Guest User
Social King Room
Stayed in Nov 2023
Business travelers
9 review
4.0/5
Very Good
Posted on Dec 15, 2023
The hotel has a loft-style design with many eclectic screens that can be seen everywhere. However, it did not meet my expectations for this brand - M Social. I did not feel any social connection. Although I received a call from the Guest Experience Manager before my arrival and provided an arrival time, there was no welcome upon check-in. The check-in process was easy, but the room was very simple with no outstanding features that I can share with you on Ctrip. The key issues are that the air conditioning did not warm the room, the combination of the bathtub and shower was not very convenient, and the bed mattress was too firm. The lobby was also too small. The restaurant did not have too many choices, but it was okay for me, if they could add more gym food and fresh juice with less sugar that would be better.. For M Social no feel the social
Response from Property: Dear Valued Guest,thank you very much for choosing M Social Hotel Suzhou to experience the fashionable lifestyle and share your stay experience. Your comments will help us make progress! We will give the feedback to the relevant departments and continue to improve the quality of our service to provide the best experience for our guests.We look forward to continuing serve you next time, to discover classical, play cool urban beat with us. Let’s Socialize ! Johnny QIN | Director of M Experience
Lui
Social King Room
Stayed in Mar 2024
Business travelers
1 review
5.0/5
Outstanding
Posted on May 20, 2024
Modern hotel with a great view. The room is clean and quiet. Breakfast is top
Response from Property: Dear Valued Guest,Thank you very much for choosing M Social Hotel Suzhou to experience the fashionable lifestyle and share your stay experience. Your comments will help us make progress! We look forward to continuing serve you next time, to discover classical, play cool urban beat with us. Let’s Socialize !Hotel Management
Reuben Kotiah
Magnificent Suite
Stayed in Jan 2024
Couples
12 review
4.7/5
Amazing
Posted on Feb 15, 2024
Overall experience at this hotel was excellent. Management and staff are committed to delivering world class hospitality. Will definitely use this hotel group again for my travels to Singapore.
Response from Property: Thank you very much for choosing M Social Hotel Suzhou to experience the fashionable lifestyle and share your stay experience. Your comments will help us make progress! We look forward to continuing serve you next time, to discover classical, play cool urban beat with us. Let’s Socialize !Johnny QIN | Director of M Experience
McArthur
Social Lake King Room
Stayed in Nov 2023
Couples
13 review
4.7/5
Amazing
Posted on Jan 1, 2024
Had a great stay here. Beautiful modern room with great view. Staff were all very helpful with good level of English. Variety at breakfast was good but quality a little less than I’d expect at this price. Would definitely go back for a nice weekend away in Suzhou
Response from Property: Dear Guest,Thank you very much for choosing M Social Hotel Suzhou to experience the fashionable lifestyle and share your stay experience. Your comments will help us make progress! We look forward to continuing serve you next time, to discover classical, play cool urban beat with us. Let’s Socialize !Johnny QIN | Director of M Experience
Guest User
Social King Room
Stayed in May 2023
Solo travelers
4 review
5.0/5
Outstanding
Posted on Jul 9, 2023
Loved the small treats....candies. Super comfortable bed. Location was perfect for me -Industrial zone. Modern hotel!
Response from Property: Dear TSUS6718rjc****Thank you very much for choosing M Social Hotel Suzhou to experience the fashionable lifestyle and share your stay experience. Your comments will help us make progress! We look forward to continuing serve you next time, to discover classical, play cool urban beat with us. Let’s Socialize !Patrick Chmielewski | General Manager
Daniel Hg
Social King Room
Stayed in Nov 2023
Couples
3 review
5.0/5
Outstanding
Posted on Feb 15, 2024
I stayed at many 5 star hotels and this Gym is the best and is the reason why I will come back. The room offers a unique experience. It feels very homie and very meticulously designed for the guests to feel like we’re maximizing value for money. Also, breakfast pastries were above my expectations, finally could match what I would call a breakfast buffet! Highly recommend this hotel!
Response from Property: Thank you very much for choosing M Social Hotel Suzhou to experience the fashionable lifestyle and share your stay experience. Your comments will help us make progress! We look forward to continuing serve you next time, to discover classical, play cool urban beat with us. Let’s Socialize !Johnny QIN | Director of M Experience
Guest User
Social King Room
Stayed in Jan 2024
Family
2 review
5.0/5
Outstanding
Posted on Feb 2, 2024
William good service skill
Response from Property: Dear Valued Guest,Thank you very much for choosing M Social Hotel Suzhou to experience the fashionable lifestyle and share your stay experience. Your comments about William is highly appreciated and we are glad our staff could made your stay ! We look forward to continuing serve you next time, to discover classical, play cool urban beat with us. Let’s Socialize !Johnny QIN | Director of M Experience
Guest User
Social King Room
Stayed in Jul 2024
Couples
9 review
5.0/5
Outstanding
Posted on Sep 1, 2024
Good service
Response from Property: Thank you very much for choosing M Social Hotel Suzhou to experience the fashionable lifestyle and share your stay experience. Your comments will help us make progress! We look forward to continuing serve you next time, to discover classical, play cool urban beat with us. Let’s Socialize !Hotel Management