Hilton Hotels in Suzhou

Overall, I was very satisfied. Before checking in, I called to let them know that there would be many guests during the May Day holiday, so I suggested checking in in the afternoon. I was also asked about my room preference. I drove from Wuxi on 5/3 and arrived at the hotel at around 12 noon. I didn't encounter the situation that check-in was slow due to the large number of people as mentioned online. I checked in quickly and the room had been cleaned. I was a little surprised. Ms. Carrie Lu, who helped us, was warm and polite. She also agreed to my request for a free children's breakfast. Good review~ Because I am sensitive to the smell of formaldehyde, I specially booked a balcony lake view twin room. The facilities are very new, the room is cleaned very cleanly, the balcony view is great, facing Qin Lake, I feel comfortable, and I can also see the music water curtain light show on the bridge at night. Objectively speaking, the smell of formaldehyde in the corridor is still a bit heavy, but the room is okay. Friends who are sensitive to smells are advised to ask the hotel for an air purifier when checking in. We wanted it at night but it was out of stock. If possible, I still recommend booking a balcony room, at least it can be ventilated. The second floor of the hotel leads directly to the shopping mall in Qinhu Creek, which is very convenient. After breakfast on the second day, we walked around Qinhu Lake, which took about an hour. You can go boating and running in Qinhu Park. I envy the residents around. Imagine taking a walk in the summer evening breeze. It feels very comfortable. The hotel swimming pool is great. There is a hollow transparent glass that can see the first floor. It is very unique. The locker room is also very clean. I saw the aunt was always cleaning. Breakfast was arranged in the banquet hall on the first floor because there were more than one person on May 5. There were not many things, but everything was there. The taste was good and quite exquisite. Overall, the location is excellent, the hardware has advantages, and the service meets expectations. It is worth a second visit and will recommend to friends~

Hotel is new and conveniently located near to mrt, only thing is that amenities wise, the room we were given had a leaking pipe and we had to change the room. Appreciate the service team who gave us a free upgrade! Room was also really cold during winter as the aircon can’t be adjusted to be warmer. Overall, good hotel in a decent location, but room amenities not the best.

The concierge staff kindly upgraded our room during check in. The room was very spacious and comfortable. Staff were friendly and helpful throughout. There were a variety of items for breakfast and we especially loved the local food options. There are multiple food options in the mall that’s within 5 min walking distance from the hotel (尹山湖歌林公园）. We had enjoyed our stay here.

Staff were really nice and helpful, location was beautiful and the breakfast was great. We booked to spend time in the hot springs, they weren't great. The outdoor hot springs were nice but the indoor ones were quite dated and not necessarily relaxing. I do think it's a little silly that you can't go in the hot springs in the morning also, we wanted to spend a few hours there before we left.