Hampton by Hilton Hotels in Suzhou

We had a pleasant stay in this hotel from the time we check in until we check out. Liu Baiyi provided excellent service throughout our stay. She took good care of us. She also helped us to find good restaurant, massage etc. She also provided free upgrade to us. Location was a bit far from city centre and main attractions. However, there is shopping mall next to it which is a plus point. Breakfast was good as well. However, please take note they start clearing on the dot when it is 10’o clock. So better to go earlier for breakfast.

Hampton by Hilton Suzhou Shihu - comfortable experience, worth recommending! This time I stayed at Hampton by Hilton Suzhou Shihu, and the overall experience was great! The hotel environment is clean and tidy, the decoration style is modern and simple, and the lobby is bright and spacious, which makes people feel happy as soon as they enter the door. Room facilities: We stayed in a deluxe twin room, which is spacious, comfortable bedding, and slept very well. The bathroom is separated into dry and wet areas, and toiletries are complete. It is also equipped with branded shower gel and shampoo, and the details are in place. Service attitude: Xiaoqi, the front desk staff, is enthusiastic and professional, and the check-in is efficient. He also introduced the surrounding food and attractions. Breakfast experience: The breakfast is rich in variety, combining Chinese and Western styles, with freshly ground coffee and authentic Suzhou-style snacks, which taste great! The restaurant environment is quiet and the service staff is polite and thoughtful. Geographical location: Although it is not in the city center, it is very convenient to drive or take a taxi. There is a Shihu scenic area around it, which is suitable for walking and relaxing. Next to the hotel is Yuxingji, a time-honored brand in Suzhou. You can walk one kilometer to the food city, so you don’t have to worry about eating and drinking. In general, this stay experience exceeded expectations. It is very suitable for both business trips and family trips. I will choose this place next time I come to Suzhou! Highly recommended! 🌟

We had a great experience with the Hampton hotel back in the States a while ago. This one didn’t disappoint us at all. After check in, we were welcomed by a robot, which carried a plate of fresh fruits to our room. We basically just followed it for the direction. Yes, the robot can take the elevator by itself. The room we stayed was spacious and clean. The water pressure was as good as the U.S. counterparts. The breakfast was surprisingly tasty with the combination of East and West foods. After returning from the breakfast, we were surprised that the housekeeper had done her job even though we didn’t turn on the request light.

The room is clean and bright. I took advantage of the weekend to visit Suzhou. The hotel I booked for the first night was not good, so I decisively changed to Hilton Garden Inn. The front desk service was enthusiastic and the check-in was fast. I found out that there was a shopping mall next to it before leaving, and there was a Hema downstairs. In short, I was very satisfied and recommended! I will stay in this hotel again!

Facilities: Complete facilities, there are power banks available for borrowing in the lobby, robots deliver food, and I saw that the hotel also has a gym, but I didn't use it this time, I can try it next time. Hygiene: The lobby, corridor, restaurant and room are very clean, and the bedding is of good quality. Service: Very good! The front desk staff printed out the materials that needed to be printed on one or two sheets of paper immediately, thank you very much!

I had a nice stay at Hampton by Hilton and would highly recommend it to anyone looking for comfort, convenience, and reasonable price. The room was clean, nicely decorated , and well-equipped with everything I needed. The bed was pretty comfortable, and I appreciated the thoughtful touch of having an extra pillow and a cozy bathrobe available upon request. It made my stay feel even more relaxing and luxurious. Breakfast was an absolute highlight! The variety of fresh, delicious options—Chinese and Western food . The quality of the food was good, and the staff was friendly. The front desk staff was welcoming, accommodating, and always ready to help with any request. Their attention to detail and genuine hospitality made me feel truly valued as a guest.

The hotel staff were very friendly, and some could speak English. My hotel room was super clean, including the carpets, linen, and bathroom. In the morning, breakfast was buffet, and there were many choices. Five hours after checking out of the hotel, I realized that I had left my cap in the hotel so I called the hotel front desk and they made sure that the cap was delivered to my apartment. The hotel is located near Jinji lake and Suzhou centre plaza mall, but there are a lot of construction projects going on around the hotel.

Modern clean and brand new hotel with easy access to many attractions. Bathroom accessories and hair & body products were of very high quality. All day and Night market is just outside the hotel and hotel is surrounded by many restaurants and fashion shops. Everything you need is just outside the hotel. Fantastic barber is just next door.  Breakfast was delicious. All staffs including house keeping were super friendly and professional and we used translation app to communicate. Would definitely stay at Hamptons by Hilton again and highly recommend to anyone.