The Belfry Hotel & Resort

Location: The location is considered good, with easy access to a professional golf course that has a historical significance, including hosting Ryder Cup competitions.

I did a spa day here. My friend cancelled last minute and the booking was in my name. The Belfry staff were not able to refund me due to their 48 hour policy however they were very kind to add my friend's treatment onto my spa day as a gesture. Dolly the receptionist was very helpful, empathetic and problem solving towards an upset customer.

Amazing Golf Trip with One Small Letdown Where to start — 48 of us visited The Belfry over the May Bank Holiday for a one-night, two-round stay, playing the Brabazon and PGA National courses. The Brabazon course was absolutely phenomenal (my golf, less so 😂). The resort itself was the best I’ve attended — check-in was quick and easy, rooms were spacious and very clean, and the Sports Bar was a great spot to unwind. We also ate at Sam’s Club House, and the food was excellent. This would be an easy 5-star review, but unfortunately, we did have one disappointing experience. Later that evening, in the main bar, there was a wedding taking place. We waited around 35 minutes to be served — which we didn’t mind at first, as we understood it was busy. I politely asked a member of the bar staff if we could order, and he informed us that the side we were on was closed and asked us to move over to the other bar — which we did without complaint. However, after moving, the staff resumed serving the original side, leaving us still waiting. Eventually, we were served. I ordered two Mahous and a double vodka lemonade. After dropping the beers at our table, I returned to collect the vodka, and a member of the public told me it was just lemonade. I tasted it — definitely no vodka. When I raised this with the staff, both bar members used a straw to “prove” there was vodka and insisted it had been topped up. Their attitude came across as dismissive, which was a shame given the otherwise high standard of service across the rest of the resort. That moment aside, the trip was fantastic. The courses were in top condition, the atmosphere was great, and everything else — from accommodation to dining — was spot on. Would I return? Without a doubt. But hopefully with a smoother experience at the bar next time.