Guest User
January 31, 2023
We stayed at Auberge Sutton Brouerie for one night. The room was advertised as: "Located in Sutton, Auberge Sutton Brouerie offers 3-star accommodation with a terrace, a shared lounge and a bar. The property is set 5 km from Mont Sutton. Mediterranean cuisine is served at the restaurant. The rooms include air conditioning, a fridge, a coffee machine, a shower, a hair dryer, a flat-screen TV with satellite channels and DVD Player. The inn features certain units with river views, and each room is fitted with a kettle. All rooms have a wardrobe." Our room was not in the big building as shown and advertised in their photos, but we were given a room in a little ‘annex’ next door, across the parking lot. The shower / toilet were down the hall. Kitchen was on the next floor. Our room did not have a kettle, a fridge, a coffee machine, a shower, a TV, and not even a bathroom or shower. We had a bunk bed, a wardrobe and a hairdryer (no mirror in the room). The bathroom and shower were down the hall. The kitchen was on the next floor and was a shared kitchen with the 3 other rooms. The listing clearly states “private kitchen”, which it is now. We never saw a TV. Also no toiletries are offered, except bodywash in the bathroom. We had clean towels and linen. The listing is misleading and falsely advertised. Unfortunately when we arrived at 5pm, the Auberge was fully booked and we couldn’t change rooms. Had we known that there was no bathroom /shower, fridge or TV in the room, we would have booked elsewhere. Check in time was 4pm and checkout time was 10am. No breakfast was available on the property. Our $149 room with all taxes came to $175. Their only saving grace was that it was clean.