Java Paragon Hotel & Residences Reviews

Response from Property: Dear Mr. Darwin Junaidi,Warmest Greeting from Java Paragon Hotel and Residences Surabaya. Welcome back to Surabaya, Thank you sincerely for taking the time to share your kind words with us. We’re truly honored that you chose Java Paragon Hotel as your place to stay during this special visit with your little family. It brings us great joy to know that we were able to provide a comfortable and pleasant environment for your family to relax and enjoy your time in the city. Creating a warm and welcoming atmosphere for families is something we deeply value, and it's always wonderful to hear when our guests feel at home during their stay. Your appreciation is incredibly motivating for our entire team, and we will continue to strive to offer even better service and facilities to make your future stays even more enjoyable. Whether you're visiting Surabaya for a family holiday, a business trip, or just a short getaway, we hope to remain your preferred choice. We look forward to welcoming you and your family back again soonWarmest regards, Management

Response from Property: Dear Guest, Warmest Greeting from Java Paragon Hotel and Residences Surabaya. Thank you for taking the time to share your experience with us. We're pleased to hear that you enjoyed your stay and found our location convenient — it’s certainly one of the highlights that many of our guests appreciate. We also acknowledge your comment regarding the condition of our building. While the structure may be older, we are continuously working on maintenance and upgrades to ensure it remains comfortable and welcoming for all our guests. Your feedback is valuable and helps us identify areas where we can improve. We're glad to know that, aside from this, you had no other issues during your stay. We hope to have the opportunity to welcome you back in the future and provide you with an even more pleasant experience.Warm regards, Management

Response from Property: Dear Guest,Warmest Greeting from Java Paragon Hotel and Residences Surabaya. Thank you very much for taking the time to share your positive feedback regarding your stay with us. We are truly pleased to hear that you found our hotel’s location to be convenient, especially its close proximity to Ciputra Mall within walking distance. We understand how important it is for our guests to have easy access to shopping centers, dining options, and local attractions, and we are glad that our location contributed to a comfortable and enjoyable experience during your visit. At our hotel, we continuously strive to provide not only a strategic location but also exceptional service and facilities to ensure a memorable stay for all our guests. Your kind words encourage our team to maintain and improve the quality of our offerings. We sincerely hope to have the pleasure of welcoming you back on your next visit, where we aim to exceed your expectations and provide an even more enjoyable stay. Warm regards, Management

Response from Property: Dear Mr. Agustinus,Warmest Greeting from Java Paragon Hotel and Residences Surabaya. Thank you for staying with us and for taking the time to share your thoughts. We're pleased to hear that you found our hotel to be a good choice for your business trip. Providing a comfortable and convenient environment for business travelers is one of our top priorities, and it’s great to know that our efforts met your expectations. We’d love the opportunity to learn more about how we can turn a good experience into an excellent one. Your insights are important to us, and they help us continue improving our services and facilities for all our guests. We truly appreciate you choosing to stay with us, and we hope to welcome you back again soon, whether for business or leisure. Please don’t hesitate to reach out if there’s anything we can assist you with ahead of your next visit.Warm regards, Management.

Response from Property: Dear Guest, Warmest Greeting from Java Paragon Hotel and Residences Surabaya. Thank you very much for taking the time to share your experience with us. We’re pleased to know that you found our hotel to be a good choice for business purposes and that our location was convenient for your needs. We strive to create a comfortable and efficient environment for our business travelers, and it’s always rewarding to hear that our efforts are appreciated. Whether it's our central location, easy access to transportation, or our dedicated facilities, we aim to support our guests in every aspect of their stay. We truly appreciate your feedback, and we hope to have the opportunity to welcome you again soon, whether for business or leisure. Please do not hesitate to reach out if there’s anything we can do to make your next visit even more enjoyable.Warm regards, Management

Response from Property: Dear AOY87,Warmest Greeting from Java Paragon Hotel and Residences Surabaya. Thank you very much for taking the time to share your feedback regarding your recent stay at our hotel. We are delighted to know that you had a pleasant experience and that you found our location convenient, especially with our close proximity to the nearby shopping mall. Our hotel’s strategic location is indeed one of the advantages that many of our guests appreciate, as it offers easy access to dining, shopping, and entertainment options. We are glad to hear that this added value contributed positively to your overall stay. We hope that you also had the opportunity to enjoy the comfort of our rooms and the hospitality of our team. Your satisfaction is our top priority, and we are continuously working to enhance our facilities and services to ensure each guest has a memorable and enjoyable experience. It would be our pleasure to welcome you back in the near future. Should you plan another visit, please do not hesitate to contact us directly so we can assist in making your next stay even more comfortable and personalized.Warm regards, Management.