DoubleTree Resort & Spa by Hilton Hotel Ocean Point - North Miami Beach

The front desk service is excellent, with friendly and attentive staff. The beachfront location provides breathtaking views and convenient access to nearby amenities.

This is a fantastic location, the rooms are dated however, roomy with all the necessary amenities including a jacuzzi. My only complaint is I asked for a later checkout which was not recorded by front desk, came back from the beach to be told to check out now before being charged, really disappointing end to a fantastic holiday.

My family just returned having stayed at this Double Tree/Hilton. I reserved two rooms (one single and 1- two room suite). We arrived early and were unable to get checked in early. We were afforded access to the pool and beach. They allowed us to have two beach chairs per room as well as towels for my family. The chairs were on the beach with an umbrella we believed was included. Surprise, the umbrella was an additional $28. We continued to check with the desk to see if the rooms were available. We were given one room with the assurance that the second (single room) would be available soon. My family went to what we believed was the suit to discover a single room that appeared to be a hospital room: stark white, two beds, night stand, single lamp, TV etc. In the kitchenette was a coffee maker. No drinking glasses, no ice bucket or water. There was missing base boards, worn, torn furniture, cracked tiles, a missing mirror on the back of the bathroom door, drawers that would not shut and a refrigerator unprofessionally installed in a mismatched cabinet. At dark, I discovered there is no overhead light and the lone table lamp providing light for the room and kitchenette. There was much confusion regarding the rooms, payment, multiple personnel involved, card keys and getting everything worked out. Stressful with a family of 7. Once in the suite, it was worn, dirty couch and worn, torn furniture. I called to get drinking glasses and ice. The lovely housekeeping staff brought that to me after two calls. They also brought a crib upon request. The views were incredible and the beach had minimal sea ****. I think it is called sargasso seaweed? It is puzzling that this hotel shares the Hilton name. Minimal resources on premise. I paid almost 900 for a one night stay: federal, county and city taxes, resort fee, Sigh In reviewing the reviews from 2003 it is mixed based on the clients. It would be a great hotel for the partying crowd. I’m sure the staff doesn’t care but we won’t be returning and I will certainly do a better job of research when I see a hotel with the associated Hilton brand.