The Highlands at Sugar
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1 night
1 room, 2 adults, 0 children
All properties in Sugar Mountain
The Highlands at Sugar
2173 Sugar Mountain Drive, Sugar Mountain, North Carolina, 28604, United States
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Amenities
Indoor swimming pool
Sauna
Gym
Private parkingFree
Billiards room
Table tennis room
Playground
Wi-Fi in public areasFree
All amenities
Property Description
With a stay at The Highlands at Sugar in Banner Elk, you'll be a 3-minute drive from Sugar Mountain Resort and 6 minutes from Sugar Creek Gem Mine. This family-friendly apartment is 11.1 mi (17.9 km) from Grandfather Mountain and 10.2 mi (16.4 km) from Beech Mountain Resort.
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8.0/10
Cleanliness8.0
Amenities8.0
Location8.0
Service8.0
All 100 reviews
Surroundings
Landmarks: J. Douglas Williams Park
(770m)
Landmarks: Bee Branch
(960m)
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Overview
Rooms
Guest Reviews
Services & Amenities
Policies
9
One-Bedroom Apartment
Bedroom 1:1 King bed ● Living Room:1 Sofa bed
Non-smoking
Private bathroom
Refrigerator
TV
Electric fan
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10
Twin Room
Non-smoking
Private bathroom
Refrigerator
TV
Towels
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Guest Reviews
8.0/10
Very Good
100 reviews
Verified Reviews- Cleanliness8.0
- Amenities8.0
- Location8.0
- Service8.0
Average for similar properties in Sugar Mountain
AI Summary
Exceptional location with great views and proximity to the ski resort. Cozy, spacious rooms and friendly staff. Some noted the need for improved cleanliness in the pool and hot tub areas.
Guest User
July 19, 2025
we chose this place to do something different but because I’m a member I expected more cleanliness. The fold out bed was so uncomfortable. You could not use it and the window shades some where broken. Thebuilding structure was sagging you could skateboard on the floor there was electric wires hanging loose in the first floor closet. The lights in the closet were flickeringbecause the wiring hanging in the closet should have been put in the wall and nothanging loose
Cristiane
March 31, 2025
You have to clean
The bathroom was not clean. The room did not look like the one I rented, and the main thing is that the bathroom ceiling had dark stains that looked like mold. Oh, and you have to clean it before leaving the place, which I only found out after I checked in and they gave me a paper saying that I have to clean the fireplace if I use it and take the trash out of the apartment and throw it in a trash can 300 meters away.
Analyn
March 23, 2025
The unit was very spacious and the amenities (pool, hot tub, and game room) convenient and accessible. The location was perfect for us, as we were there to visit the Sugar Mountain Resort (only a couple miles down the road).
The unit was not clean at all. Hair in the showers and sinks. Dirty under the beds and couches. The dishwasher was full of dishes from a previous. The walls and floors are old and not maintained. The refrigerator smelled horrible. We only stayed for a few nights and ate at the local restaurants, but the refrigerator smelled horrible, just for using it for keepung our bottled water. We returned one night after night skiing and the refrigerator smelled so bad, we had to turn on the microwave vent to help air out the kitchen.
Misty
March 18, 2025
Lots of space in the apt but it’s pretty outdated. Need the pullout couch replaced. The pool and pool room appreared very dirty. Would stay there again though for location and size.
Michael
March 19, 2025
Very spacious and clean.
Mariia
March 18, 2025
Big rooms, cool balcony, clean and usable kitchen!
Paul
March 14, 2025
If you are going to sugar mountain skiing great place to stay 2 minute drive to ski area parking lot.
Jennifer
March 4, 2025
Very helpful and responsive , beautiful views, clean, will definitely be back!!
Services & Amenities
Most popular business facilities
Indoor swimming pool
Sauna
Gym
Private parking
Free
Billiards room
Table tennis room
Playground
Wi-Fi in public areas
Free
Indoor swimming pool
Gym
Playground
More Amenities
Internet
Wi-Fi in public areas
Free
Indoor swimming pool
Parking
Private (exclusively for guests) is available On-site parking. Reservation not needed.
Private parking
Free
Business Services
Fax/copying service
Additional charge
Front Desk Services
Front desk (limited hours)
Languages Spoken
English
Public Areas
BBQ
Vending machines
Health & Wellness
Sauna
Billiards room
Table tennis room
Gym
Cleaning Services
Clothes dryer
Facilities for Children
Playground
Property Policies
Check-in and Check-out Times
Check-in: 16:00–17:00
Check-out: 08:00–10:00
Front desk hours: [Mon-Sun]08:30–17:00
Child Policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cribs and Extra Beds
For all room types, cribs and extra beds cannot be added.
Pets
Pets are not allowed
Service Animals
Service animals are allowed
Age Requirements
The main guest checking in must be at least 21 years old
Paying at the Hotel
Property Description
- Number of Rooms: 57
With a stay at The Highlands at Sugar in Banner Elk, you'll be a 3-minute drive from Sugar Mountain Resort and 6 minutes from Sugar Creek Gem Mine. This family-friendly apartment is 11.1 mi (17.9 km) from Grandfather Mountain and 10.2 mi (16.4 km) from Beech Mountain Resort.
Don't miss out on the many recreational opportunities, including an indoor pool, a hot tub, and a fitness center. Additional amenities at this apartment include complimentary wireless internet access, an arcade/game room, and a fireplace in the lobby.
Featured amenities include laundry facilities and a vending machine. Free self parking is available onsite.
Treat yourself to a stay in one of the 57 guestrooms, featuring fireplaces and flat-screen televisions. Rooms have private balconies. Kitchens are outfitted with refrigerators, ovens, and stovetops. Satellite programming and DVD players are provided for your entertainment, while complimentary wireless internet access keeps you connected.
Don't miss out on the many recreational opportunities, including an indoor pool, a hot tub, and a fitness center. Additional amenities at this apartment include complimentary wireless internet access, an arcade/game room, and a fireplace in the lobby.
Featured amenities include laundry facilities and a vending machine. Free self parking is available onsite.
Treat yourself to a stay in one of the 57 guestrooms, featuring fireplaces and flat-screen televisions. Rooms have private balconies. Kitchens are outfitted with refrigerators, ovens, and stovetops. Satellite programming and DVD players are provided for your entertainment, while complimentary wireless internet access keeps you connected.
Frequently Asked Questions
What is the cancellation policy for The Highlands at Sugar?
The cancellation policy for The Highlands at Sugar varies depending on the type of room and booking conditions.What is the cancellation policy for The Highlands at Sugar?
What are the check-in and check-out times at The Highlands at Sugar?
Standard check-in time at The Highlands at Sugar is 16:00-17:00 and check-out time is 10:00.What are the check-in and check-out times at The Highlands at Sugar?
Can I bring my pet inside the The Highlands at Sugar?
As much as we love pets, unfortunately, we are unable to accommodate them in The Highlands at Sugar.Can I bring my pet inside the The Highlands at Sugar?
About This Property
| Average Price From | PHP9655 |
|---|---|
| Hotel Star Rating | 3 |