Crystalbrook Byron
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1 room, 2 adults, 0 children
All properties in Suffolk Park
Crystalbrook Byron
No.2 of Premium Hotels in Byron Bay
77/97 Broken Head Rd, Suffolk Park, New South Wales, 2481, Australia
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Amenities
Golf course
Sunbathing area
Outdoor swimming poolFree
Diving
Snorkeling
Surfing
Horse riding
Sauna
All amenities
Property Description
With a stay at Crystalbrook Byron in Suffolk Park, you'll be by the ocean, within a 10-minute drive of Wategos Beach and Arakwal National Park. This luxury resort is 0.3 mi (0.5 km) from Byron Bay Golf Course and 1.9 mi (3 km) from Suffolk Park Dog Beach.
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9.0/10
Great location and beautiful resort. Friendly staff with great service.
All 52 reviews
Surroundings
Airport: Ballina Byron Gateway Airport
(32.7 km)
Airport: Lismore Airport
(47.3 km)
Landmarks: Byron Wellbeing
(180m)
Landmarks: Byron Bay Golf Course
(410m)
Landmarks: Ingenia Holidays Byron Bay
(630m)
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Overview
Rooms
Guest Reviews
Services & Amenities
Policies

6
Rainforest Luxe Suite-Shower Only
1 King bed
Has window
Free Wi-Fi
Non-smoking
Daily housekeeping
Hot water (24 hours)
Wi-Fi in room
Check Availability

5
Treetops Family Suite
1 King bed and 1 Sofa bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Check Availability

4
Rainforest Family Suite
1 King bed and 1 Sofa bed
Has window
Free Wi-Fi
Non-smoking
Daily housekeeping
Hot water (24 hours)
Wi-Fi in room
Check Availability

10
Treetops Suite
1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Check Availability

5
Rainforest Suite – Shower Only
1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Microwave
Check Availability

8
Rainforest Luxe Suite
1 King bed and 1 Sofa bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Check Availability

10
Rainforest Suite
1 King bed and 1 Sofa bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Check Availability

11
Treetops Luxe Suite
1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Check Availability
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Guest Reviews
9.0/10
Great
52 reviews
- Cleanliness9.1
- Amenities9.1
- Location9.0
- Service9.1
Average for similar properties in Suffolk Park

Review summary
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Location: The hotel is praised for its excellent location, being just a short drive from Byron Bay, and providing a peaceful retreat in a lush rainforest setting.(based on 1 review)

Guest User
May 14, 2025
Great location and beautiful resort. Friendly staff with great service.

how yao lim
May 11, 2025
Very relaxing place,service very good = )

Guest User
June 17, 2025

The minute you step through the doors of Crystalbrook, you know you are in for a fantastic stay. It’s a beautiful hotel with tasteful decor and furnishings, and the terrace with its view of the lovely pool and surrounding forest is an idyllic place to relax. We were very happy with our suite which was spotlessly clean and had everything we needed, including a bath and a comfortable bed. (The washing machine was useful after a couple of weeks of travelling.) The location deep in the rainforest with a continual symphony of birdsong is wonderful. On our way to breakfast we saw a shy swamp wallaby and a kookaburra! We ate breakfast and dinner twice at the hotel; lovely food with an emphasis on local, fresh produce. Staff were so friendly and helpful. We took the free shuttle transfer into Byron Bay one day which worked well. We felt we’d had a truly luxurious and special experience staying here and would love to return.

Chislehurtscave
June 4, 2025

Lovely hotel. Was given this as an upgrade as our initial hotel was unavailable! . Hotel rooms are great. They contain everything you need and more. Washer/dryer was extremely useful seeing that we have been travelling around. Only one minor niggle was that it was a bit damp in the room. Unfortunately that’s the rainforest for you. Apparently the A/C contained a heating element in it (which I could not work out how to do) . Amenities are great and board walks to lagoon and beach are a must. We even came across a marsh wallaby. The hotel is about 5k from the town centre. An Uber costs about 16 dollars or you can catch the shuttle bus that runs three or four times a day. Breakfast was lovely only spoilt by the man with the leaf blower clearing the paths

Debbie K
April 20, 2025

Lovely hotel in beautiful location. lots of walking to and from the rooms but its beautiful. My only comment is they could be more helpful on arrival with luggage to the room we didnt realize it was such a long walk on wooden boards to the room and in the dark as we arrived late. they should have offered to get our luggage sent to the room

quan
April 29, 2025

Good quiet, staffs are always nice. Restaurant is great.

c0rrang
April 15, 2025

We stayed 3 nights in a rainforest suite, in the Everglades block. The room was large and nicely decorated with a great bathroom, it’s so nice to get a decent bath tub in a hotel. Everything was spotlessly clean and well maintained. The only downside is the room was quite near the road so there was quite a bit of traffic noise. The accommodation nearest to the beach is probably quieter. We ate both breakfast and dinner at the hotel. The dinner choices are limited but the food is tasty and nicely presented. We were on some sort of breakfast package for $30 each, which seemed over complicated - you can have some things off the menu but several come at extra cost and you only get one standard hot drink included. Having an extra coffee carries a charge of around $6, which just seems unnecessary to me. We noticed that lots of people went into Byron for breakfast which is a much better idea, as there are loads of fabulous little coffee shops everywhere. The hotel run a complimentary bus into Byron which we used on both days. You need to pre-book yourself onto it, but it’s worth doing and it runs fairly promptly. Lot’s of people have commented on the staff. We mostly found them pleasant and the ones in the restaurant in the evening were particularly good, better than the ones at breakfast. Overall I recommend this hotel and would stay here if I came to the area again.

Nancy
April 24, 2025

We had a fantastic stay and will definitely be booking in again.
Services & Amenities
Most Popular Amenities
Golf course
Off-site
Sunbathing area
Outdoor swimming pool
Free
Diving
Off-site
Snorkeling
Off-site
Surfing
Off-site
Horse riding
Off-site
Sauna
Spa
Additional charge
Massage room
Gym
Private parking
Free
EV charging station
Bar
Tennis court
Restaurant
Taxi booking service
Conference room
Additional charge
Multi-function room
Children's pool
Tour and ticket booking service
24-hour front desk
Wi-Fi in public areas
Free
Luggage storage

Outdoor swimming pool

Spa

Gym

Bar

Restaurant
Restaurant
Restaurant
No additional info available
More Amenities
Internet
Wi-Fi in public areas
Free
Outdoor swimming pool
Infinity pool
Pool with view
Heated pool
Towels
Pool lounge
No restrictions
Opening times
Parking
Private (exclusively for guests) is available On-site parking. Reservation not needed.
Private parking
Free
Car charging facilities
Transportation
Shuttle service
Free
Taxi booking service
Front Desk Services
24-hour front desk
Safe at front desk
Luggage storage
Wake-up call
Tour and ticket booking service
Languages Spoken
Italian
French
Spanish
German
Food & Drink
Bar
Room service
Health & Wellness
Spa
Additional charge
Surfing
Off-site
Diving
Off-site
Tennis court
Golf course
Off-site
Horse riding
Off-site
Gym
Massage room
Sauna
Sunbathing area
Kayaking
Off-site
Full-service spa
Snorkeling
Off-site
Yoga session
Activities
Public beach
Public Areas
Garden
Smoking area
Cleaning Services
Clothes dryer
Laundry service (on-site)
Facilities for Children
Children's meals available
Children's pool
Business Services
Multi-function room
Fax/copying service
Additional charge
Conference room
Additional charge
Accessibility
Accessible rooms available
Safety & Security
First aid kit
Property Policies
Check-in and Check-out Times
Check-in: After 15:00
Check-out: Before 11:00
Front desk hours: 24/7
If you plan to arrive after 00:00 in the morning on the day following your check-in date, contact the property in advance
Child Policies
Children can stay in some rooms of this hotel.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cribs and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.
Breakfast
StyleA la carte
Age | Fee |
---|---|
Adult | Contact property |
Additional breakfast fees are not included in the total and need to be paid at the property.
Deposit Policy
DepositDeposit required
Deposit Collection MethodsA fixed amount of AU$50.00 (approx. PHP 1,873.22) is charged.
Deposit Payment MethodsThis property accepts credit cards
Deposit RefundThe deposit will be returned to the original account of payment on the day of check-out.
Pets
Pets are not allowed
Age Requirements
The main guest checking in must be at least 18 years old
Paying at the Hotel
Property Description
- Opened: 2004
- Renovated: 2010
- Number of Rooms: 92
With a stay at Crystalbrook Byron in Suffolk Park, you'll be by the ocean, within a 10-minute drive of Wategos Beach and Arakwal National Park. This luxury resort is 0.3 mi (0.5 km) from Byron Bay Golf Course and 1.9 mi (3 km) from Suffolk Park Dog Beach.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, including an outdoor pool, an outdoor tennis court, and a sauna. Additional amenities at this resort include complimentary wireless internet access, concierge services, and babysitting (surcharge). If you'd like to spend the day shopping, you can hop on the complimentary shuttle.
Grab a bite to eat at the resort's restaurant, where you can enjoy drinks at the bar/lounge, take in the garden view, and even dine alfresco. You can also stay in and take advantage of the room service (during limited hours). Wrap up your day with a drink at the poolside bar. Cooked-to-order breakfasts are available daily from 7:30 AM to 10:30 AM for a fee.
Featured amenities include a computer station, complimentary newspapers in the lobby, and a 24-hour front desk. Free self parking is available onsite.
Make yourself at home in one of the 92 individually furnished guestrooms, featuring kitchenettes with full-sized refrigerators/freezers and stovetops. Rooms have private balconies. 55-inch flat-screen televisions with digital programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include phones, as well as safes and desks.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, including an outdoor pool, an outdoor tennis court, and a sauna. Additional amenities at this resort include complimentary wireless internet access, concierge services, and babysitting (surcharge). If you'd like to spend the day shopping, you can hop on the complimentary shuttle.
Grab a bite to eat at the resort's restaurant, where you can enjoy drinks at the bar/lounge, take in the garden view, and even dine alfresco. You can also stay in and take advantage of the room service (during limited hours). Wrap up your day with a drink at the poolside bar. Cooked-to-order breakfasts are available daily from 7:30 AM to 10:30 AM for a fee.
Featured amenities include a computer station, complimentary newspapers in the lobby, and a 24-hour front desk. Free self parking is available onsite.
Make yourself at home in one of the 92 individually furnished guestrooms, featuring kitchenettes with full-sized refrigerators/freezers and stovetops. Rooms have private balconies. 55-inch flat-screen televisions with digital programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include phones, as well as safes and desks.
Frequently Asked Questions
What is the cancellation policy for Crystalbrook Byron?
The cancellation policy for Crystalbrook Byron varies depending on the type of room and booking conditions.What is the cancellation policy for Crystalbrook Byron?
What are the check-in and check-out times at Crystalbrook Byron?
Standard check-in time at Crystalbrook Byron is 15:00 and check-out time is 11:00.What are the check-in and check-out times at Crystalbrook Byron?
What amenities and services are available at Crystalbrook Byron ?
Crystalbrook Byron offer top amenities and services include Shuttle service.What amenities and services are available at Crystalbrook Byron ?
Can I bring my pet inside the Crystalbrook Byron?
As much as we love pets, unfortunately, we are unable to accommodate them in Crystalbrook Byron.Can I bring my pet inside the Crystalbrook Byron?
How far is the Crystalbrook Byron from the closest airport?
The closest airport is Ballina Byron Gateway Airport, and it is about 28 mins from hotel by car (32.7 km).How far is the Crystalbrook Byron from the closest airport?
Is airport shuttle service offered by Crystalbrook Byron ?
No, the Crystalbrook Byron doesn't offer airport transfer services.Is airport shuttle service offered by Crystalbrook Byron ?
About This Property
Nearest Airport | Ballina Byron Gateway Airport |
---|---|
Distance to Airport | 32.68KM |
Average Price From | PHP21122 |
Hotel Star Rating | 5 |