mk | hotel stuttgart Reviews

Nice. Not so familiar with the self service machine in late evening. Thanks for help!

Nice hotel with a reasonable price

Silent location

The location is a bit far. However, it is good that there is a large mart nearby. However, the reception is not open 24 hours, so it was difficult to request a hair dryer. However, the female cleaning staff was very kind.

The rooms were like an annex to the reception. The room for one person was spacious and clean. A few steps from supermarkets and bus stop.

 The hotel is in a good location, near the subway station, within walking distance to the accommodation. Lidl is located next to the hotel. 👍

I had to check in myself, it didn't work either, I couldn't reach anyone by phone and had to wait two hours until I could get through to someone 😒 it was the bad hotel for me!

It's good that there is a supermarket nearby

Nice place at a very reasonable price. Lived up to expectations. The rooms were nice and clean, and had what was needed.

Everything OK.

Overall, I found the whole hotel svhön to be a very quiet place, very, very clean

Good service and hygiene

Our company has used MK Hotels for group bookings over several years, but significant issues at MK Hotel London last year raised serious concerns for prospective guests of MK Hotel Stuttgart. A £20,000 group booking error during a typically slow season required legal intervention for partial resolution, revealing major gaps in compensation, transparency, and customer service. Although hotel manager Jiri Rigan acknowledged the error, there was no adequate compensation, and the alternative arrangement offered did not meet agreed-upon standards. Future booking attempts were then met with increased rates and restrictive terms, such as a 100% price hike and non-refundable policies, further damaging trust. When we escalated these concerns to MK Hotels’ senior management, led by part-founder Arno Sonderfeld, responses were unsatisfactory, often focused on managing public feedback rather than addressing core issues. Multiple follow-ups yielded similar dismissive replies, which only deepened our concerns about the brand’s commitment to integrity and guest care. Given Stuttgart's relevance within the MK Hotels portfolio, we recommend potential group bookers carefully evaluate transparency, terms, and service standards before committing. Our experience suggests these issues may be indicative of broader, systemic management challenges within the MK Hotels brand.

The hotel was good value for the money we paid. We stayed in a Fitters' / Hostel room in the basement and it was clean and had loads of storage, two metal wardrobes with hanging space and drawers, a desk with a couple of small drawers and two small bedside cabinets. We were checked in quickly on arrival and were provided with physical key cards, but we mainly used a digital key on my phone. The bathrooms are not shared, every room has their own, and the bathrooms were great, other than needing extra places to hang towels. The hotel can be accessed easily using the U12 service from Stuttgart main station (Stuttgart Hbf) to Bottroper Strasse station, or by getting a train or tram to Bad Canstadtt) and the then 56 bus, which runs regularly, at around 10 minutes intervals during the day and late into the evening, it drops you at the Lidl next to the hotel. The worst we can say about MK Hotel Stuttgart is that the pillows were annoyingly thin, and the rooms warm in the evening, but we're were there when the temperature was very high, and that the Manager recommended a launderette further down the road that cost a small fortune for a few t-shirts and some underwear. You can walk down the stairs near the old cavalry barracks to get into Bad Canstadtt easily, or walk a slightly longer route down through an old foundry looking up into the vineyards and this can be accessed near the front of Lidl or the back left of the old barracks. Bad Canstadtt town is quaint and picturesque, with plenty of places to eat and drink, but Sophie's Brew house was the best. Have some cash, as not all places in Stuttgart take card payments.