Hôtel Mercure Strasbourg Centre Gare

Hôtel Mercure Strasbourg Centre Gare Reviews

Hôtel Mercure Strasbourg Centre Gare

14-15 Pl. de la Gare, Strasbourg, 67000, FranceSee Hotel Details
Hôtel Mercure Strasbourg Centre Gare
Hôtel Mercure Strasbourg Centre GareHôtel Mercure Strasbourg Centre GareHôtel Mercure Strasbourg Centre Gare
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1 night

Guest Reviews

7.5/10
60 review
Verified reviews
Location7.8
Amenities7.2
Service7.6
Cleanliness7.2
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All reviews(60)
Positive reviews(31)
Reviews with photos/video(4)
Negative reviews(12)
MK Loh
Classic Twin Room
Stayed in Mar 2025
Couple
14 review
8.0/10
Very Good
Posted on Apr 20, 2025
Walk across from Strasbourg Central Station ( Gare Central) to the Hotel. There's another Mercure Hotel nearby. Can walk to Petite France area. Notre Dame Cathedral Strasbourg can be easily reached by Tram if you do not want to try walking. Couldn't find an English TV channel. In the case of my room, toilet flush not powerful? Need to be repaired or replaced?
Guest User
Classic Room with Double Bed
Stayed in Feb 2024
Traveling with friends
1 review
9.0/10
Great
Posted on Apr 1, 2024
Good location with few mins walk from station and not far from Carrefour express with variety of wines.
Guest User
Privilege Room with Double Bed
Stayed in Oct 2023
Couple
2 review
9.0/10
Great
Posted on Dec 8, 2023
Hotel is located just across the train stations. Lots of shops and eateries within a short walk. Room is clean and spacious.
Guest User
Classic Room with Double Bed
Stayed in Apr 2023
Couple
5 review
9.5/10
Amazing
Posted on May 13, 2023
a very nice hotel, clean and tidy,location is perfect, very close to the train station, walking distance to the city center,staffs are also helpful. highly recommended
Stéphane
Classic Room with Double Bed
Stayed in Jan 2025
Business traveler
8 review
5.5/10
Posted on Mar 14, 2025
The hotel is currently undergoing renovations and offers very, very dated and poorly cleaned rooms for these promotions! I absolutely do not recommend it until all the rooms are renovated... On the other hand, the staff is impeccable.
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Guest User
Classic Twin Room
Stayed in Apr 2025
Other
1 review
8.5/10
Very Good
Posted on May 31, 2025
Breakfast could start half an hour earlier....
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Chen
Classic Twin Room
Stayed in Jan 2024
Traveling with friends
1 review
10/10
Outstanding
Posted on Feb 28, 2024
The location is very close to the station, you can see it as soon as you exit the station! We went to put our luggage early so we could check in early. The room was spacious enough to open 2 suitcases! There are many choices for breakfast and the service attitude is very good!
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Guest User
Stayed in May 2025
Business traveler
6.0/10
Posted on Jun 10, 2025
Three-day city break in Strasbourg. We'll located hotel. Room was very small. Bathroom needs renovation.
Guest User
Stayed in Dec 2024
Other
8.0/10
Very Good
Posted on Jan 1, 2025
Just one night with a group en route to Interlaken Spitting distance to the railway station Quick check in - large comfortable room with well fitted bathroom Excellent breakfast Would certainly consider again for a longer visit to Strasbourg
Shane S
Stayed in May 2024
Couple
8.0/10
Very Good
Posted on Jun 17, 2024
We enjoyed an upgrade to a privilege room due to our Accor status. We could see the steeple of the Notre Dame Strasbourg from our room. The bathroom was small compared to the room size but that may be due to the fact that the room is in the roof space. The windows are dormer windows and the ceiling is very sloped where it follows the roof line. The bed was comfortable and we had 2 peaceful nights out of 3. On the Saturday night we had to call reception due to 2 rooms of inconsiderate guests yahooing in the hall at 1.00am. Signs need to mounted in the halls reminding people that silence is required when outside the bedrooms.
A6518WJjennym
Stayed in Jun 2024
Couple
8.0/10
Very Good
Posted on Jul 20, 2024
We had a 3 night stay here in June 2024. It was just across the road from the station so a good location, check in was fine, the room was very clean and just the right size. Not far at all to walk into the city centre and we appreciated the comfort and quietness. Our favourite part was breakfast, the staff were smiling and delightful and showed us what was on offer which was delicious.
Guest User
Stayed in Oct 2023
Other
6.0/10
Posted on Nov 18, 2023
An overnight stay on the way to the Swiss Alps found us in this hotel. It had been a hot day and the airconditioning could not cope with the temperature in the evening. The room was clean, but 'old'. Breakfast was basic, but enjoyable. Very convenient being opposite the Strasbourg railway station.
Guest User
Stayed in May 2023
Other
8.0/10
Very Good
Posted on Jun 24, 2023
The hotel is very handy indeed if you're arriving in Strasbourg by train. It's literally right opposite the train station. It's within easy walking distance (10 minutes or so) of the main town centre. I stayed here twice in quick succession to break a London-Prague return train journey, and was very happy with it. The staff were professional and helpful, breakfast was good (with fewer cooked items than Brits will be used to, but plenty of choice from the cold buffet and one or two hot items), and there was nothing wrong with my room. I think I was probably upgraded to a superior room on my first stay, as my room was considerably smaller the second time round. It's probably worth paying the extra for a superior room if you're planning on spending much time in the room.
and_holland
Stayed in Apr 2023
Traveling with friends
8.0/10
Very Good
Posted on May 13, 2023
Cons: Tiny rooms, no fridge, lack of airco ( not working properly when we stayed there), not super close to the centre (about 1km), not recognising members Pros: extremely kind staff ( especially the Indian lady at breakfast), great breakfast, decently priced, close to the train station, rental car agencies. Would recommend
Guest User
Stayed in Dec 2022
Other
4.0/10
Posted on Jan 31, 2023
I stayed for work for 3 nights. The location was ideal especially as I arrived late and left early by train. The room itself was a bit shabby (broken and stained sink, stained carpets etc). However it was clean and comfortable. I did not pre pay for breakfast, but decided to have it on the first morning. At Euros 17.50 it was very expensive so I decided not to have breakfast again. On check in they had taken a card for "city tax" even though I thought I had already paid this through ******* (approx 7 euros for unknown taxes!). On check out they didn't say there would be any charge. But then proceeded to charge my card almost 60Euros! For two breakfasts I didn't even have and the one I did and of course this city tax. I am still trying to get the hotel to refund me. I do not understand how they can charge you without issuing a receipt, and certainly how they can charge you for meals you never even ate! Surely this is illegal? Shocking.