Tru by Hilton Stevensville St. Joseph

Cleanliness and Comfort: Multiple reviews highlighted rooms as clean, comfortable, and well-maintained, with user-friendly features like night lights in bathrooms and hardwood floors.(based on 1 review)

Just went on a 10 day in vacation where we stayed at 5 different Hampton or Tru Hilton hotels throughout the west side of the Michigan. This was the second most expensive but it was the hotel in the worst physical condition. Other hotels were newer or better maintained hotels. The baths had tub and sink caulking that was in poor condition or missing. Carpets in the hallway looked physically more worn. Very small work out room. Digital key (phone use on Hilton Honors) didn't work on the exercise room and on the side entrances provided confusing information since it indicated that the elevator was being opened, not the side entrance door. Once we figured out and ignored the naming issue the digital key worked fine. We didn't have these issues with digital keys at other hotels. One of the two rooms we used had a broken lamp with the fixture broken and hanging on by the electrical wires. The was a major concern with two small children in the room, but to the hotel's credit they had a replacement lamp up to the room within 15 minutes. The breakfast was up to Tru standards with usual fare of hot eggs, bacon, sausage pancakes, cold cereals, danish, juices etc. Our only complaint is they just have a yogurt dispensing machine that only provides plain yogurt. Small prepackaged yogurt cups provided at most hotels were not available. (some may find this a plus instead of negative). The only flavorings are those provided for the pancakes or oatmeal. Our limited interaction with the staff was pleasant and they were very helpful especially on the lamp issue. Next time we would likely try one of the less expensive hotels in the area to see how they compare especially the close by Spark by Hilton.