Jonathan R
June 3, 2024
We chose W/view for a special getaway, and received exceptional service and experince. From the seamless check in over a glass of wine, to the entire focussed effort by the team to ensure we were looked after but enjoyed an experince too. Phundo was the GM, and our chats on wine (he had serious knowledge and we loved learning) and many subjects super special . The booking of Chocolate Brownies and cream over a wine taasting in front of a burning log fire, as we chose to have “pudding” back at the hotel after a late lunch our highlight ! Thank u Phundo for imparting so much, your professional manner and sense of taking care ! We’ve traveled to hotels like the Crillon, Manderin in HK, Taj and Oberois across India and rarely have we found that attention to care ! And that Pinot Noir /Pinotage blend just delicious ! So thank u from us both !