Find 4-Star Hotels in Napa County

"As a hotel for around 2500 a night it can be said that it was really disappointing. On the day of check-in, the room type did not match the reservation. The hotel said that the upgrade would require US $ 100 to change the room after Ctrip adjustment. In the evening, I found that the water was not hot in the bath. The hotel sent staff to repair it. If it was not repaired, the hotel would wait until 11 o'clock to call the front desk twice and no one answered. Waited for more than an hour for the hot water to come. Unexpectedly, the second night experienced half bath without hot water. Unexpectedly, a hot shower in a hotel of 2,500 one night turned out to be a luxury. The overall experience was very poor. The so-called continental breakfast is actually a bit of bread, milk, oatmeal, coffee and fruit. Very humble. The overall feeling is summarized as a two-word bad review"