Find4-Star Hotels in Havana

"It so happened that in a short time I stayed at the hotel twice, so I am writing two reviews in one day. In general, the hotel is truly wonderful - everything is well built, beautiful, comfortable and stylish (the hotel has been open since 1929 and, in general, has retained its style with a few exceptions). Initially, they worked on it thoroughly, and the result did not disappoint - truly good things do not lose their class with age, but, on the contrary, acquire additional dignity, like cognac or aged rum). The attitude of the staff - sincere and caring - adds to the sensations (or rather, elevates them to a degree). Met guests here who always stay at this hotel when they come to Havana. Apparently I will be such a person now))"

"Very nice hotel and very nice staff. You shouldn’t expect fantasy like from expensive hotels in other countries, but it’s quite good. Breakfast is included and the food is good. Among the hotels in Havana, one can generally say one of the best. When I stayed the prices were very cheap, but just before I left the prices went up a lot. I paid 31 rubles for 5 days. The location is also very convenient. In the backyard there is a small pool for children and adults. In general, I recommend it, I was pleased. After this hotel, I stayed in a hotel for 60 rubles in Mexico City and there are not even half of the conditions here, there is not even a basic cafe and instead of an air conditioner there is a fan. In Havana everything was great in this regard and very, very clean. I recommend!"

"The room facilities are quite satisfactory (you can benchmark domestic Samsung), health can be, breakfast is average. From the front desk concierge service to the security of the cleaning staff, overall it is very satisfactory. I have a generator at home, so don't worry about typhoon power outages. I feel that this circle of Constitution Square is similar to the Bund in Shanghai. It is basically European and American customers and hotel restaurants. You can't see tramps at night. If you want to be lively, you can also live in the circle of Kempinski and park hotels."

"Although the facilities are simple, I think they are pretty good in Cuba. The hotel is very clean, the environment is very good, and the location is good. It is near the Plaza de Armas in the old city. You can see the sea as soon as you come out, and it is convenient to visit the old city. The service is very good and the staff are very polite. The breakfast is very rich and unexpectedly good."

"Not a bad hotel to stay for 1-2 days, good location and decent breakfast, small rooms, no windows. The girl at the reception speaks good Russian, she was very helpful in solving current problems, thank you very much."

"As a hotel in Cuba, it is barely strong. The supplies are extremely lacking. A bottle of mineral water in the room has to be charged for2.3 dollars. The coffee for breakfast is almost tasteless. It is like drinking water. The room does not have paper towels. Considering the economic situation of Cuba, it will be considered."

"設施：酒店設施非常新 衞生：衞生非常乾淨 環境：環境是我住古巴酒店算非常好的 服務：服務貼心 值得推薦，下次過來還住這個酒店，3樓有露天游泳池，42樓也有"

"A faraway place, beautiful Cuba🇨🇺. It is a rare opportunity to check in here. I have been staying here for the past two days and have been giving good reviews. It is realistic to say that the hotel🏨 is good, but the shortcomings also need to be paid attention to and improved by the hotel🏨. On the last day of checking out, I finally found a taxi far away outside. I explained: let the driver wait for me to get my luggage, and then check out and check the room. It won’t take long, and I will add money because of the waiting. The driver happily accepted it. But there was a problem with the room inspection. The hotel would not let me leave because of the language problem. It took a long time to figure it out. They said that I consumed drinks in the hotel. Let me pay for the drinks. It’s not a matter of money [because I don’t want to be on the street, the plane is late, and I spent 550 a day for the room, but I only stayed for 4.5 hours], it’s realistic! There is no refrigerator in my room, let alone orange juice and coke🥤, which is inexplicable! It has been a stalemate, and the staff who checked the room finally shouted several times in a hurry: sorry. The problem was solved. (I guess they got the wrong room). The ending was that the driver waited for too long and got angry. He stepped on the accelerator to express his anger, and his car broke down at the door of the hotel 🏨 [All the hotel staff (front desk, reception, doorman, cleaner, room inspector, hotel manager) witnessed this]. I was going to the airport, and I was so anxious that I had to change cars. The hotel may not read the comments, or may not care. It doesn't matter. It's over! It's rare to be confused. But I sincerely hope that the hotel will explain what happened after reading my comments! Thank you! Finally, I want to say: Please strengthen the management of the hotel and don't let similar situations happen again, which will make us tourists exhausted, anxious, and emotionally collapsed! (In a foreign land, there are only 2 flights a week) It's so rare to come to Cuba once in a lifetime, and I'm always excited and excited about the beauty! But your little ”carelessness” and ”little mistake” will make everything that was originally beautiful form an indelible shadow in my heart. A sigh, the memory of grievance and helplessness will never go away! 😭 Back home, goodbye, beautiful Cuba🇨🇺😭"

"Hotel location is excellent, breakfast restaurant view is very good, room facilities are old, no wifi, only the lobby, 5cuc 5 hours network card, the hotel's open bar is great, there are songs and dances, chicken legs are very powerful. There is a formal taxi at the door, we set the car at 5 in the morning, the driver waited very early, and did not add money, 25cuc to the airport"

"The hotel is in a good location, easy walking distance to all the sights and it’s very close to the iconic Hotel National de Cuba, which is a must see! The staff are amazing, especially the front of house/reception, the pool staff on the roof deck, and the ground floor bar staff who were all friendly and helpful. The breakfast was a good variety of local and continental options, buffet style with a range of drinks/juices. I used the gym and the pool, was a good experience. Taxi from the airport to hotel and return to the airport cost me £10 sterling each way, but of course the taxi guys do try to charge double that, so negotiate amicably and pay a fair price! I had a slightly scary experience on my final night at the hotel, when a strange man entered my room at 11.30pm! I had to chase him him and report him to reception downstairs. I was told he was the maintenance guy who accidentally went into my room. I was not given an apology by the manager nor offered any resolution, as I wasn’t able to sleep that night due to anxiety etc. Imagine if I had been a less able man, or even a female, I dread to think what could have and would have happened! The matter was reported to Trip.com who apologised but it should have been the hotel manager who spoke with me, and I felt disrespected that they still to date have not bothered to contact me! Overall, the hotel is nice, but it was just my end incident on the final night that messed up my experience."