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The place is really nice, even the customer service...l will book again next time..

Perfect place to be

The corridors lights could not be switched off at night making the room uncomfortable to fall asleep as the light permeated the room. The bed side lights were non functional needing one to walk to the entrance wall to switch off the room light. Made a complaint about these issues but nothing was done about it. Quite poor service

I booked the executive double bed room online and upon arrival they told me I could not stay in that room for one night because someone else had booked that room. I refused and told them I can not take another room . i was then told to top up usd$15 because the online priced are apparently different from their original prices. I wanted to speak to the manager but the stuff made it clear that the maanger can not be seen. at a certain point I waited almost 2 hours at the reception trying to get hold of the manager. if you wanna stay at this guest house dont book online, rather go in person and see what you are paying for. the location is good but I was disappointed with their services. they also need proper tissues and towels in their rooms .

I heard that this is the first hotel in the city. It has a long history, so many of the equipment is relatively old. What I do n’t understand is that there is no air conditioning. Obviously there are fewer mosquitoes and the breakfast provided is ok. Accommodation in Zimbabwe is at least about $ 100, otherwise the environment is more general.