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9.3/10
Great
GGuest UserThe room is clean, the facilities are new, the front desk is friendly, and you can eat freshly made omelets for breakfast. You don't need to show your room card for breakfast. Although it ends at 9 o'clock, it is actually almost 10 o'clock. It is extended to 10 o'clock on weekends, which is very user-friendly. 24-hour coffee, a large TV, a welcome message with the guest's name, and good details. The bedding and towels look very clean, and the paper rolls are also sufficient. The hotel is very quiet inside and outside, and there is no noise in the morning.
The disadvantages are that the room cleaning is very uncertain. The front desk said that the room cleaning will be cleaned only if requested. When I stayed there, I didn't request cleaning one day, and I didn't clean it one day. Second, the air conditioner is still a bit loud. I found that this is a problem in most hotels. When it starts, it sounds like the sound of an airplane taking off.
SShenlumThe location was very convenient! It was about 20 minutes from downtown Napa and right next to a Safeway and Costco. The room was clean, but there was a pretty strong oil smell that lingered the whole day. Thankfully, the staff were very friendly and helpful, which definitely made the stay better.
HHeliyoulilingI always stay in hotels owned by Marriott when traveling for business. I don’t have to choose the environment, service, sanitation, parking, etc., everything is pretty good, except that breakfast is not provided, maybe it will be provided if you have a higher membership level.
HHenrique RegaladoIt's rare that I ever have a complaint about Holiday Inn Express. But this time I was there for business and unfortunately I wasn't able to spend the night because my work schedule changed but for the time being that I was there the TV didn't work I was going to call downstairs and have someone take a look at it but I ran out of time it was kind of strange that the TV was unplugged and when I did plug it in the Box was not connected to the TV there was no adapter so there was no point. I've always had a pleasant stay at this particular Holiday Inn Express and every other one. This is the first time that I experienced this mishap. Hopefully next time, this won't happen again thank you for your understanding, have a good evening
和和饼干说话Went to Napa, but the hotel there is very expensive and the rooms are not good. It is not far to come here, but it is cost-effective.
The hotel is located in the middle of a newly built small mall, next to a gas station and a small supermarket. This small town is not big. It takes only ten minutes to drive to a big mall. Shopping is very convenient and there are not many people.
The hotel room facilities are just like a motel, clean.
LLevon’sExcellent customer service, staff was very helpful & understanding. The place was very clean. The bedding, the bathrooms and floors were very clean. My wife and I enjoyed our stay. 😀
GGuest UserSpacious rooms and bathrooms, large amount of free parking whilst staying at the hotel in close proximity to Six Flags and around 20mins drive from Napa. A great option if looking to stay close to Napa. We stayed here the night before visiting Napa and some Sonoma vineyards and opted to stay in central Napa the following night.