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8.7/10
Very Good
YYUCHENThe hotel is in a great location. The MRT station is just a 1-2 minute walk away, making it convenient for public transportation to various attractions. The breakfast was simple but very good. The room was spacious, had a balcony, and a small kitchenette (microwave).
Hotel near Downtown Miami, Miami 58.3% of visitors choose this area
Price per night from:RUB 10,381
8.6/10
Very Good
AAnonymous UserRoom: Large and spacious, well maintained and clean. Room was cleaned on a daily basis, and fresh towels given daily. We were staying next to the gym and pool area, and unfortunately it was quite noisy at time. We were happy to have a balcony, however, there was no view from it at all as it was blocked. Room was quite dark, could have done with some more light fixtures. Big TV in room, however, even though it is a smart TV, it doesn’t connect to devices. Bring a HDMI cable if you want to stream shows.
Pool and gym: Larger than the images, quiet in the morning but busy around midday to afternoon. Not very many sun loungers, but pool area and pool itself was clean and there were plenty of complimentary pool towels, although they run out when it is busy. Limited facilities at the gym, just a couple of treadmills and weights. One of the treadmills was broken, but gym towels were provided, and the area feels new and clean.
Staff: Front desk were always very helpful, and available. We did have to ask twice about replacing toilet roll and towels, however it was sorted, even though it was late at night.
Location: Very central, walking distance to all the Brickell city centre cafes and restaurant. Close to transport links which take you around Miami from Brickell Station. Surrounding area felt safe, especially as two young women travelling.
Bar located on the 24th floor has great views and a great area to work or grab a drink. Although it is part of a different hotel, staff were very happy to give us access to visit it.
Overall, we really enjoyed our stay at Hotel Indigo, would really recommend, and it is great value for money.
Hotel near Downtown Miami, Miami 58.3% of visitors choose this area
Price per night from:RUB 9,448
8.6/10
Very Good
GGuest UserThe hotel has a free shuttle bus to and from the airport, which is very convenient. The room is wide and the toilet is a bathtub. The elderly should pay attention to the safety of the bathtub. There is a swimming pool and a fitness room, as well as a small camp takeaway.
GGuest UserHotel itself was fine. Was a bit annoyed that the bar was not open even for a soft drink if wanted till much later. When I went down to get a bite to eat I was informed that most of the menu was not available and my selection was limited to about three items to choose from. What I found most annoying was that apparently they had some type of youth group training going on on my floor which was right next to my room. Numerous times I heard the participants laughing or conversing loudly in the hall way. Whenever I decided to leave my room to go downstairs I had to run through a gantlet of participants who were having their break out session in the hallway of which I had to walk through disrupting their conversations. While they were polite about it, it did make me feel uncomfortable to leave the room while they were doing this. When I did mention to the desk what was going on they told me about the group which was fine but I wish they would have put me on another floor if this was going on. Overall it was just an overnight stay here before a cruise but honestly next time I would choose a different hotel.
NNicol LeiThe environment is good, the lake view is beautiful, close to the airport.
Facilities: Perfect
Hygiene: clean
Environment: beautiful
Service: Good
Breakfast is rich and varied. recommend!
It is still very suitable to catch a plane here. It is a chain hotel, much better than those B&Bs by the sea.
TTriptaiwanI have already stayed for two nights. After the schedule was changed, I had to stay for another night. The front desk asked me to re-order, which was very troublesome. There was always a long queue at the front desk, and the check-in process was lengthy and time-consuming. I have never stayed in a hotel that was so inefficient. The owner of this hotel only wants to save money. The employees are busy and hard-working but not well-trained. The auntie in the restaurant is very busy. This hotel should hire more employees. The limited manpower can't handle so many customers. The washing machine is free, but the inside of the machine is very dirty. It seems that there is no time to clean it. I don't recommend this hotel.
JJINGThe hotel is on the side of the road, and the traffic is convenient, but we live on a floor parallel to the elevated road, which is still a bit noisy. The sister at the front desk of the hotel is very polite, the check-in and check-out are very efficient, and the key parking fee is cheap. The original Hampton Inn Suit parking fee was $ 30 per night. The tax is only $ 20 and it is self-parking. The facilities and facilities of the suite are ok. The toilet and bathroom are separate. Large-size TVs have free Internet TVs such as Hulu, and Netflix's trendy movies can still be watched. There is an anti-human design. A light in the partition between the living room and the bedroom will always be on. I haven't found the switch when I searched the room. It is very bad to sleep at night. Breakfast management is also very good, as long as it is a guest, just eat in and out. The variety is good, especially the waffle baking equipment has two sets, the coffee is free to pack, and you can also make hot chocolate drinks. The fruits are only bananas and oranges. That orange is a high-quality blood orange and it tastes great.
文文A good hotel with good environment, hygiene and service. When booking the hotel, we indicated that we can check in after 3 pm. We arrived early at 11 am. If the store was not going to allow early check-in, we would store the luggage and go out to play. They just moved in without a word. In particular, I want to say that the hotel's mattresses are moderately soft and comfortable. If there are any disadvantages, it is far from the city and the beach.
GGuest UserReview:
I arrived at 7:00 AM and found no staff, no reception, and no check-in instructions. My wife and I had to wait outside until another guest happened to come out and let us in. Inside, I met someone who I thought was staff, but he was just another guest. He tried to help me contact the hotel, but no one — not even other guests — could reach the manager.
There is no real lobby, just a yard. I waited three hours outside until someone finally responded. Then I was told I couldn’t check in until 3:00 PM unless I paid $100 extra. That’s way more than most hotels charge for early check-in which is about 20$. I asked for a refund so I could leave — they refused.
With no choice, I left my luggage with the housekeeper (the only helpful person) and had to walk around the city with my wife for six hours before coming back.
When I finally checked in, I just got a text message with a door code — no person, no welcome. The room had lots of bugs, and both of us got bitten badly overnight. There were even cockroaches in the kitchen.
This is not a real hotel. It’s overpriced, poorly managed, and has no customer service. Avoid if you care about basic hospitality.
SSeryogaEnjoyed my stay at this hotel. Got a room on 6th floor with a nice side view. It is a very busy hotel, so the 2 lifts get really busy in peak hours. Very comfortable beds and good daily servicing of the rooms - good hotel overall