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Heat in our room wasn't working at 1:30 am. Keith was responsive and although he couldn't get the heat to work, he supplied us with a couple heating towers. We were also given a discount on our final bill due to our inconvenience, which we greatly appreciated. Also, we waited quite awhile to order our breakfast (Starbucks). Otherwise we enjoyed our stay and would certainly stay at this hotel again in the future.

Rich breakfast, American simple meal, suitable for sleeping in from 7 to 10 o'clock Great location, five minutes' taxi ride to anywhere Walk to Baffulo Convention Center for 15-20 minutes and buy a cup of coffee on the way back to calm your stomach. The front desk is very welcoming. Thank you very much for their kindness and help. Just walk to the center. No need to waste time by taking a subway. Take a taxi and arrive 5 minutes in advance. You may need to find a parking space when driving. Few people drive🚗 Many people go to see the Great Falls, which is really close to Canada.

what a geat place and great room i was in 1113 and i booked it again im two weeks such a breathtaking view of lake erie and the city thank you aloft for a wonderful stay