Stay 2 night in the weekend, the staff were helpful and friendly. The location is good, behind the unoccupied market, close to west beach where you can relax and swim. Some facilities need to be maintain though...
Well, you can't have an ocean view from this hotel because it is not seaside. But that's not a problem since you can walk not very far to the beach. The hotel swimming pool n its surrounding garden is very nice n relaxing, very suitable for children if u don't want them to swim in open ocean. Overall it was a very pleasant stay.
The room itself was great, but the lighting could definitely be brighter. It felt a bit dim and murky.
The bathroom light also needs to be much brighter/higher wattage because it's so dark it almost feels a bit spooky.
They should also consider providing hair dryers, especially since it's a beach location and guests would certainly need one.
During my stay, because it was a holiday, there were a few things missing in the room: no sugar or tea, and we had to ask for a bathmat and towels 🫢🫢.
However, the service was really good overall.
This hotel really needs improvements! The furniture is quite old, and so is the TV. The bathroom has some mold, although the hot water works well.
The pool also needs better maintenance! it wasn’t clean, and there seemed to be too much chlorine. On the positive side, the security staff was friendly.
************* Although in the chekin rule, it should be 14.00 when I arrived at 11.30 I could chekin because the room happened to be ready..
Thank you Fortuna Hotel 🙏🙏