This place is really beautiful, leisure vacation is too suitable, in fact, basically all the staff service is very good, but also very warm. Hotel supplies are also very good, especially like this place, stone chicken is also very fragrant, the fly in the ointment of the front desk older waiter attitude is really bad, we checked out and asked her if she could answer.
A suggestion: Because there are very few rooms, can the guests take the initiative to contact them after booking, because I made a few calls to the front desk after I made a reservation. I asked a question and answered a question. The active service awareness was too bad. We went very blind for the first time, because the road environment is indeed still being repaired. I relied on guessing and asked passers-by all the way up. When I called, I said that I went to Gongxiyuan. I went to Gongxiyuan and asked the staff that we were on the mountain. Let us go up the mountain to the entrance next to it. We entered the mountain too big and it was even more blind. After a while, I asked the staff and said that you have to check in below. Called the front desk and said that I would fold down to check in. Although I said that I couldn't go, I didn't go with the children. The staff came up to us to handle it, but this process was really uncomfortable. (I guess the waiter who answered the phone was the older waiter at the front desk, because I contacted several waiters and the attitude was very good.)
To be honest, yesterday because I wanted to give a bad review, but because the scenery is really beautiful, the other waiters I contacted are really good, I hope to improve it.
"This place is really beautiful, leisure vacation is too suitable, in fact, basically all the staff service is very good, but also very warm. Hotel supplies are also very good, especially like this place, stone chicken is also very fragrant, the fly in the ointment of the front desk older waiter attitude is really bad, we checked out and asked her if she could answer.
A suggestion: Because there are very few rooms, can the guests take the initiative to contact them after booking, because I made a few calls to the front desk after I made a reservation. I asked a question and answered a question. The active service awareness was too bad. We went very blind for the first time, because the road environment is indeed still being repaired. I relied on guessing and asked passers-by all the way up. When I called, I said that I went to Gongxiyuan. I went to Gongxiyuan and asked the staff that we were on the mountain. Let us go up the mountain to the entrance next to it. We entered the mountain too big and it was even more blind. After a while, I asked the staff and said that you have to check in below. Called the front desk and said that I would fold down to check in. Although I said that I couldn't go, I didn't go with the children. The staff came up to us to handle it, but this process was really uncomfortable. (I guess the waiter who answered the phone was the older waiter at the front desk, because I contacted several waiters and the attitude was very good.)
To be honest, yesterday because I wanted to give a bad review, but because the scenery is really beautiful, the other waiters I contacted are really good, I hope to improve it."