The bathroom had no towel on the floor; the shower seemed to be stuck, because the water that was down was a rail, and had no hot water; there was no window in the room, but a glass that was giving to some dark place, and there was no air out of the air, nor natural light; air conditioned began to vacuum water into the room and the boy came to set up with a stair that almost broke up with him, could cause an accident, left the bathroom with the whole wet sweat, we asked to clean in the reception and continued as well; the receptionist wasn't very friendly; the TV wasn't working, we talked to the receptionist, who left to send someone, who never appeared the room had no phone for communication with the reception, we need to stay down the stairs whenever we want Talk to the reception; you have no waste in the room