Hermitage Bay - All Inclusive

Beautiful small resort with lovely beach, cabins, pool and staff. We loved our beachfront cabin and although didn’t try/see the higher up (more expensive…) cabins we thought being on the beach and a short walk to reception/mainbar/pool/dining area/lunch bar and restaurant much better for us - you have the sea as your plunge pool and it’s all very quiet and relaxing. Would be a score of 5 except for one water sports member of staff who we found unfriendly/unhelpful on our first morning (rest of staff lovely so this water sports experience really stood out) and disappointing late check out procedures - on the 2 days before we left we asked if we could keep our room a bit later on our day of departure as had evening flight - we were told to check on departure date which we did. A back office conversation then took place between receptionist and manager (felt similar to asking and waiting for a discount at a car dealership! A nice note under our door first thing would have been much better as we had asked previously and our request supposedly noted) for us to be told the resort was full and so we could have a shower in the spa instead. We quite understood that a guest room was not available (although interestingly throughout the day one could be booked through the hotel website for the whole of our departure date/night) but the spa shower was really disappointing- hot room, no towels ready, hairdryer didn’t work, no mirror/dressing table with electric socket to sit at once showered. And no umbrellas (it started to rain). Small things like this I think slightly let down what is otherwise a fabulous place.

Wow we have just had the most glorious stay at The wonderful Hermitage Bay … we last stayed in 2019 and loved every second and didn’t think it could be any better but wow I was wrong … so many lovely enhancements … one of my favourite is the fabulous new beach club that provides a wonderful lunchtime spot with incredible food and great entertainment too just footsteps from the waters edge is has such a fabulous atmosphere with a fun vibe really fabulous ! Last time we stayed in a hillside suite and thought it couldn’t be beaten but this time we were in a beach front suite and we totally loved it especially with the new fantastic extended deck and wow the best thing is that view to wake to and of course the outdoor shower … I now struggle to decide which would be my favourite suite type … one thing is for sure there is something for everyone if you prefer to be on the beach or a hillside villa with a private pool … also the garden villas are beautiful and tranquil and now have private pools too … great if you want to be close to the beachfront and also near to the lobby and restaurants Another fantastic additional is the tree bar and this serves Sushi daily too as well as delicious cocktails But for me the biggest thing is the feeling of welcome and feeling you have arrived home … from the moment we arrived and were greeted with such a warm welcome and cool flannels the feeling of knowing we were in for a fantastic time was evident … It so special to be greeted so warmly by the special team here who are like a big family and clearly love what they do … they make Hermitage Bay the fanatic special resort that it is … from the front desk / concierge to the fantastic restaurant and bar staff who all are so warm friendly and are keen to ensure we were having a fantastic time … This beautiful resort gives a feeling of calm and tranquility along with the most delicious food and superb service … better than ever and can’t wait to return … Thankyou Hermitage Bay

Words cannot describe how amazing this resort is. Peaceful, laid back and calming are the words that come to mind. From our arrival to our departure, there is not one thing I would change. The way the all-inclusive portion of your stay is structured with regard to food and drink works incredibly well. The food and drinks were delicious! The service from everyone we encountered from reception to restaurant staff, the spa to housekeeping and from waterfront servers to bell people was positive, friendly and efficient. I have never had my needs so well anticipated! Our hillside pool villa was spacious and the bed was actually comfortable. I had some trepidation about the outdoor shower but it was completely unfounded. It provided privacy, amazing water pressure and toiletries that smelled great. Our spa service with Sharon was very relaxing and rejuvenating and the spa itself is beautiful and serene. My fiance and I are already making plans to go back. It is expensive but worth every penny and beyond reasonable for the service, accommodations and food and drinks they provide.

The food, the friendly staff, the attention to details . Very much on point . Being in the business we appreciated the offerings , personalized service, the elegance of foods presented , ambiance and the chance to relax . Our waitress Janet made sure of that with her menu knowledge A beautiful day was had by all ! Highly recommended.and will return. Special highlight was the sushi bar! Simply heavenly , its unique location and aesthetics graced the finally of the days experience

The atmosphere and surroundings were to die for. Live music was being played, which was great background music whilst we enjoyed the food and drinks. Cocktails weren’t too sweet and the sushi was the best I’ve tasted on the island. Service was top noch. So personable!!

So pleased to have discovered Hermitage Bay in Antigua. Tempted to say that our lifelong search for paradise is complete! Cannot fault a single thing from staff to catering, accommodation and facilities. Love the principle of being able to tip collectively at checkout, knowing it is shared with all front and back office staff. Areas of improvement? NONE. Complaints? We seem to have come home a little heavier. Surprises? We left a jumper in our airport transfer car, and Hermitage, as if by magic, had it waiting for us when we boarded our flight. What amazing service!!!