Kinnettles Hotel & Spa

No shelf in bathroom so had to put all toiletries on the floor

We had a really lovely overnight stay here, staff were all so friendly and attentive. Rooms were beautiful and very spacious. Spa facilities were amazing and breakfast were wonderful. Great location too. Would definitely stay here again.

Comfortable stay Very comfortable room, nice decor, large en suite shower room with luxury toiletries

Almost perfect Great room, comfortable bed, fine breakfast, no hot water :(

If I could’ve given a “0” rating, I would’ve. This place is filthy. This is one of the very few times I failed to read TripAdvisor reviews about this boutique lodging. We arrived to St. Andrews only just yesterday afternoon. The guy at the reception desk was nice enough. So here’s how it went: there is no elevator. Therefore you have to carry your own baggage up a flight or two of stairs. That’s only a problem if you need assistance of some type to do so. But when we were introduced to our two rooms, the first thing we noticed was the awful and dank smell. The carpet was disgustingly dirty! The lighting is awfully dark. The couch in the sitting area of the room was also filthy and stained. Dare I tell you that the bedding was dirty and bathroom was not cleaned, nor did it appear to have been disinfected or sterilized somehow. We were disgusted! We left our rooms immediately to grab dinner (at TailEnd, which I highly recommend), during which time we booked two lovely rooms at the Old Course Hotel, only a less-than 5 minute drive away. We collected our baggage from Kinnetles and just left. (Kinnetles, use our reservation money to hire cleaning staff). For the same price, our new lodgings offered 2 large rooms, great views of the golf course, a true gym and spa ( the “spa” at Kinnettles was just a tub, which required a 30-minute advanced notice to use so they could “warm up the water”. If a private room bath wasn’t cleaned, I can’t imagine their “spa” being cleaned), a full breakfast buffet, AND most importantly, VERY CLEAN ROOMS, BEDDING, AND BATHROOMS! I write this on our 2nd of 4 nights here. It’s so pleasant to enjoy a vacation in comfort and without a feeling of disgust. I would definitely steer clear of Kinnettles until a complete cleansing and refurb are done, especially if you care about cleanliness and comfort. A rating of “0” is a slight bit generous, and I won’t forget to read trip advisor reviews again.

Very comfortable and overall a good experience. The staff were all extremely welcoming and helpful, but there were not enough of them. When we arrived we had to wait over 20 minutes to check in as the poor receptionist dealt with the people in front of us in the queue. Rooms were well appointed with comfortable beds. The coffee machines in the rooms were really tricky to use - would suggest a kettle instead! At the breakfast buffet there was the same machine and the waitress was constantly being asked by guests how to use it. Breakfast was delicious and promptly served with a smile so all good there.