University Plaza Hotel
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1 night
1 room, 2 adults, 0 children
All properties in Springfield
University Plaza Hotel
333 S John Q Hammons Pkwy, Springfield, Missouri, 65806, United States
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Highlights
Lots to do
Free parking
Pets welcomeAmenities
Indoor swimming pool
Outdoor swimming pool
Gym
Public parkingFree
24-hour front desk
Luggage storage
Bar
Restaurant
All amenities
Property Description
A stay at University Plaza Hotel and Convention Center Springfield places you in the heart of Springfield, just a 5-minute walk from Missouri State University and within a 5-minute drive of Mercy Hospital Springfield. This hotel is 2.6 mi (4.2 km) from Bass Pro Shops Outdoor World and 2.7 mi (4.3 km) from Wonders of Wildlife Museum & Aquarium.
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7.6/10
Good place to stay 😉
All 103 reviews
Surroundings
Airport: Springfield-Branson National Airport
(16.0 km)
Landmarks: University Plaza Hotel & Convention Center
(<100m)
Landmarks: Christ Episcopal Church
(310m)
Landmarks: Jordan Valley Ice Park
(380m)
Landmarks: First & Calvary Presbyterian Church
(450m)
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Overview
Rooms
Guest Reviews
Services & Amenities
Policies
7
Standard Room, 2 Queen Beds
2 Queen bed
Non-smoking
Air conditioning
Private bathroom
Towels
Private toilet
Check Availability
6
King Room-Accessible
1 King bed
Non-smoking
Air conditioning
Private bathroom
Towels
Private toilet
Check Availability
4
King Room with Sofa Bed
1 King bed
Non-smoking
Air conditioning
Private bathroom
City view
Towels
Check Availability
5
Standard Room, 1 King Bed, Poolside (Expedia)
1 King bed
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Towels
Check Availability
6
Standard King Room
1 King bed
Non-smoking
Air conditioning
Private bathroom
Towels
Private toilet
Check Availability
6
Pure Wellness King Room
1 King bed
Non-smoking
Air conditioning
Private bathroom
Towels
Private toilet
Check Availability
6
Pure Wellness, 2 Queen Beds
2 Queen bed
Non-smoking
Air conditioning
Private bathroom
Towels
Private toilet
Check Availability
5
Executive King Suite With Sofa Bed
Bedroom 1:1 King bed and 1 Sofa bed
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Towels
Check Availability
Hide Room Types
Guest Reviews
7.6/10
Good
103 reviews
- Cleanliness7.7
- Amenities7.5
- Location7.6
- Service7.6
Average for similar properties in Springfield
Review summary
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Location: Highly praised for proximity to events like Missouri Comicon and convention centers, with convenient access to parking.
Guest User
March 20, 2024
Great place to stay. Long walk from elevator so make sure to request room close to elevator if handicap guest is with you.
SunneNG
August 20, 2022
Good place to stay 😉
Guest User
July 27, 2025
My son and I traveled to Springfield to visit Missouri State University. It was a 5 hour drive in so we arrived around 10pm, ready to get checked in and head to bed before a busy day the next morning. Interaction at the front desk consisted of asking for ID and credit card, handing me the keycard and pointing at the elevator, then she walked away. The lobby is open to the whole interior of the hotel and had around 50 people in it who were drinking from the bar and hanging out, it was loud. Get settled in for bed and the noise continues, because the party in the lobby can be heard in our 4th floor room. I went down to the front desk at 11pm to ask how long the party in the lobby was going to continue. She shrugged and said I don’t know. Another front desk attendant said the only thing they could do is call security because technically it was quiet hours. The noise continued past midnight, we got very little sleep and were woke up around 7am by a woman down in the lobby laughing and talking loudly and 8am was a large group of people singing happy birthday. To make matters worse, the room was so dirty. Urine and hair around the toilet and mold on the ceiling in the bathroom. Dirty and ripped carpet, stains all over the ceiling and one with a 6” thing hanging from it. Stained curtains that were torn and didn’t close completely so the sun was in the room. We stayed because it was late and we had already paid. The front desk was unhelpful and honestly I didn’t know what else to do.
Guest User
July 23, 2025
Horrible. Go some place else! We never received bedding for our son’s bed. Requested 3 times, were lied to, said they wouId be ho shortly. Never came. Also told us they were short on bedding and wouId bring it in the morning. The mattress they expected our son to sleep on had a brown stain right in the middle. They didn’t seem to care. All 3 of us had to share one towel and a hand towel because again they wouId have those tomorrow sometime. Shower didn’t drain so we had to take a shower with the bath filling up of dirty water. Place is NOT clean. Very old. We we notified them we never received bedding they said “oh sorry, we will get you checked out” It wasn’t worth $25 a night. Even if it is close to your event like is go elsewhere!
Guest User
July 17, 2025
My husband and I were here for a meeting. When we arrived on Monday afternoon, we were told that they were short staffed and our room would not be ready for awhile but they would let us know and they didn't. Our group had a block of rooms (400)? reserved for this event so we were not the only ones not getting checked in. We arrived at 2:30 pm and finally was checked in 3 1/2 hours later. The room was clean enough, we left on Thursday morning and never had any housekeeping service. The check in staff were nice and friendly, however appeared stressed. The coffee shop was very good and kudos to the young man that was helpful to us. I remember when University Plaza Hotel was built and what it looked like inside. I recall the familiar orange paint and orange colored furniture. The very best part of our room was we could look down onto the parking lot and see where (now torn down) an old Victorian house made into apartments once stood. One of those apartments was where my husband and I started our married life in May 1968.
Guest User
July 15, 2025
We have stayed at the university plaza a number of times visiting family in Springfield. Always been reasonably happy. This visit, the first in a. Few years, was very disappointing. Observed deferred maintenance all over the place. Was a little concerning the one of the elevator doors seemed to get suck when trying to open on the first floor most of the time. Stained and wrinkled carpet in the room. Upholstery in the room is worn and stained. Ceiling around the ac unit was damaged. Curtain had tears. Television did not work properly. Ac unit was REALLY loud and worked poorly. Nothing in the room had been ungraded for modern devices, so finding outlets was a challenge. It would not be hard nor expensive to update to lamps with outlets or add various charging blocks at bedside and the desk. Seemed like they give the less expensive TripAdvisor customers the worst rooms. We probably won’t stay there again.
steveeP5479RN
May 29, 2025
Beware of “parking charges.” I’ve stayed here many times in the last six months on business, but this evening was notified at check in of a mandatory $10 parking charge. When I mentioned I have never been charged that previously, I was shown my past invoices reflecting parking charges I was unaware of. There’s a massive parking lot I’ve never seen more than 25% full and the parking fees were never disclosed to me. They are fees not shown in your reservation.
karlak606
May 3, 2025
Beware of fraudulent charges to your card. I had book thru PL and after I checked out they proceeded to add charges to my card. I was never able to speak to a person on the phone, it took 2 days for an email response which actual came after a negative review. They sent a receipt saying I purchased a $6 water and a parking charge for $12.76. These were false charges. I know for a fact they were randomly entering stuff to the card because I watched my acct to see when the Incident fee came off. While that was pending they also had a $62 credit pending. The manager Mr Parker, has only responded to a review with what appears to be an automated response regarding how the hotel incidental charge works, which I am very much aware of how it works. There is no option to respond to his reply. I did respond to the email that I finally received from accounting, requesting a refund of the fraudulent charges, but that was 2 days ago and I've heard nothing them. Look elsewhere when needing a room in Springfield. The hotel rooms are very outdated and it is far from being spotless clean.
Services & Amenities
Most popular business facilities
Indoor swimming pool
Outdoor swimming pool
Gym
Public parking
Free
24-hour front desk
Luggage storage
Bar
Restaurant
Taxi booking service
Conference room
Additional charge
Business center
Multi-function room
Wi-Fi in public areas
Free
Indoor swimming pool
Outdoor swimming pool
Gym
Bar
Restaurant
Conference room
Restaurant
Restaurant
No additional info available
More Amenities
Internet
Wi-Fi in public areas
Free
2 Swimming pools
Indoor swimming pool
Outdoor swimming pool
Parking
Public (not only for guests) is available On-site parking. Reservation needed.
Public parking
Free
Transportation
Taxi booking service
Shuttle service
Free
Business Services
Postal service
Multi-function room
Conference room
Additional charge
Fax/copying service
Business center
Multimedia display system
Wedding service
Front Desk Services
24-hour front desk
Express check-in and check-out
Safe at front desk
Luggage storage
Languages Spoken
Spanish
Food & Drink
Bar
Room service
Convenience store/kiosk
Public Areas
Smoking area
ATM
Elevator
Health & Wellness
Gym
Cleaning Services
Clothes dryer
Dry cleaning
Additional charge
Laundry service (on-site)
Additional charge
Facilities for Children
Children's meals available
Accessibility
Assistive listening devices
Braille signs
Stair-free main entrance
Safety & Security
First aid kit
Property Policies
Check-in and Check-out Times
Check-in: After 16:00
Check-out: 11:00–11:30
Front desk hours: 24/7
Child Policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cribs and Extra Beds
For all room types, cribs can be added. Extra bed policies vary according to room type. Please refer to the relevant room type policy.
Fees for extra beds and cribs are not included in the total and must be paid at the hotel.
| Age | Fee |
|---|---|
Children 3 years old and under | Extra crib: Free |
Breakfast
StyleBuffet
| Age | Fee |
|---|---|
Children 17 years old and under | US$7.50 (approx. PHP 437.43) per person |
Adult | Buffet:US$15.00 (approx. PHP 874.85) per person |
Additional breakfast fees are not included in the total and need to be paid at the property.
Deposit Policy
DepositDeposit required
Deposit Collection MethodsA fixed amount of US$75.00 (approx. PHP 4,374.25) is charged.
Deposit Payment MethodsThis property accepts credit cards
Deposit RefundThe deposit will be returned to the original account of payment within 7 days after check-out.
Pets
Pets are allowedAdditional charge
Types of pets allowed: dogs, cats
Fee: Contact the property for details
Service Animals
Service animals are allowed
Age Requirements
The main guest checking in must be at least 18 years old
Paying at the Hotel
- Cash
Property Description
- Opened: 1972
- Renovated: 2016
- Number of Rooms: 257
A stay at University Plaza Hotel and Convention Center Springfield places you in the heart of Springfield, just a 5-minute walk from Missouri State University and within a 5-minute drive of Mercy Hospital Springfield. This hotel is 2.6 mi (4.2 km) from Bass Pro Shops Outdoor World and 2.7 mi (4.3 km) from Wonders of Wildlife Museum & Aquarium.
Be sure to enjoy recreational amenities, including an outdoor pool, an indoor pool, and a 24-hour fitness center. This hotel also features gift shops/newsstands, wedding services, and a television in a common area.
Stop by Terrace Grille for lunch, dinner, or brunch, where this restaurant specializes in American cuisine. Dining is also available at the coffee shop/cafe, and room service (during limited hours) is provided. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are served on weekends from 6:30 AM to 10:00 AM for a fee.
Featured amenities include a 24-hour business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Springfield? This hotel has 39000 square feet (3623 square meters) of space consisting of a conference center and 15 meeting rooms. Self parking (subject to charges) is available onsite.
Stay in one of 267 guestrooms featuring LCD televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Be sure to enjoy recreational amenities, including an outdoor pool, an indoor pool, and a 24-hour fitness center. This hotel also features gift shops/newsstands, wedding services, and a television in a common area.
Stop by Terrace Grille for lunch, dinner, or brunch, where this restaurant specializes in American cuisine. Dining is also available at the coffee shop/cafe, and room service (during limited hours) is provided. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are served on weekends from 6:30 AM to 10:00 AM for a fee.
Featured amenities include a 24-hour business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Springfield? This hotel has 39000 square feet (3623 square meters) of space consisting of a conference center and 15 meeting rooms. Self parking (subject to charges) is available onsite.
Stay in one of 267 guestrooms featuring LCD televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Frequently Asked Questions
What is the cancellation policy for University Plaza Hotel?
The cancellation policy for University Plaza Hotel varies depending on the type of room and booking conditions.What is the cancellation policy for University Plaza Hotel?
What are the check-in and check-out times at University Plaza Hotel?
Standard check-in time at University Plaza Hotel is 16:00 and check-out time is 11:30.What are the check-in and check-out times at University Plaza Hotel?
What amenities and services are available at University Plaza Hotel ?
University Plaza Hotel offer top amenities and services include Shuttle service.What amenities and services are available at University Plaza Hotel ?
Can I bring my pet inside the University Plaza Hotel?
Pets are allowed on request at University Plaza Hotel. Charges may be applicable.Can I bring my pet inside the University Plaza Hotel?
How far is the University Plaza Hotel from the closest airport?
The closest airport is Springfield-Branson National Airport, and it is about 22 mins from hotel by car (16.0 km).How far is the University Plaza Hotel from the closest airport?
About This Property
| Nearest Airport | Springfield-Branson National Airport |
|---|---|
| Distance to Airport | 16.05KM |
| Average Price From | PHP8003 |
| Hotel Star Rating | 3 |