Hampton Inn & Suites Springfield Downtown
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Hampton Inn & Suites Springfield Downtown

851 E Columbus Ave, Springfield, Massachusetts, 01105, United States
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hotel overview picture
Highlights
Delicious breakfast
Ideal location
Lots to do
Free parking
Pets welcome
Amenities
Private parkingFree
EV charging station
Gym
24-hour front desk
Wake-up call
Wi-Fi in public areas
Basketball court
Smoking area
All amenities
Property Description
Situated directly off I-91 in the heart of downtown Springfield, Massachusetts, the newest Hampton Inn & Suites is within 0.5 miles of the MGM Springfield Casino, blocks from the Basketball Hall of Fame and the MassMutual Center and walking distance to several fine restaurants including Max's Tavern, Pizzeria Uno, Plan B Burger and more. Spend your day at close by Six Flags New England or take in the many events at the Big E and Eastern States Exposition grounds, each within an easy 10 minute drive. In addition, our central location provides easy access to major businesses, universities and colleges, such as MassMutual Insurance, Steel Partners, Smith & Wesson, Springfield College, Western New England University, American International College and the University of Massachusetts. Each morning of your stay, savor Hampton's free hot breakfast, featuring our famous, fresh-baked waffles. If you’re heading out early, we offer a quick, healthy breakfast and a bottle of water - all packed in a free Hampton's On the Run Breakfast Bag™ (Monday to Fridays). Our contemporary 550 sq. ft. conference room is ideal for board meetings and training sessions for up to 25 people. Print your flight boarding pass, or check emails with free WiFi in the business center. Exercise in the 24-hour fitness center, or swim in the heated indoor pool. Retire to your comfortable and spacious guest room or suite, equipped with a clean and fresh Hampton bed®, free WiFi, a flat-screen TV, and a generously sized workspace. There's always a friendly face, and free tea and coffee in the lobby 24/7, should you need some advice on things to do in Springfield, MA.
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8.3/10
Very Good
Cleanliness7.8
Amenities8.6
Location8.6
Service8.1
All 103 reviews
Surroundings
Airport: Bradley International Airport
(33.3 km)
Train: Springfield Station
(3.1 km)
Train: Windsor Locks, CT
(23.9 km)
Landmarks: Naismith Basketball Hall of Fame
(260m)
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Overview

Rooms

Guest Reviews

Services & Amenities

Policies

5

Mobility Hearing Accessible King Studio with Roll in Shower

1 King bed and 1 Sofa bed
Has window
Free wired Internet
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Doorbell and phone alerts
Room Details
Check Availability
4

Mobility Hearing Accessible King Room with Roll in Shower

1 King bed
Has window
Free wired Internet
Non-smoking
Air conditioning
Refrigerator
Doorbell and phone alerts
Microwave
Room Details
Check Availability
6

Mobility Hearing Accessible Two Queen Room with Tub

2 Queen bed
Has window
Free wired Internet
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Doorbell and phone alerts
Room Details
Check Availability
5

Two Queen Room

2 Queen bed
Has window
Free wired Internet
Non-smoking
Air conditioning
Refrigerator
Doorbell and phone alerts
Microwave
Room Details
Check Availability
4

Premium Studio

1 King bed and 1 Sofa bed
Has window
Free wired Internet
Non-smoking
Air conditioning
Refrigerator
Doorbell and phone alerts
Microwave
Room Details
Check Availability
5

King Studio Suite

1 King bed and 1 Sofa bed
Has window
Free wired Internet
Non-smoking
Air conditioning
Refrigerator
Doorbell and phone alerts
Microwave
Room Details
Check Availability
4

1 King W/Microwv/Fridge Nonsmoke

1 King bed
Has window
Free wired Internet
Non-smoking
Air conditioning
Refrigerator
Doorbell and phone alerts
Microwave
Room Details
Check Availability
Hide Room Types

Guest Reviews

8.3/10
Very Good
103 reviews
  • Cleanliness7.8
  • Amenities8.6
  • Location8.6
  • Service8.1
Average for similar properties in Springfield
Most Mentioned
Review summary
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Location: Many reviews mention the convenient location, suitable for overnight stops and being near attractions like museums
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
November 23, 2025
On the road trip from NJ to Maine, we stayed at 2 Hampton Inns. This was the lower quality of the two. I had to deal with my wife's nagging for choosing this hotel. On the end of the day from the tired drive, we did not feel that welcomed by the front desk staff, nor did the staff at the breakfast service next day look happy at the job. The room felt sub par. It looks like it has been updated, but half heartedly. The quality of the finish was not good. In room furniture and carpet feels dirty.
y‍a‍o‍8‍6‍8‍Y‍a‍o
December 25, 2022
僅限於休息一下可以 其他都談不上
Translate
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
November 9, 2025
Wallpaper peeling off the walls. When the heat turns on, it is so loud that it wakes you up. The toilet ran 24/7. There was a ball of hair on the bathroom floor and short hairs on the walls of the shower. Stains on the carpet in the room. The curtains are not room darkening so you wake up with sunrise. The elevator makes dinging noises all night, so if you have a room next to it, it'll keep you awake.
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
September 20, 2025
How the heck does this place get #1 or #2 in Springfield on a consistent basis?!?!? It’s not! It’s just ok. Now the staff was very nice. But the rooms are badly beaten up. Dark grey carpeting hiding who knows what? It’s just not that nice. The beds are kind of firm. Badly in need of a remodel and updates.
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
September 12, 2025
I am a "Hilton guy" and have stayed at dozens of properties around the world in 35 years in sales. I rarely have an issue, and when I do, I am generally ccommodated and always treated with respect. Not here. I needed to check out a day early. The front desk clerk snarkly told me that I would have to pay for another night because I didn't notify them the night before. I asked to speak to management and the woman could not have been less friendly or helpful. I come to Springfield every year for a trade show but I will never stay here again. I hope you don't either.
G‍o‍P‍l‍a‍c‍e‍s‍2‍4‍2‍0‍0‍7‍6‍7‍1‍8‍9
August 19, 2025
We stayed for one night after spending the day at Six Flags. The hotel is about 10 minutes from the park and an easy drive. Parking was a bit tight and I found the left side of the building to have much better lighting outside. The woman at the front desk was very friendly and efficient, check in was quick. Our room on the sixth floor was clean and comfortable. Bed, linens and pillows were comfortable and the kids were happy they could sign into our Netflix account on the TV. Full bottle toiletries in the shower were appreciated, the water was hot and water pressure was great after a long day at the park. Plenty of towels as well. Breakfast on Sunday morning was served 6am to 10am and consisted of make your own waffles, western omelets, sausage, tater tots, fruit, yogurt, hard boiled eggs, oatmeal, cereal, pastries/muffins, toast, english muffins and bagels. There was juice and hot coffee and a large dining area. The people working the breakfast area were constantly refilling and were very nice. The only negative thing is the noise, both inside and out. Because the location is downtown, it's very noisy with cars, motorcycles and sirens from emergency vehicles. I woke up multiple times during the night. Also, I could clearly hear the conversations of anyone who walked down the hallway in front of our room.
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
August 10, 2025
The hotel needs some updates. There is a lot of wear and tear. It was a good location and did the trick. Just needs some updating.
T‍a‍n‍y‍a
August 20, 2025
Stayed just for a day to go to six flags Nice comfortable room, love the pool area, breakfast was great spread.

Services & Amenities

Gym
Conference room
More Amenities
Internet
Indoor swimming pool
Parking
Private (exclusively for guests) is available On-site parking. Reservation not needed.
Front desk services
Languages spoken
Food & drink
Health & wellness
Public areas
Cleaning services
Facilities for children
Business services
Accessibility
Safety & security

Property Policies

Check-in and Check-out Times
Check-in: after 15:00
Check-out: Before 12:00

Front desk hours: 24/7

Check in via app

If you will arrive outside of check-in hours, contact the property in advance

Child policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.

Cribs and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.

Breakfast
CuisineWestern
StyleBuffet
Opening hours [Sat - Sun] 06:00-10:00 Open [Mon - Fri] 06:00-09:00 Open
AgeFee
Adult
Free
Additional breakfast fees are not included in the total and need to be paid at the property.

Deposit Policy
DepositDeposit required
Deposit Collection MethodsA fixed amount of US$250.00 (approx. €217.29) is charged.
Deposit Payment MethodsThis property accepts credit cards
Deposit RefundThe deposit will be returned to the original account of payment on the day of check-out.

Pets
Pets are allowed on requestAdditional charge
Types of pets allowed: dogs, cats
Fee: US$50.00 (approx. €43.46) per room per stay

Service animals
Service animals are allowed on request

Age Requirements
The main guest checking in must be at least 21 years old

Paying at the hotel

Property Description

  • Opened: 2015
  • Number of Rooms: 86
Phone:+1-413-3102300
Email:SFYSD_hampton_suites@hilton.com
Situated directly off I-91 in the heart of downtown Springfield, Massachusetts, the newest Hampton Inn & Suites is within 0.5 miles of the MGM Springfield Casino, blocks from the Basketball Hall of Fame and the MassMutual Center and walking distance to several fine restaurants including Max's Tavern, Pizzeria Uno, Plan B Burger and more. Spend your day at close by Six Flags New England or take in the many events at the Big E and Eastern States Exposition grounds, each within an easy 10 minute drive. In addition, our central location provides easy access to major businesses, universities and colleges, such as MassMutual Insurance, Steel Partners, Smith & Wesson, Springfield College, Western New England University, American International College and the University of Massachusetts. Each morning of your stay, savor Hampton's free hot breakfast, featuring our famous, fresh-baked waffles. If you’re heading out early, we offer a quick, healthy breakfast and a bottle of water - all packed in a free Hampton's On the Run Breakfast Bag™ (Monday to Fridays). Our contemporary 550 sq. ft. conference room is ideal for board meetings and training sessions for up to 25 people. Print your flight boarding pass, or check emails with free WiFi in the business center. Exercise in the 24-hour fitness center, or swim in the heated indoor pool. Retire to your comfortable and spacious guest room or suite, equipped with a clean and fresh Hampton bed®, free WiFi, a flat-screen TV, and a generously sized workspace. There's always a friendly face, and free tea and coffee in the lobby 24/7, should you need some advice on things to do in Springfield, MA.

Frequently Asked Questions

What’s the cancellation policy at Hampton Inn & Suites Springfield Downtown?

The cancellation policy at Hampton Inn & Suites Springfield Downtown depends on your room type and booking terms.

What are the check-in and check-out times at Hampton Inn & Suites Springfield Downtown?

Check-in at Hampton Inn & Suites Springfield Downtown starts from 15:00, and the standard check-out time is by 12:00.

Is breakfast available at Hampton Inn & Suites Springfield Downtown?

Yes, Hampton Inn & Suites Springfield Downtown provides breakfast. Options include Western.

Are pets allowed at Hampton Inn & Suites Springfield Downtown?

Yes, pets are allowed at Hampton Inn & Suites Springfield Downtown, but it’s recommended to contact the property directly to confirm.

How do I get to Hampton Inn & Suites Springfield Downtown from the nearest airport?

The nearest airport is Bradley International Airport, located about about 25 mins from hotel by car (33.3 km) away.

About This Property

Nearest AirportBradley International Airport
Distance to Airport33.35KM
Nearest Train StationSpringfield Station
Distance to Train Station3.08KM
Average Price FromEUR136
Hotel Star Rating2