Super 8 by Wyndham Springdale AR

Should have known from the “now hiring housekeeping” sign out front, and the empty filthy pool. Worst experience I’ve had at a hotel ever? I don’t usually do this but have to warn others!! There were weird rusty colored stains on the sheets, a cigarette burn and the top sheet wasn’t fitted to the bed properly so it came off to reveal yellow stains that our feet had to touch. Extreme dust from years of neglect right on the box spring near our pillows. Wires falling out of their boxes. The chair in the room was covered in deep cig burns. The vent in the bathroom has never been dusted and it’s caked in it, and the ceiling in there is scary as well. We had to stay one night but checked out 2 days early. The person at the front desk Bobbie? Was extremely hostile. Called me a liar. Told me she would give me a FULL refund but then lied about it and only gave me a partial refund I still have yet to receive. Never been treated like this before by a hotels staff or is she the owner? YOU HAVE BEEN WARNED!!!!

I booked a downstairs handicap accessible room thru *******. I called the location and verified my room was downstairs. I explained I was on a walker and could not to stairs. They verified I had a downstairs room. When I checked in they said I was in 201. I told them I booked and paid for a downstairs room. I was told they gave my room to someone else. I told them that was not going to work. The front desk lady changed my room to 107 when I told her had already paid for my room. She was very polite and courteous. I was unhappy with the breakfast in a bag. Yogurt, mixed fruit cup, mini muffin and a breakfast bar. Overall I would stay at this location again. Room was very clean.

Staff was very helpful and friendly. They offered premade breakfast like yogurts, breakfast bars, muffins etc. The pool was clean and the room were decorated with some amazing photography. Mainly the staff was simply amazing. Our room key wasnt working, they fixed it immediately and even walked back up with us to make sure it worked.