Element Spring Valley

Love this place , everything about it is amazing and the kids love it too! Not to many kids pay attention to the cleanliness and breakfast but they love it here and the heated pool

The service was excellent, clean rooms, nice hot breakfast 🍳 comfortable and formidable location

I had meetings scheduled in the New York/New Jersey metropolitan area, and TripAdvisor suggested this establishment. I was warmly greeted at check-in. The lobby area has a spacious design with a white background. My room was clean and cozy. It was styled like a one bedroom apartment. It contained a living room/sitting area; a kitchenette with two burner stoves, a full sized microwave, and a full sized refrigerator. The room contained a full sized desk and an ergonomic chair. I really appreciated the island in the kitchen area. The morning breakfast provided hot and cold meal options. The automatic espresso/coffee machine is a big plus. Good stay with good service.

We're Marriott Bonvoy members and stayed here one night of our road trip. I was really pleased that it was reasonably priced. We would stay here again if we happen to travel this way. The complimentary breakfast was wonderful. It was convenient to have a super Target right next to us for purchasing our take out dinner the evening we arrived as we were tired after a long day on the road.

Stay so far away from this hotel run by a bunch of trashy rude thieves. The receptionist whose name is Rahid had not one decent bone in his body. From the minute we tried checking in he refused every single request saying nothing exists or is available- in the empty hotel. He had no more cribs to give my second child, no availability for my family and our friends’ family to stay on the same floor. Everything was no. It gets worse. He lied that there were no connecting rooms in that actual hotel (there are) ,lied that no one is allowed in the lobby after 9 pm, and followed our children around the lobby all Saturday taking pictures and videoing them and their toys , because they were playing soundily. He yelled at the children throughout the ENTIRE day while they sat in the lobby with their games, at one point threatening to call the police if they don’t be quiet. The management is rotten at the top- he claimed he was FaceTiming his manager while showing him the kids. We found none of our rooms to be clean that afternoon at 4 pm- sure enough housekeeping told us they were told by RAHID - who was the one sole staff of the entire hotel ,NOT to clean our rooms. When asking him why not , he said we only clean every THREE days. More lies. So we found the housekeeper herself and asked her if she cleans every day and she said yes. Worst part is he stole hundreds on fraudulent charges after we checked out. That wooden ledge in the lobby that’s been loose for a year already, which someone has written about it in a review a year ago, is still broken. Unsurprisingly he claimed we broke it. The only damage was a flowerpot that knocked over by accident but he said it was TWO pots, the ledge AND a painting. All a LIE. We have taken children to hotels many times before and have never received such a horrible experience. We were literally abused by this nasty receptionist for the entire day. The trauma is real. The staff that came in to fill in between were more of the likes of him - they also never were interested in accommodating even one request. Stay far away.

We stayed for one night and totally enjoyed it. Everything was clean. Beautiful lobby with plenty of comfortable chairs to relax. Very good breakfast including avocado toast which was a treat. Loved the warm pool. So rare to get that at a hotel even if they say the pool is heated. Friendly and helpful people at the front desk. Bed was excellent! We'll stay there again. My only complaint is that they could use more signage directing people to the front entrance. It's in the back and you would expect it to be in the front. Confusing late at night. But otherwise all was excellent and it was a great place to rest after a long day of traveling. The hotel is next to a mall so you have to drive into that to get to the hotel.