Hampton Inn by Hilton Spring Lake Fayetteville

We absolutely enjoyed our stay. Staff members (Eric, DaQuan and LaTonya) were very professional, cordial, knowledgeable, accommodating and talked as if they really enjoyed their jobs and being of service. This Hampton Inn will definitely be my first choice of hotels the next time I'm in the area.

We had no idea that there was active construction going on and we were assigned a room next to it. We arrived very late 3a and were awoken at 7am to extraordinarily loud construction noise. Terrible. We could stay there another night even though we paid for it. We should have been told!!!!

The property was over booked, they downgraded my room then brought in a broken bed that was caved in for my brother to sleep on. He ended up sleeping on the floor. They refused to give me a refund to let me leave to go to the next hotel that had the room I originally booked available instead of a downgraded room with out notice.

Checking in was quick and easy. The guy working was very friendly and very helpful. The morning counter woman was not as friendly. Someone asked her for help with the breakfast and while she offered assistance she made a snide remark directed at another guest.

I visited this location 21-23 FEB. Let me break down my experience. I am an army veteran with high anxiety/OCD. Interactions are EVERYTHING to me! Breakfast: Now breakfast wasnt a 5-star restaurant quality & that shouldnt be expected at a hotel breakfast bar. However, it was a nice spread. You could definitely eat there every morning to start your day and not be mad at all. I just wish the coffee was better. I am a coffee snob lol They also have a mini supermarket equipped with frozen meals, drinks, snacks & drinks. Rooms: I shared a Double Queen Suite with my sister Rm 104 I believe. The room was HUGE. I have stayed in many hotels. We had so much room it was ridiculous. It felt like a mini condo. The bathroom was a decent size (I just wish it was a walk in shower). The kitchen area was appreciated. (Microwave/mini fridge & sink; with lots of counter space) The living room area has a couch and chair. Like I said we had SPACE. Service: Ms Toya, Judea & Eric were amazing. I dont think I had a question they couldnt answer. Coming from MD; the ease of conversation and the happiness of their attitudes were so appreciated. Stellar Staff! Location: Okay so I gave this a 4/5. The hotel is tucked away. My GPS had me go past it a few times. They also have some outside construction going on; which makes it difficult to know if you are in the right place or not. Parking: Even with construction there was plenty of parking and I never felt unsafe. I definitely recommend this hotel to anyone looking for a piece of MIND!

Highly Recommend The room was spacious and clean. Nice shower and a large TV