Hampton Inn by Hilton Spring Lake Fayetteville

The property was over booked, they downgraded my room then brought in a broken bed that was caved in for my brother to sleep on. He ended up sleeping on the floor. They refused to give me a refund to let me leave to go to the next hotel that had the room I originally booked available instead of a downgraded room with out notice.

Checking in was quick and easy. The guy working was very friendly and very helpful. The morning counter woman was not as friendly. Someone asked her for help with the breakfast and while she offered assistance she made a snide remark directed at another guest.

I visited this location 21-23 FEB. Let me break down my experience. I am an army veteran with high anxiety/OCD. Interactions are EVERYTHING to me! Breakfast: Now breakfast wasnt a 5-star restaurant quality & that shouldnt be expected at a hotel breakfast bar. However, it was a nice spread. You could definitely eat there every morning to start your day and not be mad at all. I just wish the coffee was better. I am a coffee snob lol They also have a mini supermarket equipped with frozen meals, drinks, snacks & drinks. Rooms: I shared a Double Queen Suite with my sister Rm 104 I believe. The room was HUGE. I have stayed in many hotels. We had so much room it was ridiculous. It felt like a mini condo. The bathroom was a decent size (I just wish it was a walk in shower). The kitchen area was appreciated. (Microwave/mini fridge & sink; with lots of counter space) The living room area has a couch and chair. Like I said we had SPACE. Service: Ms Toya, Judea & Eric were amazing. I dont think I had a question they couldnt answer. Coming from MD; the ease of conversation and the happiness of their attitudes were so appreciated. Stellar Staff! Location: Okay so I gave this a 4/5. The hotel is tucked away. My GPS had me go past it a few times. They also have some outside construction going on; which makes it difficult to know if you are in the right place or not. Parking: Even with construction there was plenty of parking and I never felt unsafe. I definitely recommend this hotel to anyone looking for a piece of MIND!

Room was spacious and comfy, bathroom was clean and big, staff was very accommodating. Hotel is under construction - only negative, but it was still a great stay.

Clean, quiet and comfortable! We really enjoyed our stay at this Hampton Hotel. The room was clean and comfortable, and we especially appreciated the assistance we received from Kayla at the front desk. She helped us both on the phone before our arrival and at the desk the evening we arrived. She was very helpful answering our questions and helping us check in. The only thing I would mention as a slight issue (Feb. ‘25) was the construction on one side of the exterior of the building, but it didn’t affect our visit in any way, so it wasn’t a problem for us.

Clean nice sleeping bed