KansasTraveller87853
March 1, 2024
We paid almost $100 per night for this hotel for 3 people. One of the nights only 1 of us stayed there. This hotel advertises breakfast from 6-9 AM, with hot items like sausage and eggs. ***This is one of the main reasons we chose this hotel as we really like a breakfast with hot items.**** Well, my 90 year old mother, who eats very sparsely, went down ***two days in a row*** at about 8:20 - 8:30 AM only to find they were out of eggs and orange juice. On the second of those days I was with her when this happened. I went and told the young man at the desk my mother would like some eggs. The young man told us to wait, went in the back room (no doubt went to ask the older man, whom I would guess is his father). The young man came back and told us, "Breakfast is over!" making hand motions like "finished, done!". I asked him what time breakfast was till and he said 9 AM. I looked at the clock and so did he, and he said, "I know breakfast is until 9AM but breakfast is finished!" Not only was this rude and a ripoff, but he even implied we should not be eating anything out there remaining (such as bagels, etc.) Then, a few minutes later, without missing a beat, he asked me if we are checking out. I said yes, meaning, "Yes, after we are done with our breakfast, we will return to our room and get our stuff." We ate and then returned to our room only to find our key would not work. The older man had to come and open it for us, no apologies of course for that, or for the breakfast episode. We really feel like we got ripped off and I am really burned on the Super 8 name.