Spa Hotels in Florence

⭐️⭐️⭐️⭐️⭐️ The service at The St. Regis Florence was exceptional. After my departure, I discovered I had left some items in my room. The hotel team promptly responded and efficiently coordinated the delivery of my belongings to my next hotel. Their professionalism, responsiveness, and attention to detail exemplify the true St. Regis standard. I am deeply appreciative of their excellent support and highly recommend staying here.

Hotel location is good, only 12 minutes from train station and within walking distance to other main sites. It is a super clean boutique hotel with a small garden inside which highlights it's attractiveness. Staff were very friendly and helpful. We needed to leave the hotel early for day tour and asked for two breakfast bags to be ready early morning. When we approached the reception at 6:45 am, the breakfast bags were ready for picked up and they also provided us with hot coffee in paper cups. They were so considerate. I'll definite trily stay at this hotel for our next trip.

The location is excellent, making it super convenient to get around. The room itself is also very spacious with good amenities. The only downside was a really bad smell coming from the bathroom, which was quite unpleasant. Also, the air conditioning was freezing cold, and the one in the living room couldn't even be turned off. My extra bed was in the living room, and I was shivering the whole night – it certainly didn't feel like 40-degree Italy!

An absolutely fantastic hotel with a lot of character! It's just a 100-meter walk to the Duomo, and you can even see it from your window. All the major attractions are within a 10 to 20-minute walk. If you get tired from shopping, you can easily pop back to the room to rest or use the restroom, which is much more convenient than finding one outside, and then head back out to explore. The bathroom is large and clean, and it even has a big Jacuzzi tub. The bed is super big and comfortable. Even though it's on a main road, the double-glazed windows block out all the noise, so it's perfectly quiet. Breakfast is also very good, and the coffee is excellent. All the staff are incredibly friendly and enthusiastic. I especially loved their staircase; the lighting and shadows give it a really stylish feel.

The advantages and disadvantages of the living experience are discussed below: 1. The hotel is far from the hustle and bustle and is relatively quiet, which means that it is more troublesome to go to the city center. There will be 3 shuttle buses in the morning and 3 in the afternoon to the city entrance. Of course, there will be 3 return trips in the afternoon (the hotel charges €2.50/trip). The sound insulation of the room is poor, and sometimes it is even a bit noisy. The location of this hotel is a bit remote. If you take a taxi to the city, it is basically €23-€35 [I have taken prices in this range. The train station (Santa Maria Novella Station) to the hotel is €32-€35, and the city to the hotel is in the €23-€32 range] 2. The hotel has a snack bar/bar (Snack Bar) with very high hamburger prices. I didn’t eat all day because I was in a hurry to catch the train on the day I arrived. I ordered a hamburger for €20/piece and tiramisu for €10/portion. The speed of serving the food was really super slow. The main restaurant and breakfast are at the same dining place-the dinner menu is relatively small and the price is relatively expensive. It is not recommended. I was traveling alone, so I had dinner at the hotel for several meals (I was afraid that it would be unsafe to stay out too late). 3. The front desk service was generally good. All questions were answered. 4. There is no swimming pool on the cover of the hotel (it has been demolished for a long time). I was attracted to the swimming pool and chose this hotel. However, there is now a waterfall in the open courtyard for viewing. 5. If you don’t drive yourself, I don’t recommend you to stay at this hotel because the transportation is inconvenient and you basically can’t avoid the need to take a taxi unless your daily itinerary is completely based on the shuttle bus pick-up time. Of course, if you don’t care about that little money, please feel free to do so~

Overall, absolutely fantastic with an unbeatable location. Just a heads-up on the soundproofing and corridor design. We had a wonderful time celebrating our honeymoon at the Rivoli Boutique Hotel in Florence! First off, I have to praise their service – the staff were incredibly friendly and polite, always happy to help with any request. The biggest surprise was that the hotel, knowing it was our honeymoon, thoughtfully upgraded us to a deluxe room for free. That truly earned them major bonus points! The hotel's location is also superb. It's less than a 10-minute walk from the train station, which was a huge relief for us with heavy luggage, as the route is short and flat. The street where the hotel is located felt very safe at night, and there are many restaurants with different styles right downstairs, so finding food was never an issue. Breakfast was pretty good too, and both the rooms and public areas were spotlessly clean and felt newly renovated. However, there are a few minor points for improvement I'd like to mention. We stayed on the second floor, and while there's an elevator, the buttons seemed a bit temperamental – sometimes it took a long time to respond, and it occasionally skipped our floor entirely. Also, the corridor after exiting the elevator is quite narrow, and to reach some rooms, you even have to go up and down two steps. This could be a bit awkward if you have heavy luggage. What bothered us the most was actually the poor soundproofing in the room. The electronic sound from the door lock was very loud when operated, and it seemed like the vibration damping wasn't great because whenever the neighboring room closed their door, we'd feel a significant vibration and hear a loud noise. We were even woken up by neighboring doors opening and closing at 7 AM. Furthermore, the walls between rooms seemed quite thin, as we could clearly hear conversations and objects being moved next door. Aside from the soundproofing and the luggage handling routes, the hotel's service, cleanliness, and location are truly exceptional. If you're not sensitive to noise, this is definitely a perfect place to stay!

Great Hotel. Excellent location and accessible to most attractions. Pleasant check-in and can state that all staff were extremely nice and helpful. Amazing room provided (complementary upgrade). Kitchenette with sitting area, large bedroom with comfortable bed and pillows. Large bathroom with a massive spa bath. I would highly recommend staying at this hotel.

This hotel's rooms are incredibly beautiful and clean! They provide a wide array of disposable amenities, including slippers and body lotion, which is quite rare for European hotels. Our room even had a small balcony with a lovely view of the pool downstairs and the surrounding trees. While breakfast wasn't entirely to my taste, the variety was impressive, even featuring honey with a honeycomb. The front desk offers complimentary luggage storage, which was very helpful. A thoughtful touch was the free long-handled umbrellas available for guests, especially since it happened to be raining during our stay. The only real downside is that, despite being close to Florence train station in a straight line, the walk from the station to the hotel is actually quite long. Plus, exiting the Florence station involves going down a set of stairs, which is very inconvenient with large luggage. This made the walk to the hotel feel even longer, especially with intersections where poor signal made maps unclear and it was easy to get lost. Nonetheless, I highly recommend this hotel. The internal environment is very well-maintained, and the front desk staff are patient and polite. If I have the chance to visit Florence again, I would definitely choose this hotel. The price is truly excellent value for money.

The hotel is very close to the city center. All tourist attractions are within walking distance. The soundproofing is excellent. The breakfast is also very good.

I booked total 14 days for a same room, I just request make up room services 2 times only, that why my room face tissue and toilet tissue use finished, so I ask for more 2 boxes face tissue and 2 rolls toilet tissue, but a male room service staff don’t give and say need exchange one box face tissues for one roll toilet tissue and then I walk in complain this case with reception female staff, finally she give me back 2 rolls toilet tissue, but her attitude so bad sit say me wrong use words describe toilet tissue only, may I ask all room customer if case like this make sense or not? Original I gave them full mark comment for this hotel, now I trade back my original comment and give them lower mark comment first until after 2 days when I leave this hotel and they do back good attitude and improve for their service and then I will give back them good comments! I am very easy handle person just say actually things only!