Spa Hotels in Florence

⭐️⭐️⭐️⭐️⭐️ The service at The St. Regis Florence was exceptional. After my departure, I discovered I had left some items in my room. The hotel team promptly responded and efficiently coordinated the delivery of my belongings to my next hotel. Their professionalism, responsiveness, and attention to detail exemplify the true St. Regis standard. I am deeply appreciative of their excellent support and highly recommend staying here.

Hotel location is good, only 12 minutes from train station and within walking distance to other main sites. It is a super clean boutique hotel with a small garden inside which highlights it's attractiveness. Staff were very friendly and helpful. We needed to leave the hotel early for day tour and asked for two breakfast bags to be ready early morning. When we approached the reception at 6:45 am, the breakfast bags were ready for picked up and they also provided us with hot coffee in paper cups. They were so considerate. I'll definite trily stay at this hotel for our next trip.

This is the second time I stayed in this hotel. The hotel is warm and comfortable. The terrace overlooks the entire old city and is suitable for watching the sunrise. The location is excellent.

This is the best hotel we stayed in Italy, with amazing attention to details, including room facilities where you will be amazed by the set up of the bathtub, the concierge, Cosmo, who can book you any restaurant in the city and grant you VIP treatment in The Mall Firenza, the doorman’s hospitality is also amazing, plus it is in the center of of city where all the hot spots are in walking distance. We will definitely come back!

The location is excellent, making it super convenient to get around. The room itself is also very spacious with good amenities. The only downside was a really bad smell coming from the bathroom, which was quite unpleasant. Also, the air conditioning was freezing cold, and the one in the living room couldn't even be turned off. My extra bed was in the living room, and I was shivering the whole night – it certainly didn't feel like 40-degree Italy!

The advantages and disadvantages of the living experience are discussed below: 1. The hotel is far from the hustle and bustle and is relatively quiet, which means that it is more troublesome to go to the city center. There will be 3 shuttle buses in the morning and 3 in the afternoon to the city entrance. Of course, there will be 3 return trips in the afternoon (the hotel charges €2.50/trip). The sound insulation of the room is poor, and sometimes it is even a bit noisy. The location of this hotel is a bit remote. If you take a taxi to the city, it is basically €23-€35 [I have taken prices in this range. The train station (Santa Maria Novella Station) to the hotel is €32-€35, and the city to the hotel is in the €23-€32 range] 2. The hotel has a snack bar/bar (Snack Bar) with very high hamburger prices. I didn’t eat all day because I was in a hurry to catch the train on the day I arrived. I ordered a hamburger for €20/piece and tiramisu for €10/portion. The speed of serving the food was really super slow. The main restaurant and breakfast are at the same dining place-the dinner menu is relatively small and the price is relatively expensive. It is not recommended. I was traveling alone, so I had dinner at the hotel for several meals (I was afraid that it would be unsafe to stay out too late). 3. The front desk service was generally good. All questions were answered. 4. There is no swimming pool on the cover of the hotel (it has been demolished for a long time). I was attracted to the swimming pool and chose this hotel. However, there is now a waterfall in the open courtyard for viewing. 5. If you don’t drive yourself, I don’t recommend you to stay at this hotel because the transportation is inconvenient and you basically can’t avoid the need to take a taxi unless your daily itinerary is completely based on the shuttle bus pick-up time. Of course, if you don’t care about that little money, please feel free to do so~

Great Hotel. Excellent location and accessible to most attractions. Pleasant check-in and can state that all staff were extremely nice and helpful. Amazing room provided (complementary upgrade). Kitchenette with sitting area, large bedroom with comfortable bed and pillows. Large bathroom with a massive spa bath. I would highly recommend staying at this hotel.

Pros: The cleanliness was exceptional, truly comparable to a five-star hotel, and the decor was lovely. There are many Chinese restaurants nearby, and it's very close to the train station, making travel convenient. Cons: I stayed in room 006, and the shower stall was extremely small. It was difficult to turn around inside, and I had to adjust the water temperature before stepping in. Another downside was the noisy air conditioning; even when turned off, there was still a ventilation sound, though it didn't significantly affect my sleep. Overall, I'd still give it a good review.

The hotel is very close to the city center. All tourist attractions are within walking distance. The soundproofing is excellent. The breakfast is also very good.

I booked total 14 days for a same room, I just request make up room services 2 times only, that why my room face tissue and toilet tissue use finished, so I ask for more 2 boxes face tissue and 2 rolls toilet tissue, but a male room service staff don’t give and say need exchange one box face tissues for one roll toilet tissue and then I walk in complain this case with reception female staff, finally she give me back 2 rolls toilet tissue, but her attitude so bad sit say me wrong use words describe toilet tissue only, may I ask all room customer if case like this make sense or not? Original I gave them full mark comment for this hotel, now I trade back my original comment and give them lower mark comment first until after 2 days when I leave this hotel and they do back good attitude and improve for their service and then I will give back them good comments! I am very easy handle person just say actually things only!