Florence Hotels with Hot Tub

Great hotel with a perfect location. Staffs are friendly. Breakfast spread is good, would rate perfect if you cater more to Asia travellers. After 1 week in Italy, we do miss some Asia breakfast spread. My family love the cozy area on the top floor.

From the moment I checked in, until the moment I checked out, I was thoroughly looked after at the hotel by the friendly and professional staff. Many thanks to Alessandro on Reception and Claudio from the bar for looking after me so well. If you are travelling from the airport, catch the tram to Uscita Place which is a four minute walk to the hotel. Keep to the left when you alight the tram and the hotel is situated opposite United Colours of Benetton on Via Cerretani. The location of the hotel is fabulous as I walked everywhere. I was upgraded to a Superior King Room, which for Italy was very spacious, clean and comfortable. I asked for a room in a quiet area of the hotel and heard no disturbances throughout my stay. The hotel is not very large and very contemporary inside with a good restaurant, bar and lobby area. I had a complimentary cocktail in the bar and all of my soft drinks in the mini bar were also complimentary and unlimited free water as part of my All Accor status. The breakfast was buffet style and had a quality selection of food and drinks, and an excellent selection of pastries, which I walked off every day. I thoroughly recommend this boutique style hotel for your stay in Florence due to its excellent connection links with the airport, it's location for all the local attractions and large rooms for Italian properties.

If you are coming to Florence (Firenze) via the train, staying at the Hotel Mercure Firenze Centro is a good choice as it is located just about a block away. It maybe a bit tricky to locate it the sign is not very apparent and is somewhat small. It is more visible from across the street. There is also a side entrance .When we were there in July 2022, they had a mandatory appointment time to reserve for the continental breakfast each morning starting at 7a.m. to avoid overcrowding and social distancing. Hotel Mercure Firenze Centro is a very convenient 10 minute walk to the Duomo. The service was very efficient at check in and they were very more than welcome to store our luggage as check in time wasn't until after 4p.m. The rooms are very huge and daily room service was good.

The front office team is outstanding. Didn't manage to get his name, he was on duty on the night(9/7/2024) we checked in. Extremely patience and fed us with info. Alberto who seems to be the front office manager have been very accommodating. Thank you team. Location is great, steps from Firenze S.M.N and to most tourist spots. Will stay at the property if we visit Florence again.

I enjoy myself staying there. Staffs are very friendly, speak excellent English, and very helpful too. The room are nice and clean. Location is excellent. Will definitely come back again

I have stay in this hotel for 3 times , first 2 times they upgrade me to a junior suet but this time they haven't do this. their breakfast is very good, their services is better, they are always helpful. Hope to come back again and they can do better than this time. I will recommend more friends to live here, the room is very comfortable and special. The nice guys is good services and doing very well on everything. Everyday have a different type of food on their breakfast. The services guys always smell with the peoples.

Even the equipment such as elevators and decorations is really old-fashion, they still provide equivalent service that a 4 stars hotel should have, including room services, reception and breakfast. and it's location is not far away from city centre. However, don't give a high expectations to equipments of this hotel can provide, remember it is a hotel established in around 1960s.

I really like this hotel. It deserves to be regarded as the most beautiful four seasons. There is a huge garden for walking. The rooms are large and beautiful. The pizza in the restaurant next to the swimming pool is also delicious. There is a shuttle bus to the famous street. I will stay here next time. Want to live

Traveled to Florence before COVID and stayed here I came back to Florence this year to travel again and had to book this hotel again. Great location, service and the room condition were great. I traveled alone and they assigned me to a single room that is located right next to the emergency exit in the beginning. And it was really loud since people were coming in and out. I asked the reception to change the room and they assigned me to cleaner and quieter single room. Very much appreciated.

Choose another hotel. When we first arrived I had high hopes. The hotel looked nice and the rooms were clean Then it quickly went down hill. At night it felt like a furnace in the room, causing a horrible night sleep. I asked others in my group and they experienced the same thing. What we found out is that the front desk ( who are not very friendly) control each rooms temperature. The next night I talked to them and they begrudgingly said they would lower it. I additionally had to call and complain because the temperature did not change. The room does not have a lot of outlets and only on 1 side of the bed If you came with a tour, you do not eat breakfast on the main floor, you need to go to floor -1. It is a very dreary room with a very dreary breakfast. The food was not good. No fresh fruit, warm milk. Nothing appealing If it was located in City center MAYBE you would tolerate this, but you are not. You need to spend additional money on a taxi. Overall, I absolutely would not recommend. This is not a 4 star hotel in my opinion