Juanga, Morotai Selatan, Morotai Island, South Morotai, Morotai Island, North Maluku, 57771, IndonesiaSee Hotel Details
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1 night
Guest Reviews
5.9/10
12 review
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Run away from this establishment! We should have taken into account the catastrophic comments from customers.
We had to change rooms twice. In the first, a water leak in the ceiling (which did not date from the day before given the mold!) had completely soaked my friend's pillow. In the second, large cockroaches were running on one of the nightstands and the end of the nearby bed. And it made the employee laugh who came to crush them... Finally we ended up in a third room where this time the air conditioning compressor was whistling outside.
I am not the type to leave bad comments, and even less to fuss in a hotel, but given the dirtiness of the rooms (disgusting bathroom with traces of previous customers' feces on the shampoo dispenser) and the staff who don't give a damn, this is the first time I've seen that!
Really a shame for an establishment that, if it were well maintained (ceiling that had just collapsed above one of the entrances), could be perfect. And no commercial gesture!
Luckily we had only paid for one night!
The only positive points are the swimming pool (functional), the laundry service and the proximity to the port.
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Guest User
Superior Double or Twin Room
Stayed in Jun 2024
Travel with friends
7 review
8.0/10
Very Good
Posted on Aug 10, 2024
Far from everything, it is a small corner of "luxury" for tourists. The rooms are dilapidated and the breakfast leaves something to be desired given the lack of diversity. The staff is very pleasant and will gladly help you if you have a problem. Requires a means of transport.
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Prasetyo
Superior Double or Twin Room
Stayed in Oct 2022
Business travelers
4 review
10.0/10
Outstanding
Posted on Nov 25, 2022
Great
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Guest User
Stayed in Jan 2024
Business travelers
10.0/10
Outstanding
Posted on Feb 29, 2024
I love the hotel because it was located on the shore beach, and near a local harbor and also has private harbor. So, it will easy to reach it or travel by land or by ocean. The room was spacious, clean, neat and lovely, mine was with balcony so i could be able to see sunset everyday while sitting in the balcony enjoying afternoon tea and snack. The staff were really friendly and helpful. Sadly, the breakfast menu was so-so and not many variety. I hope the will be able to renovate the rooftop soon enough because it was great place to hangout in the afternoon.
Guest User
Stayed in Dec 2024
Couples
2.0/10
Posted on Jan 8, 2025
Katastrophe leider. Voll aufgeregt davor, da mein Freund hier in 2019 schon war und nur gute Sachen erzählt hat. Der aktuelle Manager hat null Ahnung was er da tut. Sauberkeit wird in diesem Fall nicht gelobt. Das Personal ist null trainiert, aber sind voll net und freundlich. Englisch wird kaum geredet. Und als Gäste werden alle asoziale Leute akzeptiert, die sich an den Regeln nicht halten. In mehreren Abende rauchen einige Gäste in Flur bis spät in der Früh, und hinterher wird sehr viel Müll gelasen. Manager sagt nichts und tut auch nichts, obwohl wir uns mehrmal beschwert haben. Schade Schade
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Guest User
Stayed in Nov 2024
Couples
4.0/10
Posted on Dec 17, 2024
Sehr nettes und hilfsbereites Personal, dass war es aber auch. Zimmer nicht sauber und überall in den Fluren und teils in den Zimmern wird bis spät in die Nacht geraucht. Manager hat hier auch voll versagt. Selbst nach mehrmaligen beschweren ist nichts passiert. War vor 5 Jahren auch hier und es hat sich komplett ins schlechte verändert. Nie wieder