Grand Hotel Europa Palace Reviews

Very clean structure, comfortable and quiet room, efficient services, very efficient and always available staff, excellent breakfast and excellent dinner,

The view outside the window is wonderful. Very close to Sorrento station. Convenient access to major tourist attractions. Great service. The swimming pool is closed during the winter season. Concierge is very friendly and detailed. The cat is cute and kind. This is the best hotel.

Absolutely beautiful hotel with breathtaking views of the sea. We were kindly upgraded to ocean view suites upon arrival and the rooms were spacious and clean. The staff were extremely helpful and kind throughout our stay and always available to help (with bags, suitcases etc) as well as being very attentive. Hotel was quiet and the food at breakfast and dinner was delicious. Pool and beach area were relaxing, well kept and offered gorgeous views. The hotel is right next to the centre and easily accessible. Would definitely come here again !

I have put Septembet 24 but it was 2023. Wecwould love to go back to stay here but it is no longer in any travel brochures. We booked through Jet2. Why is it no longer available?? I have looked at various holiday firms ie Jet2 Tui etc but no one will explain!! and there are no dates open . It's very sad as we enjoyed 2 lovely weeks here. The hotel is amazing as was the service, the staff? the views and the location.

I cannot recommend this hotel enough. I was a touch apprehensive as some older reviews reference outdated elements of the hotel, and there might be a few, but the gorgeous, modern open lobby area, back patio over the water, pool, food service, and deck overlooking the Golfo do Napoli were truly beautiful, clean and unlike any other hotel that I could see in the area. It was a quiet oasis/escape from the busy Sorrento crowds, and is located very centrally (seriously, a safe 2 min walk from the action). Staff was extremely kind and accommodating as well. The room was spacious and clean. The only comment is that the TV is outdated and doesn’t have many channels at all, so we ended up watching movies on a laptop at night. But this wasn’t really an inconvenience on a trip where we were able to hang on the hotel’s clean, open patio drinking spritzes until well past sundown.

Makes no sense this is rated #72. Granted we had a top floor ocean view room. But the location is close enough to walk to the center. Breakfast is fine. The outdoor area and view of the Mediterranean is fantastic. And make sure you take the elevator down to the pool and pier - very interesting.

Lovely hotel . Staff friendly and great rooms. Thank you for a great time We stayed sept 2024 and really enjoyed ourselves and everything grand Europa offered . We had amazing views. Lots of space in our suite . A very clean and large bathroom We highly recommend

We had the best experience we could've imagined! Everyone on the staff was terrific and went above and beyond to help us. The location of Grand Hotel Europa Palace was also perfect for the main part of the city, the train station, and the port. Highly Recommend!

Very nice hotel. The staff was adequate. The room was good -- would have appreciated hot water for shower as opposed t lukewarm. The dining facility was very nice-lots of choices for breakfast including lukewarm coffee. For the price we paid per night, it would have been nice to have a shuttle from Sorrento City Center.

We had a wonderful five night stay here. The staff are amazingly kind, helpful and friendly. The pool was large and very nice as well as the deck down by the sea with one of the sides rocky and one side sandy so no water shoes needed. The location to the town center is just a quick five minute walk which made it great for dining, shopping and sightseeing. The breakfasts included and very good in a most beautiful setting and the terrace overlooking the Bay of Naples and Vesuvius was a great place to enjoy the views each night. The hotel and rooms are definitely older but we were told they are undergoing a major renovation shortly. I’d stay again either way. We had a great time here and were treated so well!

We are currently in Sorrento staying at a nearby hotel, trying to enjoy the vibe of Sorrento, which is beautiful, serene, quiet town in Italy. This hotel had the music blasting that we can’t even hear ourselves talking. It’s the same type of music and it becomes mind numbing. No other hotels or restaurants in the region have made any noises. We’ve noticed that most places in Sorrento are very respectful of silence, but not this place. This place is wrecking the vibe of all the places in the area.

Such a lovely hotel - the word "grand" certainly does it justice. The public areas have beautiful paintings and objets d'art, and the rooms extremely comfortable. The staff are just fantastic: Vincenzo, Giorgio, Mario, Luigi & Alessia (to name a few!) are so friendly and welcoming.

The service and staff were AMAZING! The views from the terrace were breathtaking. This hotel is gorgeous! We enjoyed the beach club and pool. The breakfast was lovely. Great location, spectacular views, unbelievable staff and service! We will be back! Thank you!

An amazing location to eat or drink with a sunset location! Although mid price, the service is exceptional, the food is fantastic and Sergio will recommend an excellent wine to accompany your meal. Once you've eaten you can recline on a sofa and watch the boats or night lights of Napoli in the distance. Worth every penny!