"The hotel is beautiful, spacious, and the service is excellent. Check-in was very convenient; I simply gave my name at reception and immediately received my room key. The rooms were large, clean, and comfortable. A big thumbs up is the free parking service – it's so convenient! 🤗🤗 I especially loved the hotel lobby and garden; they were so beautiful. I'll definitely take lots of photos to capture these wonderful memories! 🤗🤗"

"Friendly professional service … nice setting and beautiful room"

"Wow the room that I had booked was absolutely lovely, it was spacious, clean and the bed was so comfortable, I had a really good nights sleep.  The hotel is only a walk away from the airport terminal so i was able to have breakfast without having to be stressed for time.  I will be returning in the near future for my next trip.  The hotel is great value for money."

"Second time staying here. Good location next to airport. Close to the bus stop."

"I highly recommend this hotel☺️"

"Please avoid this hotel if you are visiting the area. I am unsure of where to start here, so I will go in order of severity. 1. The rooms are disgustingly dirty. Upon entering the room, it was clear to us that the carpet and bedding was not clean. I went to sit in the chair by the window, and it was sticky. Upon lifting up the cushion, there was moulding food waste underneath. Perhaps the bathroom would be better? No, there were stains all over the bathroom, and it was apparent the towels weren’t clean. So much so, they will irritate your skin. Shower? No, leaked through the night and the bathroom didn’t drain. Toilet? No, the seat was falling off. Common areas? I saw drinks and cups left by the lift for 3 days. 2. Service - I went down to complain about the above items, and was told by reception that they would write my complaints down and ask the manager to call me. They never wrote my complaints down, and I never heard from the manager. I then went down at night, when I returned, and was greeted by a more helpful member of staff who got the night manager for me straight away. The night manager promised me that we would have the ‘best room’ when we returned. The room was the same. Oh, and don’t believe the paper in your room referring to ‘24 hour chat’ no one will reply if it is late. When you ask about it, they are very open to tell you no one looks at it. So… 3. Value for money - as one of the more expensive hotels in the area, this hotel offers such poor value for money. There is another hotel just down the road, half the price, and is much better. 4. Amenities - so basic. The room does not come with a safe or water in the room. You are expected to go to the pub and grill for drinks, which is ironic as the onsite amenities (such as the gym) are an extra charge. The WiFi is intermittent, for a business hotel, it would be almost impossible to get business done. PLEASE save yourself money and a terrible experience."

"good，It's quiet, good hygiene, friendly service staff, of course cheap, good experience"

"We had a good stay. The staff was very nice and helpful. A good place to relax before traveling, close to the airport."

"First time staying her before our early flight next morning. Lovely room with view of the runway at Birmingham airport. Food in the restaurant was lovely and all the staff very friendly from reception to Dining Room. My only gripe would be how much the price jumped up in a couple of weeks, I could have booked for £88 but then it jumped up to £232 in the space of 2 weeks, I managed to get for £190 with trip. The reason for my delay in booking was I was waiting for the go ahead that I could travel after having a full knee replacement and would not normally pay over £100 but for my own comfort and to save rushing my husband said pay it, would definitely book again but make sure more in advance."