Hyatt Zilara Riviera Maya

Guests appreciate the comfortable, clean rooms with great beds and commend the exceptional, friendly staff. They also praise the impeccably clean rooms, beach, and overall positive experience.

We are now back from a wonderful stay at the Hyatt Zilara Riviera Maya. The stay was so nice, beautiful small resort that have a service that are amazing. The Staff at this resort are one of the best we have seen. We were there for 14 nights stay and from the day we arrive to we left they pamper us with great entertainment and fantastic service. The hotel facilities were clean and fresh, and the beach was wonderful. The food was great, and the Drinks was so nice. The entertainment team was amazing, and they are so professional. On daytime they have so many nice activities by the Pool and the beach. You will not be bored here. In the evening there are show by the pool and nightly entertainment in the Sports bar “The Legend”. From the entertainment team we will mention: The Entertainment Manager Victor and his entertainers: Junuell, Fermin, Sandy and Hector. The resort has three la carte restaurants Capri Grill, Lolas beach and the tempest and one Buffet restaurant El Comendor. In all restaurant they have great service and tasty and good food. Our favourite was the Capri Grill. On daytime they also have Lolas snack bar, and a pop-up restaurant called the Zen- Izaz. Here you can have very nice lunches. We just love the Zen-Izaz because they have different teams for lunch every day. Here we like to mention: Food And Beverage Manager Diego, Assistant Food And Beverage Manger Eduardo, Executive Chef Ruben, Sous-chef Gerrardo, Chef Alto and waiters Ivan, Solemon and Norma. There are tree Bars. The lobby Bar Social, Pool and Swim up Bar Olas, and the Legends Sports Bar. Here they serve great drinks and beer, or soft drinks if you preferred that. Here we would like to mention: Barkeepers Israel, Eric, Abraham and Nelson. The pool waiters Julio and Nicole. By the pool there are also Pool Butlers that take care of you and our favourite was Omar. There also a very nice Coffee place called Coffee Republic, her you will meet the always smiling Barista Lucero. The resort has a great Butler service and to take care of this you will meet the beautiful Fernanda that will help you with whatever you need. We were lucky to get to know the General Manager at this resort Mr. Alberto Albinja and he was so nice and did great job running this resort. We will come back to this resort, and I will encourage you all to try the Hyatt Zilara Riviera Maya.