Hyatt Zilara Riviera Maya
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1 night
1 room, 2 adults, 0 children
All properties in Solidaridad

Hyatt Zilara Riviera Maya

Carretera Federal 387 KM. 299, Solidaridad, Quintana Roo, 77710, Mexico
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hotel overview picture
Highlights
Free parking
Lots to do
Delicious breakfast
Amenities
Outdoor swimming pool
Spa
Massage room
Gym
ParkingFree
Bar
Tennis court
Billiards room
All amenities
Property Description
From the magnificent gardens to the bespoke Zen Spa, beauty and romance lie ahead at every inch of this adults-only paradise. Set beside the crystal-clear Caribbean Sea on a sprawling sugar-white sand beach, Hyatt Zilara Riviera Maya welcomes guests to live in the moment in a breathtaking oceanfront retreat, elevated by Hyatt’s renowned all-inclusive luxury. From stunning seascapes to modern amenities and showstopping cuisine, guests will be taken aback by each inclusion they encounter.
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8.7/10
Very Good
Very good, great breakfast
All 103 reviews
Surroundings
Airport: Cancun International Airport
(47.1 km)
Landmarks: GBRC Playa Del Carmin
(270m)
Landmarks: CircleOne VIP Area and Beach
(720m)
Landmarks: Rosewood Mayakoba
(1.0 km)
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Overview

Rooms

Guest Reviews

Services & Amenities

Policies

Ocean Front Junior Suite Swim Up King
7

Ocean Front Junior Suite Swim Up King

Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
TV
Room Details
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King Room with Tropical View
6

King Room with Tropical View

1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
TV
Room Details
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King Room
6

King Room

1 King bed
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
TV
Room Details
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Oceanfront King Suite
8

Oceanfront King Suite

1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
TV
Room Details
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RESORT VIEW JUNIOR SUITE SWIM UP KING
2

RESORT VIEW JUNIOR SUITE SWIM UP KING

Has window
Free Wi-Fi
Non-smoking
Wi-Fi in room
Room Details
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King Suite With Terrace And Ocean View

King Suite With Terrace And Ocean View

1 King bed
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
TV
Room Details
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Tropical View Double
6

Tropical View Double

Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
TV
Room Details
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Oceanfront King Room With Private Pool
8

Oceanfront King Room With Private Pool

1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
TV
Room Details
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King Room With Terrace And Ocean View
5

King Room With Terrace And Ocean View

1 King bed
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
TV
Room Details
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OCEAN VIEW KING
7

OCEAN VIEW KING

1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
TV
Room Details
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Ocean Front Double Room
4

Ocean Front Double Room

Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
TV
Room Details
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2 Double Bed Suite
5

2 Double Bed Suite

2 Double bed
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
TV
Room Details
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Room With Two Double Beds
5

Room With Two Double Beds

2 Double bed
Free Wi-Fi
Non-smoking
Wi-Fi in room
Room Details
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Tropical View Swim Out King Suite
7

Tropical View Swim Out King Suite

1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
TV
Room Details
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OCEAN FRONT ONE BEDROOM MASTER SUITE
10

OCEAN FRONT ONE BEDROOM MASTER SUITE

Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
TV
Room Details
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Guest Reviews

8.7/10
Very Good
103 reviews
Verified Reviews
  • Cleanliness8.7
  • Amenities8.7
  • Location8.7
  • Service8.6
Average for similar properties in Solidaridad
Most Mentioned
AI Summary
Guests appreciate the comfortable, clean rooms with great beds and commend the exceptional, friendly staff. They also praise the impeccably clean rooms, beach, and overall positive experience.
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
April 21, 2025
Very good, great breakfast
Original TextTranslation provided by Google
Y‍i‍j‍i‍a‍o‍c‍h‍u‍a‍i‍f‍e‍i‍m‍o‍g‍u
April 3, 2024
Not bad, the sea view room is very cost-effective. The price of other room types can be stayed in a better all-inclusive hotel. Cabana charges and coconut charges. Nothing fun. The advantage is that it is close to the sea and close to X Park.
Original TextTranslation provided by Google
M‍e‍n‍i‍ ‍F‍a‍r‍j‍o‍n
January 16, 2024
Booked an ocean-view king room for a higher price. Got a rather humiliating view of some fenced balcony that doesn’t even belong to the room with what appears to be an empty roof. Could barely see any piece of ocean. I have repeatedly asked if this was indeed an ocean view room and was told that it is indeed. Very disappointing to pay extra for that. I would have preferred any other view but this really. The food and service is excellent and the property is well maintained, but overall the room view made us feel tricked and ruined the experience.
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
September 4, 2025
Let me begin by saying that many people can create stunning resorts, but only a select few can assemble a staff that truly enhances a resort's beauty. That’s precisely what the team at Hyatt Zilara Riviera has accomplished. We visited the resort in May and were blown away by the service, so we returned at the end of August to verify our initial experience. I’m happy to say we were not disappointed. Of course, there were a few minor issues, like the persistent mosquitoes. If you’re looking to relax and be pampered, this is the perfect place. However, if you’re planning to party hard, you might want to reconsider. Both of our visits this year occurred during off-peak times, resulting in almost no crowds, which was a definite advantage. However, this low occupancy may have led to my only real concern: I believe only two dining options were available in the evenings. Fortunately, we were able to schedule our meals to ensure we never went hungry. In closing, I want to extend my gratitude to the entire crew at Hyatt Zilara for making our 60th anniversary a truly memorable occasion.
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
September 4, 2025
Linda estancia fue muy corta pero bastante relajado, llegamos estaba lloviendo el check in pudo ser mejor sin embargo a grandes rasgos bien. La habitación linda limpia de buen tamaño con todo lo necesario. En general restaurantes y bares buen servicio personal amable de buen trato. --Que me hubiera gustado Al llegar avisamos que viajábamos de aniversario , algún detalle hubiese sido agradable. Nunca me pusieron las cápsulas de Nespresso en la habitación. ++Que fue lo que más me gusto La actitud del personal siempre atentos dispuestos a ayudar servir ** Que recomendaría Cuidar el vocabulario entiendo el turismo que prevalece es americano-canadiense o extranjero pero los que hablamos español entendemos las palabras. Gracias hab 330.
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G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
September 2, 2025
My wife, Britney, and I had an amazing trip! We especially enjoyed the entertainment team of Yunel, Fermin, Sandra, and Hector. There is a cenote that is a 15 minute walk up the beach from the resort. They also had a good assortment of gluten free options, which was important for my wife. Can’t wait to go back to our home away from home.
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
September 2, 2025
My husband and I just finished eight days at the Hyatt Zilara Riviera Maya as part of FitStay teaching daily Sunset Yoga and Bootcamp. The resort was just big enough and just small enough to have all the variety of amenities we needed, yet at times felt like we were the only ones on resort, as it was off season. The staff was very accommodating and we easily coordinated with the energetic entertainment team who made sure we had what we needed daily. We loved the other daily and nightly activities (including an all female mariachi band and fabulous acrobat team) and never felt the need to go off resort. The only downside was the seaweed which was different from day to day, but the resort did an amazing job making sure they were clearing the beach daily. Bonus tip: make sure you bring bug spray for the evening activities outside. The restaurants were all fabulously accommodating to my gluten free requests, and even had a full spread of breads, cakes, and waffles at the daily breakfast buffet. Our favorite surprise was the free walkable cenote about fifteen minutes up the beach. The crystal clear refreshing water had us visit more than once. The staff led a walk there as well several times through the week. We would definitely stay again!
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
September 2, 2025
Stunningly beautiful resort in tropical paradise. The staff was so friendly and helpful and made this one of the best vacations ever.

Services & Amenities

Outdoor swimming pool
Spa
Gym
Bar
Restaurant
Restaurant
Capri Grill
Style: A la carte
Cuisine: Italian
Open for: Dinner
Dining options: Property guests only
More Amenities
Internet
Outdoor swimming pool
Parking
Transportation
Front Desk Services
Languages Spoken
Food & Drink
Health & Wellness
Activities
Public Areas
Cleaning Services
Business Services
Accessibility
Safety & security

Property Policies

Check-in and Check-out Times
Check-in: after 15:00
Check-out: Before 12:00

Front desk hours: 24/7

The property will provide check-in details after booking

Child policies
Children are not permitted to stay in this property.

Cribs and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.

Breakfast
StyleBuffet
AgeFee
Adult
Contact property
Additional breakfast fees are not included in the total and need to be paid at the property.

Pets
Pets are not allowed

Service animals
Service animals are not allowed

Age Requirements
The main guest checking in must be at least 18 years old

Paying at the hotel

Property Description

  • Opened: 2022
  • Number of Rooms: 269
Phone:+52-9843700500
Email:CUNIF-RESERVATIONS@HYATT.COM
From the magnificent gardens to the bespoke Zen Spa, beauty and romance lie ahead at every inch of this adults-only paradise. Set beside the crystal-clear Caribbean Sea on a sprawling sugar-white sand beach, Hyatt Zilara Riviera Maya welcomes guests to live in the moment in a breathtaking oceanfront retreat, elevated by Hyatt’s renowned all-inclusive luxury. From stunning seascapes to modern amenities and showstopping cuisine, guests will be taken aback by each inclusion they encounter.

Frequently Asked Questions

What is the cancellation policy for Hyatt Zilara Riviera Maya?

The cancellation policy for Hyatt Zilara Riviera Maya varies depending on the type of room and booking conditions.

What are the check-in and check-out times at Hyatt Zilara Riviera Maya?

Standard check-in time at Hyatt Zilara Riviera Maya is 15:00 and check-out time is 12:00.

Can I bring my pet inside the Hyatt Zilara Riviera Maya?

As much as we love pets, unfortunately, we are unable to accommodate them in Hyatt Zilara Riviera Maya.

Is there a restaurant at Hyatt Zilara Riviera Maya?

Yes, Hyatt Zilara Riviera Maya offers on-site dining. You can enjoy a variety of Italian dishes, all prepared with carefully selected, high-quality ingredients.

How far is the Hyatt Zilara Riviera Maya from the closest airport?

The closest airport is Cancun International Airport, and it is about 37 mins from hotel by car (47.1 km).

Is airport shuttle service offered by Hyatt Zilara Riviera Maya ?

No, the Hyatt Zilara Riviera Maya doesn't offer airport transfer services.

About This Property

Nearest AirportCancun Intl. Airport
Distance to Airport47.09KM
Average Price FromAUD732
Hotel Star Rating5