Iberostar Selection Paraíso Maya Suites
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1 room, 2 adults, 0 children
All properties in Solidaridad
Iberostar Selection Paraíso Maya Suites
Carretera Chetumal-Puerto Juarez KM 309 Playa Paraiso, Solidaridad, Quintana Roo, 77710, Mexico
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Highlights
Free parking
Lots to do
Ideal locationAmenities
Golf course
Outdoor swimming pool
Beach volleyball
Sauna
Spa
Massage room
Gym
Public parkingFree
All amenities
Property Description
Located in Playa del Carmen, Iberostar Selection Paraíso Maya Suites - All Inclusive is by the ocean, a 2-minute drive from Playa Paraiso Golf Course and 14 minutes from Maroma Beach. This all-inclusive property is 10.9 mi (17.5 km) from Ojo de Agua Beach and 12 mi (19.3 km) from Punta Esmeralda Beach.
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8.4/10
Cleanliness8.4
Amenities8.4
Location8.4
Service8.4
All 100 reviews
Surroundings
Airport: Cancun International Airport
(37.2 km)
Landmarks: Black cat's place
(<100m)
Landmarks: Fit&Fun grand paraiso
(300m)
Landmarks: Star Camp
(360m)
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Overview
Rooms
Guest Reviews
Services & Amenities
Policies
8
Junior Suite Beachside
2 Double bed or 1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
TV
Check Availability
8
Junior Suite Poolside
1 King bed or 2 Double bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
TV
Check Availability
11
Junior Suite
2 Double bed or 1 King bed
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
TV
Check Availability
13
Junior Suite With Tropical View
2 Double bed or 1 King bed
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
TV
Check Availability
Family Junior Two-Bedroom Suite
1 King bed and 2 Double bed
Has window
Free Wi-Fi
Wi-Fi in room
Check Availability
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Guest Reviews
8.4/10
Very Good
100 reviews
Verified Reviews- Cleanliness8.4
- Amenities8.4
- Location8.4
- Service8.4
Average for similar properties in Solidaridad
litfemale7453
November 13, 2025
I wanted to try something different. Upon our arrival we checked in but TBH it was t that helpful and welcoming. We didn’t get a map of the place it is actually a few resorts together. We didn’t realize until the 3rd day that the golf carts had their own color coded ways. The signs to show where things are is horrible! They should be labeled better as we got lost three times with reservations at restaurants. They don’t tell you that the reservations open in the evening hour as at 11 pm to make reservations for the next day so when you go online there are no reservations available except for 9 pm. We got lucky and checked towards dinner time and there must have been a cancelation. I feel like the staff were much friendlier in Punta Cana and very helpful. No concierge at our place didn’t know there was one until we went to the other side of the resort. Beach beautiful, rooms were great and clean, the staff that was around the rooms were exceptional and helpful. Room service was great! Shows were really good! Food was nothing exciting. Water is filtered so you dont have to worry about the drinking water. We used Jennifer at Champagne and Sunshine to book they are on Instagram! Great service! Weather was perfect and there are lots of things to do for families!!! Recommend the map the first day!!!
Guest User
November 8, 2025
What a wonderful stay! Our room was wonderful (hint, a/c not cold enough? Call the front desk & they can adjust it remotely somehow). All of our dining experiences were great. The best part of the whole resort is the snake bar in the lobby. The staff there is just wonderful & they make an amazing martini!! But the highlight of our trip was seeing Oz perform. He is such an amazing asset to the resort, so talented & has been performing there for years!
Sightsee57837817232
November 15, 2025
An absolute fantastic experience for the entire family! We celebrated my mother’s 66th birthday at the El Rancho steakhouse and we were blown away by both the amazing food, and the outstanding service provided by Irving! He made sure to take extra care of my mother on her special day, and never missed a beat. As someone who has made a career out of working in restaurants, I can confidently say that Irving stands at the top of the list. Thank you Irving, again, for making my mothers birthday meal an exceptionally memorable experience!
Jaron A
September 26, 2025
My family and I stayed at the Parisio Maya which is basically the most expensive that gives you access to all of the property. On day 3 our AC went out and for 2 nights we suffered severe heat as our room built condensation and began to soak everything including clothes, the bed, the pillows, items etc. the smell was horrible. Things like chargers and headphones were damaged from the puddles of condensation they were sitting in and mold was growing on the walls and baseboards. We had someone come out to fix the AC twice but they said nothing was wrong!! Finally after a few hours we were able to get them to let us move rooms but a lot of our clothes were covered in mold. We had to throw away many outfits. We asked if they could cover our laundry expense and they initially agreed and then tried to come back and charge us for the full amount. Again I had to pull the concierge aside and explain the whole situation and show her that we were STILL finding moldy outfits (pictured) and then they finally agreed to cover the expense. They never once voluntarily offered to help us, we had to argue our way out of the toxic room we were stuck in as well as to get the laundry covered. Finally when we were checking out I asked the guy if there was anything they could do to help remedy the situation like reimburse the expense of the outfits we had to throw away, or reimburse the nights we were stuck in the room etc. he said no. They were not helpful at all throughout this poor experience.
Cynthia B
September 19, 2025
The stay has been amazing. Yisell and Shonny in the club lounge helped me surprised my wife for our anniversary. I emailed everything I wanted and they did more than what I expected. The bed full of flowers with the letter I emailed. They hand wrote it(beautiful cursive) drew a beautiful drawing on beautiful rustic paper . My wife cried when she saw this. They helped with reservations and suggestions. Enrique served us on 9/18 at Under the sea restaurant. He went above and beyond with his service. Suggested great wines and lobster. Made us feel like family with how much he checked in. Everything he suggested we got and he did not steer us wrong. We loved the service so much I already made reservations and requested him to be our server again.
wayne s
September 3, 2025
What can I say, from start to finish, our 12 nights here was absolutely amazing. Check in and check out was easy, rooms were lovely, clean and spacious. The pools were amazing. The beach was like paradise and there was loads to eat and drink. I would like to mention how amazing the entertainment team were day and night and how much my kids loved the Star camp kids club.. I will definitely be back. If you like some quiet time, then I recommend staying in block 63 as it comes with its own private pool.. Great work Iberostar
Lanahome
July 11, 2025
This is a very nice resort. The rooms were spacious (we stayed in Maya suites) with excellent AC and ceiling fans above bed ( a must when we travel to Mexico). The staff were very friendly, entertainment was also great (they do a great job with that). Even though my kids are teenagers I saw that there were many activities for the younger ones as well. They are also plastic free so there are no plastic bottles at all. They use filtered water, which is hard to get used to flavor wise. I think that would be my only complaint is the taste of the water there. But everything else was really great. People still reserve the pool loungers with towels but they have so many there that we were always able to find some. We are not early risers and a great pet peeve of mine is having to wake up early on vacation to reserve chaises (whether by pool or beach). Here we did not have any issues with that at all. Food was good in buffet, not the best but still plenty of options. I also liked that they had Mexican options at every meal. We like their authentic food and it did not disappoint. Restaurants I can’t comment too much on since we only went to one. Service was for the most part good, at certain times was slow. I think our favorite part about the resort was all the wildlife we saw. Due to the many mangroves throughout the resort we got to see coatis, agoutis, anteater, iguanas, and one day we even saw a spider monkey with a baby!
Jeff T
July 10, 2025
Loved the place. Very nice and clean and the kids loved it. Food was really good too. Greek place and la marina was our favorite for dinner. Didn’t get to try the Japanese place. And we had the best golf cart chauffeur Javier! He helped us get a reservation at the steakhouse when it was already full! Great guy was always checking on us!
Travel33970144752
July 1, 2025
I went to the Paraíso Maya hotel on July 2025 and it was amazing, from the beautiful golf course, to the waterpark and countless restaurants serving international cuisine. The rooms were amazing and comfortable, I highly recommend it for family and friends.
Services & Amenities
Most popular business facilities
Golf course
Off-site
Outdoor swimming pool
Beach volleyball
Sauna
Additional charge
Spa
Additional charge
Massage room
Gym
Public parking
Free
Car rentals
Bar
Nightclub
Tennis court
Billiards room
Restaurant
Conference room
Multi-function room
Business center
Children's pool
Water park
Free
Kids' club
Childcare service
Additional charge
Currency exchange
24-hour front desk
Wi-Fi in public areas
Free
Outdoor swimming pool
Spa
Gym
Bar
Billiards room
Restaurant
Conference room
Water park
Kids' club
Restaurant
Restaurant
No additional info available
More Amenities
Internet
Wi-Fi in public areas
Free
Outdoor swimming pool
Parking
Public (not only for guests) is available On-site parking. Reservation not needed.
Public parking
Free
Transportation
Car rentals
Business services
Multi-function room
Conference room
Business center
Wedding service
Front desk services
24-hour front desk
Concierge service
Currency exchange
Languages spoken
English
Spanish
Food & drink
Bar
Room service
Snack bar
Convenience store/kiosk
Public areas
Smoking area
Garden
Water purifier
ATM
Shopping mall
Health & wellness
Spa
Additional charge
Massage room
Sauna
Additional charge
Billiards room
Turkish bath (Hammam)
Kayaking
Beach volleyball
Tennis court
Golf course
Off-site
Yoga session
Gym
Activities
Public beach
Water park
Free
Eco tours
Off-site
Beach umbrellas
Nightclub
Cleaning services
Clothes dryer
Facilities for children
Childcare service
Additional charge
Kids' club
Children's pool
Accessibility
Pool ramp available
Stair-free main entrance
Safety & security
First aid kit
Smoke detector
Property Policies
Check-in and Check-out Times
Check-in: 15:00–24:00
Check-out: 10:00–12:00
Front desk hours: 24/7
Child policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cribs and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.
Breakfast
StyleBuffet
Opening hours[Mon - Sun] 07:00-11:30 Open
| Age | Fee |
|---|---|
Adult | Free |
Additional breakfast fees are not included in the total and need to be paid at the property.
Pets
Pets are not allowed
Age Requirements
The main guest checking in must be at least 18 years old
Paying at the hotel
- Cash
Property Description
- Opened: 2019
- Number of Rooms: 460
Phone:+52-9848772800
Located in Playa del Carmen, Iberostar Selection Paraíso Maya Suites - All Inclusive is by the ocean, a 2-minute drive from Playa Paraiso Golf Course and 14 minutes from Maroma Beach. This all-inclusive property is 10.9 mi (17.5 km) from Ojo de Agua Beach and 12 mi (19.3 km) from Punta Esmeralda Beach.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. After practicing your swing on the golf course, you can dip into one of the 8 outdoor swimming pools or 2 hot tubs. Additional amenities at this property include complimentary wireless internet access, concierge services, and gift shops/newsstands.
Grab a bite at La Pagoda, one of the property's 20 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the 2 coffee shops/cafes. Relax with a refreshing drink at the beach bar, the poolside bar, or one of 8 bars/lounges. A complimentary buffet breakfast is served daily from 7:00 AM to 11:30 AM.
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Event facilities at this property consist of conference space and a meeting room. Free valet parking is available onsite.
Make yourself at home in one of the 434 air-conditioned rooms featuring free minibar items. Rooms have private furnished balconies. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature jetted bathtubs and rainfall showerheads.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. After practicing your swing on the golf course, you can dip into one of the 8 outdoor swimming pools or 2 hot tubs. Additional amenities at this property include complimentary wireless internet access, concierge services, and gift shops/newsstands.
Grab a bite at La Pagoda, one of the property's 20 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the 2 coffee shops/cafes. Relax with a refreshing drink at the beach bar, the poolside bar, or one of 8 bars/lounges. A complimentary buffet breakfast is served daily from 7:00 AM to 11:30 AM.
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Event facilities at this property consist of conference space and a meeting room. Free valet parking is available onsite.
Make yourself at home in one of the 434 air-conditioned rooms featuring free minibar items. Rooms have private furnished balconies. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature jetted bathtubs and rainfall showerheads.
Frequently Asked Questions
What’s the cancellation policy at Iberostar Selection Paraíso Maya Suites?
The cancellation policy at Iberostar Selection Paraíso Maya Suites depends on your room type and booking terms.What’s the cancellation policy at Iberostar Selection Paraíso Maya Suites?
What are the check-in and check-out times at Iberostar Selection Paraíso Maya Suites?
Check-in at Iberostar Selection Paraíso Maya Suites starts from 15:00-24:00, and the standard check-out time is by 12:00.What are the check-in and check-out times at Iberostar Selection Paraíso Maya Suites?
Are pets allowed at Iberostar Selection Paraíso Maya Suites?
No, pets are not allowed at Iberostar Selection Paraíso Maya Suites.Are pets allowed at Iberostar Selection Paraíso Maya Suites?
How do I get to Iberostar Selection Paraíso Maya Suites from the nearest airport?
The nearest airport is Cancun International Airport, located about about 32 mins from hotel by car (37.2 km) away.How do I get to Iberostar Selection Paraíso Maya Suites from the nearest airport?
About This Property
| Nearest Airport | Cancun Intl. Airport |
|---|---|
| Distance to Airport | 37.17KM |
| Hotel Star Rating | 5 |