Barceló Maya Tropical - All Inclusive
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Barceló Maya Tropical - All Inclusive

Carretera Tulum - Cancún Carretera Chetumal Puerto Juárez, Km.266, 3, Playa del Carmen, Solidaridad, Quintana Roo, 77750, Mexico
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hotel overview picture
Highlights
Lots to do
Free parking
Ideal location
Delicious breakfast
Amenities
Outdoor swimming pool
Private beach area
Beach volleyball
Diving
Snorkeling
Sauna
Spa
Massage room
All amenities
Property Description
When you stay at Barceló Maya Tropical - All Inclusive in Xpu-Ha, you'll be on the beach, just steps from Xpu-ha Beach and 9 minutes by foot from Ecopark Kantun Chi. This all-inclusive property is 1 mi (1.6 km) from Cenote Cristalino and 1.7 mi (2.7 km) from Puerto Aventuras Golf Club.
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8.4/10
Very Good
Cleanliness8.4
Amenities8.4
Location8.4
Service8.4
All 101 reviews
Surroundings
Airport: Cozumel International Airport
(42.5 km)
Landmarks: Teatro Palenque
(160m)
Landmarks: Iglesia Nuestra Señora De Guadalupe
(220m)
Landmarks: Ventura Fly & Ride Park
(270m)
Landmarks: C/T Section Barcy Club-Kids
(300m)
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Overview

Rooms

Guest Reviews

Services & Amenities

Policies

5

Junior Suite Ocean Front Premium Level

1 King bed or 2 Double bed
Air conditioning
Private bathroom
Minibar
Electric fan
Room Details
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4

Junior Suite

Has window
Non-smoking
Air conditioning
Private bathroom
Minibar
Electric fan
Room Details
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9

Superior Room

1 King bed or 2 Double bed
Has window
Non-smoking
Air conditioning
Private bathroom
Minibar
Electric fan
Room Details
Check Availability

Guest Reviews

8.4/10
Very Good
101 reviews
  • Cleanliness8.4
  • Amenities8.4
  • Location8.4
  • Service8.4
Average for similar properties in Solidaridad
Most Mentioned
Review summary
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Staff and Service: The staff is frequently praised for their friendliness and responsiveness, with many guests highlighting the welcoming and polite nature of interactions. Bilingual communication in Spanish adds to the comfort of guests from Spanish-speaking regions.
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
August 24, 2025
Muy completo me falto partes por conocer próximo año conoceremos mas
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s‍o‍o‍j‍u‍n‍g‍h‍8
October 21, 2025
I went there in January and it was very satisfied so I went there with my family this time. I like the place, but this time they gave us different buildings so it was uncomfortable. I asked them two bed in advance, but they said that I need to call my travel agency. All the staffs in the reception they were not kind and they don't want to fix anything. They looked like they were angry. They spent 1 hour to check in. Next time I want to go back to Barcelo, but I don't want to go back Tropical.
K‍a‍y‍l‍a‍ ‍M
September 14, 2025
Such a good resort! Leslie Gomez was incredible keeping everyone entertained and having fun!! Yummy food and beautiful place!
T‍a‍y‍l‍o‍r‍ ‍M
September 14, 2025
Visiting for a friend’s 30th birthday. Food has been great, fun vibes, kid friendly too! Leslie Gomez in entertainment in the tropical resort is the best! Fun and helpful!
O‍d‍y‍s‍s‍e‍y‍0‍1‍9‍9‍6‍7‍2‍3‍2‍1‍6
June 15, 2025
The service average. We are here on our honeymoon and they haven’t done anything above and beyond for us. They gave us a hard time for wanting to book 2 extra nights with the a la carte restaurants. The shower drain wouldn’t drain properly as it pours water out the bottom as well. It’s a slipping hazard. Today I wore a white bathing suit and it started turning green in the pool. After my shower the towel was also green. Not sure what was in the water. This has been my 2nd time here and my husband’s 3rd time. It seems to be going down hill a bit more every time we come. Not sure if we’ll continue to come.
A‍d‍v‍e‍n‍t‍u‍r‍e‍1‍7‍6‍5‍2‍7‍0‍1‍0‍5‍1
May 8, 2025
Flew in from Philadelphia no problems getting thru customs super fast . Has private transportation down the coast. It's about a hour drive or 4 beers lol. Tip the driver 20.00 ,it ok to ask the driver to stop. Check in was easy once we got our bracelets we went right over and reserved our dinner. Luggage will be left out front in lobby and sent to your room. Bring a bathing suit to switch into after you get the bracelet. Thay have changing rooms in the lobby, then the fun begins. Bring a yeti mug any size and bartenders and waiting staff will fill it i tip a buck a drink and after 4 or 5 its ok to forget lol. Be prepared to walk the place is big but beautiful day or night. Bring water shoes and snorkeling gear Room 1749 was kept clean ever day I tip 5.00 every day or so The refrigerator was kept full leaving a note for more or less stuff. Lounge chair easy fix lol My wife and I get out to the beach side ,find a spot of ground or palm tree ,the go to the pool side and grab two empty loungers and drag the back to your spot. Then walk back and forth. The further down you go the more there is . Food is good some being great and some not so great it's all inclusive if you don't like you can always throw it away. Breakfast is my favorite there. Shout out to Jose and staff for always remembering my Mexican Coffee it's a must try Men have ti wear paints to the restaurants . We would eat then go back and change into shorts It's cool to get all gussy up and looking good, makes great memories. Tipping is optional I like too Thay all work very hard Bring alot of 1 s or change over to pesos. Every drink or so a buck per drink Dinners 15 to 20 Buffet and grills 3 to 5 bucks House keeping 3 to 5 bucks a day Big Shout out to Raul ,Daniel Martina For having a great time that night watching my Philles. Fyi This trip was planed because our place in Longboat Key Florida was not ready because of storm damage Don't if I ever go back ,but if do I'm going back to Barcelo.
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
November 9, 2025
Just leaving the resort so I want to share while its fresh in my mind. Its been a nice week but wanted to share somethings here. I picked this hotel for my teen daughters as it said it had a teen disco, well it does, it is never promoted and always closed due to not being busy. There were so many teens here and no promotion for the kids to go, the were walking aimlessly at night. It seems they really don’t want to run the club at all. If you don’t get chairs in the shade by the pool or beach by 7am, you will likely not find any. The food was ok, a la carte were meh! They provided you a wine list and it is not included, its an upcharge. We had a good time but there were things that I had booked for that we did not have access to. Many hidden costs
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
November 4, 2025
I had such a great time at Barcelo Maya Tropical! The poolside activities were one of the highlights of my trip, Estefania brought so much energy and made sure everyone was having a great time. She really made the experience that much better! Would definitely love to come back and visit.

Services & Amenities

Outdoor swimming pool
Private beach area
Spa
Gym
Bar
Billiards room
Restaurant
Conference room
Playground
Water park
Kids' club
Restaurant
Restaurant
No additional info available
More Amenities
Internet
Outdoor swimming pool
Parking
Private (exclusively for guests) is available On-site parking. Reservation not needed.
Transportation
Business services
Front desk services
Languages spoken
Food & drink
Public areas
Health & wellness
Activities
Cleaning services
Facilities for children
Accessibility
Safety & security

Property Policies

Check-in and Check-out Times
Check-in: 15:00–19:00
Check-out: 08:00–12:00

Front desk hours: 24/7

Child policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.

Cribs and Extra Beds
For all room types, extra beds cannot be added. Crib policies vary according to room type. Please refer to the relevant room type policy.

Breakfast
StyleBuffet
AgeFee
Adult
Contact property
Additional breakfast fees are not included in the total and need to be paid at the property.

Pets
Pets are not allowed

Service animals
Service animals are not allowed

Age Requirements
The main guest checking in must be at least 18 years old

Paying at the hotel

  • Cash

Property Description

  • Opened: 2006
  • Number of Rooms: 1551
Phone:+52-9848751500
When you stay at Barceló Maya Tropical - All Inclusive in Xpu-Ha, you'll be on the beach, just steps from Xpu-ha Beach and 9 minutes by foot from Ecopark Kantun Chi. This all-inclusive property is 1 mi (1.6 km) from Cenote Cristalino and 1.7 mi (2.7 km) from Puerto Aventuras Golf Club.

Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 2 outdoor swimming pools, a nightclub, and outdoor tennis courts. This property also features complimentary wireless internet access, concierge services, and babysitting (surcharge).

Grab a bite to eat at one of the property's 4 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Relax with a refreshing drink from the poolside bar or one of the 4 bars/lounges. A complimentary buffet breakfast is included.

Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in Xpu-Ha? This property has 10000 square feet (929 square meters) of space consisting of conference space and meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.

Make yourself at home in one of the 478 air-conditioned rooms featuring free minibar items and LCD televisions. Rooms have private furnished balconies or patios. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Bathrooms feature shower/tub combinations, complimentary toiletries, and hair dryers.

Frequently Asked Questions

What’s the cancellation policy at Barceló Maya Tropical - All Inclusive?

The cancellation policy at Barceló Maya Tropical - All Inclusive depends on your room type and booking terms.

What are the check-in and check-out times at Barceló Maya Tropical - All Inclusive?

Check-in at Barceló Maya Tropical - All Inclusive starts from 15:00-19:00, and the standard check-out time is by 12:00.

What amenities, facilities, and services are offered at Barceló Maya Tropical - All Inclusive?

Popular amenities and services at Barceló Maya Tropical - All Inclusive include Shuttle service.

Are pets allowed at Barceló Maya Tropical - All Inclusive?

No, pets are not allowed at Barceló Maya Tropical - All Inclusive.

How do I get to Barceló Maya Tropical - All Inclusive from the nearest airport?

The nearest airport is Cozumel International Airport, located about about 1 hour 35 mins from hotel by car (42.5 km) away.

About This Property

Nearest AirportCozumel International Airport
Distance to Airport42.49KM
Average Price FromPLN1590
Hotel Star Rating5