Just off the azure waters of the Caribbean Sea the Hard Rock Hotel Riviera Maya is nothing short of the ultimate crowd pleaser
Live it up with world class shopping and endless style
Hit the Little Big Club and teen activities or channel your inner awesome and head to Heaven an adults only expanse with stunning pools lavish spa treatment rooms and access to signature golf courses by Jack Nicklaus and Robert von Hagge
Bottom line it is all topshelf.
To ensure the safety of our guests and team members we have implemented enhanced cleaning and sanitization protocols in partnership with our global sanitation partners. We are also following all local and global public health agency guidelines and policies.
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8.2/10
Very Good
Cleanliness8.2
Amenities8.2
Location8.2
Service8.2
All 89 Reviews
Surroundings
Landmarks: Hard Rock Hotel Riviera Maya San Charbel Chapel
(430m)
Landmarks: Rockaway Bay
(580m)
Landmarks: Rock and Race
(670m)
Landmarks: Puente De Puerto Aventuras
(900m)
Landmarks: Dolphinaris Riviera Maya
(950m)
View on Map
Overview
Rooms
Guest Reviews
Services & Amenities
Policies
Superior Double Room-Gold
2 Double bed
Has window
Free Wi-Fi
Air conditioning
Bathtub
Minibar
Daily housekeeping
Room Details
Check Availability
2
Rock Royalty Level-Deluxe Platinum, 1 King Bed
1 King bed
Free Wi-Fi
Non-smoking
Air conditioning
Daily housekeeping
Wi-Fi in room
Room Details
Check Availability
2
Heaven-Deluxe Swim-Up
1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
TV
Daily housekeeping
Computer
Room Details
Check Availability
1
Sky Deluxe Room
1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Minibar
Daily housekeeping
LCD TV
Room Details
Check Availability
3
Rock Suite Platinum
Bedroom 1:1 King bed ● Bedroom 2:2 Double bed
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Daily housekeeping
Satellite channels
Room Details
Check Availability
3
Deluxe Gold Two Double Room Non smoking
2 Double bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Daily housekeeping
Blackout curtains
Room Details
Check Availability
4
Deluxe Platinum Sky Terrace King Room
1 King bed
Free Wi-Fi
Smoking Permitted
Air conditioning
Private bathroom
Daily housekeeping
Terrace
Room Details
Check Availability
3
Deluxe Diamond Room Non smoking
1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Ocean view
Toothbrushes
Room Details
Check Availability
2
Deluxe Gold King Room Non smoking
1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Daily housekeeping
Satellite channels
Room Details
Check Availability
Hide Room Types
Guest Reviews
8.2/10
Very Good
89 reviews
Verified Reviews
Cleanliness8.2
Amenities8.2
Location8.2
Service8.2
Average for similar properties in Solidaridad
Most Mentioned
Guest User
March 6, 2024
I have no complaints - core memory right here, everything about this place was perfect. The food was exceptionally good.
Services & Amenities
Most Popular Amenities
Golf course
Off-site
Outdoor swimming pool
Private beach area
Diving
Sauna
Additional charge
Spa
Additional charge
Massage room
Gym
Private parking
Free
Airport pick-up
Additional charge
24-hour front desk
Luggage storage
Bar
Nightclub
Basketball court
Tennis court
Restaurant
Water park
Free
Airport drop-off
Additional charge
Car rentals
Currency exchange
Conference room
Business center
Wi-Fi in public areas
Free
Outdoor swimming pool
Private beach area
Spa
Gym
Bar
Restaurant
Water park
Conference room
Restaurant
Restaurant
No additional info available
More Amenities
Internet
Wi-Fi in public areas
Free
Outdoor swimming pool
Pool with view
Saltwater pool
Parking
Private (exclusively for guests) is available On-site parking. Reservation not needed.
Private parking
Free
Valet parking
Free
Transportation
Airport pick-up
Additional charge
Car rentals
Airport drop-off
Additional charge
Front Desk Services
Currency exchange
Tour and ticket booking service
Safe at front desk
Luggage storage
24-hour front desk
Languages Spoken
English
Spanish
Food & Drink
Bar
Room service
Snack bar
Convenience store/kiosk
Health & Wellness
Tennis court
Golf course
Off-site
Hair and beauty salon
Gym
Massage room
Sauna
Additional charge
Spa
Additional charge
Diving
Basketball court
Yoga session
Ziplining
Activities
Nightclub
Private beach area
Gaming area
Public beach
Water park
Free
Beach umbrellas
Public Areas
ATM
Elevator
PA and sound system
Garden
Cleaning Services
Laundry service (on-site)
Additional charge
Ironing service
Additional charge
Business Services
Conference room
Business center
Fax/copying service
Additional charge
Wedding service
Accessibility
Accessible rooms available
Stair-free main entrance
Safety & Security
First aid room
CCTV in public areas
First aid kit
Fire alarm
Smoke detector
Property Policies
Check-in and Check-out Times
Check-in: After 15:00
Check-out: Before 12:00
Front desk hours: 24/7
Child Policies
Children are not permitted to stay in this room type.
Cribs and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.
Breakfast
StyleBuffet
Age
Fee
Adult
Contact property
Additional breakfast fees are not included in the total and need to be paid at the property.
Pets
Pets are allowed
Age Requirements
The main guest checking in must be at least 18 years old
Paying at the Hotel
Cash
Property Description
Opened: 1999
Renovated: 2013
Number of Rooms: 154
Just off the azure waters of the Caribbean Sea the Hard Rock Hotel Riviera Maya is nothing short of the ultimate crowd pleaser
Live it up with world class shopping and endless style
Hit the Little Big Club and teen activities or channel your inner awesome and head to Heaven an adults only expanse with stunning pools lavish spa treatment rooms and access to signature golf courses by Jack Nicklaus and Robert von Hagge
Bottom line it is all topshelf.
To ensure the safety of our guests and team members we have implemented enhanced cleaning and sanitization protocols in partnership with our global sanitation partners. We are also following all local and global public health agency guidelines and policies.
Frequently Asked Questions
What is the cancellation policy for Hard Rock Hotel Riviera Maya - Adults Only - All Inclusive?
The cancellation policy for Hard Rock Hotel Riviera Maya - Adults Only - All Inclusive varies depending on the type of room and booking conditions.
What are the check-in and check-out times at Hard Rock Hotel Riviera Maya - Adults Only - All Inclusive?
Standard check-in time at Hard Rock Hotel Riviera Maya - Adults Only - All Inclusive is 15:00 and check-out time is 12:00.
What amenities and services are available at Hard Rock Hotel Riviera Maya - Adults Only - All Inclusive ?
Hard Rock Hotel Riviera Maya - Adults Only - All Inclusive offer top amenities and services include Sauna.
Can I bring my pet inside the Hard Rock Hotel Riviera Maya - Adults Only - All Inclusive?
Pets are allowed on request at Hard Rock Hotel Riviera Maya - Adults Only - All Inclusive. Charges may be applicable.
Is airport shuttle service offered by Hard Rock Hotel Riviera Maya - Adults Only - All Inclusive ?
Yes, at Hard Rock Hotel Riviera Maya - Adults Only - All Inclusive, an airport shuttle is available. We suggest you call ahead to confirm details.