Hotel Generations Riviera Maya
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1 night
1 room, 2 adults, 0 children
All properties in Solidaridad
Hotel Generations Riviera Maya
Carr. Tulum - Cancún Km. 45, Solidaridad, Quintana Roo, 77710, Mexico
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Amenities
Outdoor swimming pool
Spa
Massage room
Gym
Private parkingFree
Bar
Restaurant
Taxi booking service
All amenities
Property Description
When you stay at Generations Riviera Maya Family Resort Catamaran, Water Park, All & More Inclusive in Playa del Carmen, you'll be on the beach, within a 15-minute drive of Maroma Beach and Cirque du Soleil Boutique at Vidanta Riviera Maya. This all-inclusive aparthotel is 7.5 mi (12.1 km) from Puerto Morelos Town Square and 9.6 mi (15.4 km) from Puerto Morelos Beach.
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8.5/10
Cleanliness8.5
Amenities8.5
Location8.5
Service8.5
All 49 reviews
Surroundings
Airport: Cancun International Airport
(32.8 km)
Landmarks: Character Dining: Pijama Jam
(960m)
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Overview
Rooms
Guest Reviews
Services & Amenities
Policies

Pool Suite
Free Wi-Fi
Non-smoking
Wi-Fi in room
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4
Ocean Front Suite
Free Wi-Fi
Air conditioning
Private bathroom
Minibar
Shampoo
Check Availability

3
Oceanfront Pool Swim Up Suite
2 Queen bed or 1 King bed
Free Wi-Fi
Non-smoking
Wi-Fi in room
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3 Bedroom Presidential Oceanfront Swim-up Suite
Free Wi-Fi
Wi-Fi in room
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Three-Bedroom Suite-Ocean Front
Free Wi-Fi
Wi-Fi in room
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5
One-Bedroom Suite-Ocean Front
Free Wi-Fi
Air conditioning
Private bathroom
Electric fan
Private toilet
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1 Bedroom Presidential Oceanfront Swim-up Suite
Free Wi-Fi
Wi-Fi in room
Check Availability

3
Oceanfront Swim Up Suite
2 Queen bed or 1 King bed
Free Wi-Fi
Non-smoking
Wi-Fi in room
Check Availability

Junior Suite With Pool View
Has window
Free Wi-Fi
Non-smoking
Wi-Fi in room
Stair-free main entrance
Check Availability

4
Ocean Front One Bedroom Swim Up Suite
Free Wi-Fi
Air conditioning
Private bathroom
Electric fan
Private toilet
Check Availability

2 Bedroom Presidential Oceanfront Swim-up Suite
Free Wi-Fi
Wi-Fi in room
Check Availability
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Guest Reviews
8.5/10
Very Good
49 reviews

- Cleanliness8.5
- Amenities8.5
- Location8.5
- Service8.5
Average for similar properties in Solidaridad

AI Summary
The rooms are spacious with comfortable beds and access to a swim-out pool. Guests appreciate the high cleanliness standards for a pleasant stay.

Sonja Gunn
March 12, 2023
The service at this resort is phenomenal. We were a large group for spring break and the staff went above and beyond to accommodate us with everything scheduling transportation to scheduling excursions.

Guest User
August 26, 2025

Voy regresando de vacaciones en este hotel y la verdad tengo varios puntos por comentar, en la habitación; las puertas de los baños no se me hace que tengan suficiente privacidad, una de las pantallas que tenía la habitación tampoco funcionaba y tuvimos que hablarle al técnico, los restaurantes que eran con reservación tenían muy poco cupo, solo pude conocer uno y en el último horario, en el área de albercas y playa nunca vi ningún salvavidas, creo que deberían de contar al menos con personal que esté al pendiente de cualquier situación que pudiera suceder, el servicio en el bar de la alberca también es muy lento ya que solo contaban con 1 persona para atender tanto a los que se encuentran dentro de la alberca como a los que están fuera, varias veces se le hizo el comentario al supervisor que estaba en turno y tardaban mucho tiempo en mandar apoyo. Para los que gustan de meterse al mar, este hotel no es el indicado, tiene muchas algas y no puedes ni meterte a mas de 5 metros al mar.
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Guest User
August 12, 2025

Es un excelente resort con calidad en alimentos, servicio y actividades, super relajante para adultos y muy divertido para niños, el More Inclusive es un excelente complemento para hacer memorable tus vacaciones. Cuenta con ecokids, una estancia llena de actividades divertidas para los niños, un área super limpia y el personal a cargo super amables y atentas que son Daniela , Wendy y Angy muchas gracias por todo. En los restaurantes excelente comida y variedad super deliciosa pero nuestro favorito fue Jade, la comida deliciosa y el excelente servicio de Octavio, también muchas gracias a los choferes de carritos que siempre te trasladan con mucho cuidado hacia los puntos de salida a los tours , el Sr. Roberto, Mario, Enrique y Silvano. El el tour a rancho bonanza fue increíble y divertido, el guía Manuel muy profesional y amable al igual que la Veterinaria Paola (no recuerdo su nombre 😫) Para finalizar el show de noche es increíble, divertido y todos los artistas muy profesionales. Gracias a todos por hacer de nuestras vacaciones increíbles, volveremos pronto. Familia Rosas
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Guest User
August 4, 2025

We went to Generations in February and July of this year and our experiences were awesome! Beautiful setting, excellent service, and a great time had by all. Our butler service from Luiz, Gerardo, and Israel was top notch (my kids especially love Luiz and were excited to see him again on our 2nd trip). Relaxing massages, quality meals, hours of pool and beach time... just wonderful all around. Friends and family who traveled with us agree. We've already booked another trip back!

Guest User
August 3, 2025

We visit Generations a couple of times a year, and each visit continues to impress us. Our butler team—Eddie, Luiz, and Diego—are simply exceptional. Their warm, friendly personalities instantly make you feel like part of the family. Eddie’s calm professionalism, Luiz’s easygoing charm, and Diego’s attentive nature—combined with their cheerful, positive attitudes—brighten every moment. They truly go above and beyond to anticipate our needs and make every stay seamless and joyful. Even when our family visits without us, they check in to make sure everyone is well cared for. Their thoughtful touches—like the Luiz Latte, Kryptonite shots, and Little Beers—make every day feel special. Beach service is top-notch. Guillermo is super friendly, thoughtful, and always one step ahead. He makes sure our balí beds are set up just right, keeps the drinks coming, and checks in throughout the day to make sure we’re comfortable. He really knows how to make you feel spoiled in the best way. José also greets us with a big smile and always offers to grab us anything we need. Both of them go out of their way to make the beach feel like our own little slice of paradise. Chef Market remains our favorite breakfast spot—Brian and Alex took wonderful care of us, however we still miss Daniel’s cheerful smile and jokes. Dinner at Jade was another standout—Tejeda provided excellent service, and the tomahawk steak was cooked to perfection. A welcomed upgrade this year was the wristbands that double as room keys—so convenient and a nice touch that enhances the relaxed vibe of the resort. Generations truly is a gem, but it’s the amazing staff who make it stand out. Our only complaint? Eventually they pick up your bags and send you to the airport—we never want to leave!

Guest User
August 2, 2025

This was my first trip to Generations, and it was great! The food was excellent, especially at Habb and Palms. What really made our trip special, though, were our Butlers Luiz and Israel. Not only did they respond quickly to every question or request, they anticipated needs and reached out proactively. We especially loved that they kept a schedule of our reservations in our WhatsApp group. We can’t wait to be back in February!

Guest User
August 1, 2025

This is a great vacation for families! All of the workers are phenomenal, but we have especially loved Luiz and Gerardo as our butlers, so much so that I would ask for them if I return on my own. Aqua Nick is so fun for all ages, and they have other great excursions too. The spa is enjoyable and the food is good, though I'd recommend making reservations when possible. Everything is clean and comfortable, and there is always someone to help if you need. Highly recommend!

Guest User
August 1, 2025

Our Butlers Diego and Imelda were excellent...always attending to all our needs. Would recommend them whole heartedly.
Services & Amenities
Most popular business facilities
Outdoor swimming pool
Spa
Additional charge
Massage room
Gym
Private parking
Free
Bar
Restaurant
Taxi booking service
Conference room
Additional charge
Multi-function room
Business center
Children's pool
Playground
Kids' club
Tour and ticket booking service
24-hour front desk
Wi-Fi in public areas
Free

Outdoor swimming pool

Spa

Gym

Bar

Restaurant

Playground

Kids' club
Restaurant
Restaurant
No additional info available
More Amenities
Internet
Wi-Fi in public areas
Free
Outdoor swimming pool
Parking
Private (exclusively for guests) is available On-site parking. Reservation not needed.
Private parking
Free
Valet parking
Transportation
Taxi booking service
Business Services
Conference room
Additional charge
Business center
Multi-function room
Front Desk Services
24-hour front desk
Concierge service
Safe at front desk
Tour and ticket booking service
Languages Spoken
Spanish
Food & Drink
Snack bar
Bar
Room service
Public Areas
Elevator
No smoking in public areas
Picnic area
Garden
ATM
Health & Wellness
Gym
Massage room
Foot bath
Spa
Additional charge
Public baths
Body care
Cleaning Services
Clothes dryer
Laundry service (on-site)
Additional charge
Facilities for Children
Children's meals available
Playground
Kids' board games/puzzles
Kids' club
Children's pool
Safety & Security
First aid room
First aid kit
Fire extinguisher
Security personnel
Intruder alarm
Smoke detector
CCTV in public areas
Property Policies
Check-in and Check-out Times
Check-in: after 15:00
Check-out: Before 12:00
Front desk hours: 24/7
Child policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cribs and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.
Breakfast
StyleBuffet
Age | Fee |
---|---|
Adult | Contact property |
Additional breakfast fees are not included in the total and need to be paid at the property.
Pets
Pets are not allowed
Age Requirements
The main guest checking in must be at least 18 years old
Paying at the hotel
- Cash
Property Description
- Opened: 2013
- Renovated: 2017
- Number of Rooms: 101
Phone:+52-9988728030
When you stay at Generations Riviera Maya Family Resort Catamaran, Water Park, All & More Inclusive in Playa del Carmen, you'll be on the beach, within a 15-minute drive of Maroma Beach and Cirque du Soleil Boutique at Vidanta Riviera Maya. This all-inclusive aparthotel is 7.5 mi (12.1 km) from Puerto Morelos Town Square and 9.6 mi (15.4 km) from Puerto Morelos Beach.
Relax at the full-service spa, where you can enjoy massages and body treatments. You're sure to appreciate the recreational amenities, which include 2 outdoor swimming pools and a fitness center. This aparthotel also features complimentary wireless internet access, concierge services, and a picnic area.
This aparthotel is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities. Grab a bite at KICK, one of the aparthotel's 5 restaurants, or stay in and take advantage of the room service. Wind down with a drink at one of the 2 bars/lounges or 2 poolside bars.
Featured amenities include express check-out, complimentary newspapers in the lobby, and a 24-hour front desk. A roundtrip airport shuttle is complimentary (available 24 hours).
Make yourself at home in one of the 159 air-conditioned rooms featuring free minibar items and Smart televisions. Rooms have private balconies or patios. Satellite television is provided for your entertainment. Bathrooms with separate bathtubs and showers feature jetted bathtubs and complimentary toiletries.
Relax at the full-service spa, where you can enjoy massages and body treatments. You're sure to appreciate the recreational amenities, which include 2 outdoor swimming pools and a fitness center. This aparthotel also features complimentary wireless internet access, concierge services, and a picnic area.
This aparthotel is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities. Grab a bite at KICK, one of the aparthotel's 5 restaurants, or stay in and take advantage of the room service. Wind down with a drink at one of the 2 bars/lounges or 2 poolside bars.
Featured amenities include express check-out, complimentary newspapers in the lobby, and a 24-hour front desk. A roundtrip airport shuttle is complimentary (available 24 hours).
Make yourself at home in one of the 159 air-conditioned rooms featuring free minibar items and Smart televisions. Rooms have private balconies or patios. Satellite television is provided for your entertainment. Bathrooms with separate bathtubs and showers feature jetted bathtubs and complimentary toiletries.
Frequently Asked Questions
What is the cancellation policy for Hotel Generations Riviera Maya?
The cancellation policy for Hotel Generations Riviera Maya varies depending on the type of room and booking conditions.What is the cancellation policy for Hotel Generations Riviera Maya?
What are the check-in and check-out times at Hotel Generations Riviera Maya?
Standard check-in time at Hotel Generations Riviera Maya is 15:00 and check-out time is 12:00.What are the check-in and check-out times at Hotel Generations Riviera Maya?
Can I bring my pet inside the Hotel Generations Riviera Maya?
As much as we love pets, unfortunately, we are unable to accommodate them in Hotel Generations Riviera Maya.Can I bring my pet inside the Hotel Generations Riviera Maya?
How far is the Hotel Generations Riviera Maya from the closest airport?
The closest airport is Cancun International Airport, and it is about 29 mins from hotel by car (32.8 km).How far is the Hotel Generations Riviera Maya from the closest airport?
Is airport shuttle service offered by Hotel Generations Riviera Maya ?
No, the Hotel Generations Riviera Maya doesn't offer airport transfer services.Is airport shuttle service offered by Hotel Generations Riviera Maya ?
About This Property
Nearest Airport | Cancun Intl. Airport |
---|---|
Distance to Airport | 32.84KM |
Average Price From | EUR387 |
Hotel Star Rating | 5 |